Organizational Change - Publications - Faculty & Research

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

similar broad service lines, providers will develop strategies, structures, and processes to provide unique and differentiated services in a limited number of areas of strength. Innovative providers will redefine their business around integrated practice areas where... View Details

Keywords: by Michael E. Porter; Health

15 Oct 2008
First Look

First Look: October 15, 2008

accelerated sharply in the U.S. economy. In this paper, we identify several other industry-level changes that have occurred during the same time and argue that they are consistent with an increased use of information technology (IT). We... View Details

Keywords: Martha Lagace

June 2008 (Revised October 2008)
Case

AREVA T&D

By: Ananth Raman, Vincent Marie Dessain, Ane Damgaard Jensen and Gudrun Urfalino Kristinsdottir

The case explores the rapid and highly effective turnaround at AREVA's transmission and distribution (T and D) business by focusing on the division's operations. The division was struggling in 2004 when newly-appointed CEO Philippe Guillemot and his team improved... View Details

Keywords: Business Divisions; Customer Focus and Relationships; Product Development; Organizational Change and Adaptation; Performance Improvement; Environmental Sustainability

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September 1996 (Revised November 1996)
Case

World Bank (A): Under Siege

By: George C. Lodge and Carin-Isabel Knoop

Describes the issues that James Wolfensohn faces when he takes over the World Bank as president in June 1995. Presents several lines of criticism of the bank's strategy, structure, and relevance. View Details

Keywords: Financial Institutions; International Finance; Organizational Structure; Leading Change; Situation or Environment; Decision Choices and Conditions; Strategy; Management Teams; Value; Banking Industry

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04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

his research, Mukunda wanted to identify "those particular individuals who were the right people, in the right place, at the right time, to change history." By doing so, he hopes to improve our understanding of contemporary leaders and... View Details

Keywords: by Kim Girard

24 Nov 2009
First Look

First Look: Nov. 24

Third, we provide some new evidence of the recent shift of large U.K. retailers toward smaller retail formats, which followed the introduction of new and more restrictive planning constraints for the opening of large retail stores. We suggest that this View Details

Keywords: Martha Lagace

July – August 2011
Article

The Paradox of Samsung's Rise

By: Tarun Khanna, Jaeyong Song and Kyungmook Lee

Twenty years ago, few people would have predicted that Samsung could transform itself from a low-cost original equipment manufacturer to a world leader in R&D, marketing, and design, with a brand more valuable than Pepsi, Nike, or American Express. Fewer still would... View Details

Keywords: Organizational Design; Research and Development; Marketing; Business Processes; Brands and Branding; System; Globalized Markets and Industries; Transformation; Cost; Forecasting and Prediction; Production; Quality; China; India; Turkey

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01 Mar 2022
What Do You Think?

Is It Time for More Reverse Mentoring?

organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column: Is Concierge Management an Answer to the “Big Quit”? The general sense of the responses to... View Details

Keywords: by James Heskett

October 2020
Supplement

OpenIDEO (B)

By: Karim R. Lakhani, Anne-Laure Fayard, Manos Gkeredakis and Jin Hyun Paik

In the midst of 2020, as the coronavirus pandemic was unfolding, OpenIDEO—an online open innovation platform focused on design-driven solutions to social issues—rapidly launched a new challenge to improve access to health information, empower communities to stay safe... View Details

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14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

of management became a central focus. This organizational narcissism not only produced the Enron effect, but it cost managers a front-row seat in a changing society marked by the dramatically different... View Details

Keywords: by Martha Lagace

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

these buyers represented 20 percent to 25 percent of sales by the second decade of the twenty-first century, up from less than 10 percent two decades earlier. In other words, even before the pandemic, there was a big change in the... View Details

Keywords: by Frank V. Cespedes

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

increase air flow and quality can have dramatic effects on workers. Click HereJohn Macomber and Joseph Allen at a recent Books@Baker event. But the economic benefits don’t stop there. Macomber expects that a growing public focus on health measures will drive major... View Details

Keywords: by Kristen Senz; Real Estate; Health

07 Oct 2002
Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

involved with options. No one change by itself will be enough. CEOs must address the organizational architecture: the planning systems; the performance measurement and evaluation systems; the incentives... View Details

Keywords: by Harvard Management Update

January 2018 (Revised August 2020)
Background Note

Continuous Software Development: Agile's Successor

By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull

In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details

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18 Feb 2014
First Look

First Look: February 18

Abstract—Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information... View Details

Keywords: Sean Silverthorne

12 Nov 2013
First Look

First Look: November 12

development of Kvadrat's retail sales operations, the implementation of new Human Resources practices, and the execution of a new organizational design. Was such an extensive growth, turnaround, and internal development agenda feasible?... View Details

Keywords: Sean Silverthorne

14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

the startup struggles with various operational and cultural organizational tensions. These challenges are described from the perspective of the founders and through the eyes of Deepika Thakur, one of the early employees. By 2014, in order... View Details

Keywords: by Sean Silverthorne

July 2008 (Revised January 2009)
Case

Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa

By: Rawi E. Abdelal and Thomas Koelble

The Londolozi game viewing reserve in South Africa became a defining icon of ecotourism during the 1990s and early 2000s-that is, a tourist business promoting ecological land management and, at the same time, local economic development. The reserve was in a region in... View Details

Keywords: Developing Countries and Economies; Organizational Change and Adaptation; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Tourism Industry; South Africa

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December 1999
Case

Agrochemicals at Ciba-Geigy AG (A)

By: Michael L. Tushman, Wendy Smith and Daniel Radov

After spending five years to develop a revolutionary product, the director of Ciba-Geigy's fungicide research department is handed an unfavorable market study. The case details the R&D process for the new product, including information on corporate partnerships,... View Details

Keywords: Agribusiness; Plant-Based Agribusiness; Research and Development; Innovation and Invention; Innovation Strategy; Product Launch; Marketing Channels; Change Management; Product Development; Business Processes; Organizational Structure; Corporate Accountability; Agriculture and Agribusiness Industry; Pharmaceutical Industry

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22 Dec 2015
First Look

December 22, 2015

https://cb.hbsp.harvard.edu/cbmp/product/815129-PDF-ENG Harvard Business School Case 615-022 IDEO: Human-Centered Service Design This case describes the human-centered innovation culture and service design process at IDEO, one of the world’s leading design... View Details

Keywords: Carmen Nobel

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Solving the Health Care Conundrum

First Look: October 15, 2008

AREVA T&D

World Bank (A): Under Siege

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

First Look: Nov. 24

The Paradox of Samsung's Rise

Is It Time for More Reverse Mentoring?

OpenIDEO (B)

The Widening Rift Between Corporations and Society

Predictions, Prophets, and Restarting Your Business

Why COVID-19 Raises the Stakes for Healthy Buildings

What Leaders Need to Do To Restore Investor Confidence

Continuous Software Development: Agile's Successor

First Look: February 18

First Look: November 12

First Look at New Research and Ideas, August 14, 2018

Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa

Agrochemicals at Ciba-Geigy AG (A)

December 22, 2015

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