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  • 25 Aug 2015
  • First Look

First Look Tuesday

G. Abstract—Vicarious learning-a process of individual belief and behavior change that occurs through being exposed to, and making meaning of, another's experience-has long been recognized as a key driver of individual, team, and View Details
  • 11 Oct 2016
  • First Look

October 11, 2016

to old ways of doing things, and company performance doesn't improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development, and because context is crucial,... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

industry—as well as those that target other industries—increases the likelihood that the firm will acquiesce to shareholder requests to disclose related information. These findings extend existing theory by showing how organizational... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

  PublicationsRecent Advances in the Empirics of Organizational Economics Authors:Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:,em>Annual Review of Economics Vol. 2 (2010) Abstract We present a survey of recent... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2014
  • First Look

First Look: August 5

Research on Multiple Identities: Toward an Intrapersonal Network Approach By: Ramarajan, Lakshmi Abstract—Psychologists, sociologists, and philosophers have long recognized that people have multiple identities-based on attributes such as View Details
Keywords: Sean Silverthorne
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader view of the competitive spectrum... View Details
Keywords: by James Heskett
  • 01 Oct 1999
  • News

Culture Clash: Exploring Cross Cultural Conflicts in Business

organizational values and business ethics, Paine has long focused on American companies engaged primarily in domestic U.S. business. But faced with an increasing number of questions from international students about whether U.S. corporate... View Details
Keywords: Judith A. Ross
  • 13 Apr 2010
  • First Look

First Look: April 13

volatility. This paper presents evidence that movements in both the short-term nominal interest rate and the yield spread are positively related to changes in subsequent realized bond risk and bond return volatility. The yield spread... View Details
Keywords: Martha Lagace
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

managers. Health care innovators must master not only managerial skills but also the complex forces affecting the sector." One clear message emerging from the conference was the importance of change management. How are concepts underlying... View Details
Keywords: by Paul Guttry; Health; Education
  • Web

Courses by Faculty Unit - Course Catalog

and Valuation Using Financial Statements Joseph Pacelli Fall 2025 Q1Q2 3.0 Yuan Zou Spring 2026 Q3Q4 3.0 Changing the World: Life Choices of Influential Leaders (also listed under General Management) Robert Simons Fall 2025 Q1Q2 3.0... View Details
  • Web

Faculty - Institute For Strategy And Competitiveness

intellectual interests center on leadership and organizational change. His recent books include What Really Works: The 4+2 Formula for Sustained Business Success, Changing Fortunes: Remaking the Industrial... View Details
  • Web

Faculty Mentors | Research Associates

Faculty Mentors Research Associates (RAs) are hired as dedicated support to one or two faculty members, rather than pooled resources that may change assignments to support a variety of PIs and projects. RAs at Harvard Business School form... View Details
  • May 2017
  • Teaching Note

Building a Developmental Culture: The Birth of Deloitte University

By: Boris Groysberg and Sarah L. Abbott
This Teaching Note is a companion piece to the case, “Building a Developmental Culture: The Birth of Deloitte University,” HBS No. 411-059. View Details
Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
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  • September 1996 (Revised September 1999)
  • Case

Mobil USM&R (A): Linking the Balanced Scorecard

By: Robert S. Kaplan
The CEO of the marketing and refining division of a major oil company is in the midst of implementing a profit turnaround. He transforms the strongly centralized, functionally-organized division into 17 independent business units and 14 internal service companies. The... View Details
Keywords: Organizational Change and Adaptation; Measurement and Metrics; Management Practices and Processes; Organizational Design; Balanced Scorecard; Corporate Strategy; Mining Industry; Energy Industry
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  • Web

Entrepreneurial Sales 101: Founder Selling - Course Catalog

not made. Every organizational activity leverages off that single fact. Markets are not totally rational organizations and the firms with the best sales teams will usually win. “Superior sales and distribution by itself can create a... View Details
  • 01 Dec 2008
  • News

Summit Sound Bites

President, Brigham Young University–Idaho; former Dean, Harvard Business School “Today, 21st-century medical technology is delivered with 19th-century organizational structures, management practices, and pricing models.” —Michael Porter,... View Details
  • March 2006 (Revised October 2007)
  • Case

The Parisian Revival

By: Rajiv Lal and Carin-Isabel Knoop
In mid-2005, George Jones had two jobs: head of Saks Inc.'s 41-store Parisian department store chain as well as president and CEO of the Saks Department Store Group (SDSG), an umbrella for seven chains with a total of 182 stores across the United States. In 2003 Jones... View Details
Keywords: Profit; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Performance Improvement; Sales; Retail Industry; United States
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  • January 2010 (Revised April 2010)
  • Case

Credit Suisse Group: Managing Equity Research as a Business

By: Boris Groysberg, Paul M. Healy and Sarah Abbott
In 2003, in the midst of industry turmoil and company-specific challenges, Stefano Natella was named Global Head of Equity Research at Credit Suisse. Over a six-year period, Natella implemented and refined a new methodology for valuing equity research analysts, both... View Details
Keywords: Business Model; Change Management; Customer Satisfaction; Compensation and Benefits; Selection and Staffing; Balanced Scorecard; Organizational Change and Adaptation; Financial Services Industry
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  • May 2008 (Revised September 2009)
  • Case

IBM's Dynamic Workplace

By: Rosabeth M. Kanter
IBM already competed for talent by being a best workplace. It was one of the first companies to provide paid vacations, health insurance, sick leave, job sharing, and domestic partner benefits. Its human resources portfolio included a full array of progressive policies... View Details
Keywords: Values and Beliefs; Globalized Firms and Management; Leading Change; Corporate Social Responsibility and Impact; Organizational Culture; Social Enterprise
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  • 07 Sep 2016
  • What Do You Think?

How Can the Threat of Networks Be Reduced?

without funding the enforcement of existing laws is pointless.” Greg chose to explore the affect of networks on organization design and function. He challenged us with a comment that networks are a threat to hierarchies and by extension “managers whose only goal in... View Details
Keywords: by James Heskett