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Fast Facts - Global

Fast Facts Locations 18 Global locations have been opened around the world since the Global Initiative was founded Alumni 90,662 in 173 countries 104 Clubs and associations in 51 countries Faculty 40% Born outside the United States (45... View Details

06 Jul 2023
News

Lessons from Major League Baseball's Game-Changing Innovations

discuss implementation. And the reception could be chilly. Marinak recalls longtime skipper Tony La Russa, for instance, being adamant that replay would require something like 10 lengthy play reviews per game, given all the blown calls he... View Details

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

companies recognize the need to restructure too late, when fewer options remain and saving the company may be more difficult. Scott Paper's new CEO was widely criticized in the news media for the magnitude... View Details

Keywords: by Stuart C. Gilson

03 Jan 2023
Cold Call Podcast

Wordle: Can a Pandemic Phenomenon Sustain in the Long Term?

Keywords: Re: Christina M. Wallace; Media & Broadcasting; Media & Broadcasting

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

the subject in a new paper: Can Wages Buy Honesty? The Relationship between Relative Wages and Employee Theft. She cowrote the study, published in the September issue of the Journal of Accounting Research,... View Details

Keywords: by Kim Girard; Retail

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

The problem with using crises to reduce complacency and create urgency is that the tactic is a potential diamond sitting on a rock surrounded by quicksand and very nasty beasts. Any naiveté about the... View Details

Keywords: by John P. Kotter

October 2014 (Revised November 2016)
Technical Note

Customer Lifetime Value (CLV) vs. Customer Lifetime Return on Investment (CLROI)

By: Elie Ofek

This note presents two related measures for assessing the financial value of a customer to the firm. The first is the well-known measure of Customer Lifetime Value, or CLV for short. The second, which has received much less attention, treats the acquisition of a... View Details

Keywords: Customer Lifetime Value; Return On Investment; Segmentation; Social Networks; Customer Relationship Management; Marketing Strategy; Investment Return; Social and Collaborative Networks; Social Media

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Jana Kierstead | About

opportunities for HBS students and maintained strong recruiting relationships with hundreds of global organizations. Before HBS, Jana worked in the private sector as a director at A. T. Kearney’s media View Details

12 Apr 2022
Blog Post

The Many Languages of Medicine to Impact Care Delivery

health care and life sciences industry. Looking forward, I hope to be a lifelong student and continue to learn new languages that may inform how we create a more accessible health care system as well as... View Details

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

competitors in geographically fragmented industries; to extend into new products or markets; as a substitute for R&D; and to exploit eroding industry boundaries by inventing an industry. Despite the massive number of books View Details

Keywords: by Joseph L. Bower

02 Oct 2012
First Look

First Look: October 2

Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper,... View Details

Keywords: Sean Silverthorne

28 Mar 2016
Research & Ideas

What's a Boss Worth?

them look better. But how much of an effect does a good or bad boss have on workers, really? Harvard Business School Assistant Professor Christopher Stanton sets out to ask that question in The Value of Bosses, a paper recently published... View Details

Keywords: by Michael Blanding; Service

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Health Care - Faculty & Research

Disparities By: Susanna Gallani , Mary Lynch Witkowski, Lidia M. V. R. Moura and Katie Sonnefeldt May 2025 Case Fidji Simo: Growing the Pie at Instacart By: Hubert Joly , Leonard A. Schlesinger and James... View Details

06 Nov 2008
Op-Ed

Selling Out The American Dream

first and citizens second. Credit card offers flood the mail. Media supported by advertising encourage consumers to aspire to celebrity lifestyles, to keep up with the Joneses by acquiring more stuff. Even... View Details

Keywords: by John Quelch

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Industry Information - Alumni

analysis of news and media from Pew, a nonprofit focused on informing the public about current issues and trends facing the world. Publishers... View Details

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The Caring Company

benefits for employees are more likely to see better outcomes such as higher retention and better engagement. Read the report Media Coverage The Care Economy Joseph Fuller & Kayla Lebovits 26 Aug 2020 |... View Details

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Accounting & Management Awards & Honors - Faculty & Research

Jensen Prize for the best corporate finance paper published in the Journal of Financial Economics for “How Much Should We Trust Staggered Difference-In-Differences Estimates?” (May 2022) with Andrew Baker View Details

Research Summary

My research draws upon social and cultural theories to address three important topics in marketing: branding strategy, organizing to deliver creative content, and cultural consumer behavior:

1)Branding Strategy: How are iconic brands built?

I have... View Details

30 Jul 2012
Research & Ideas

How Technology Adoption Affects Global Economies

borders of modern-day nations with the cultures and civilizations of the ancient time periods, the team used maps from the 2006 edition of The World Factbook, published by the Central Intelligence Agency.)... View Details

Keywords: by Carmen Nobel

18 Oct 2011
First Look

First Look: October 18

PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A... View Details