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  • All HBS Web  (4,871)
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  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets.  Because she wanted to reach women who did not necessarily have much experience with makeup,... View Details
Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

possible responses to this shortage: Sharing addresses impedes new Internet applications and does not seem to be scalable. A new numbering system ("IPv6") offers greater capacity, but network incentives impede transition. Paid... View Details
Keywords: Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace
  • 13 Mar 2018
  • First Look

March 13, 2018

real estate brokerage but helped home buyers and sellers save more money. Over time, in response to customer feedback, Redfin increased the level of customer service it provided while decreasing the amount... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2014
  • First Look

First Look: March 4

along that road: Aim High, Team Up, Fail Well, Learn Fast, and Repeat. This path is not smooth. To illustrate each critical step, we look at real-life scenarios that show how teaming to innovate provides the spark that can fertilize... View Details
Keywords: Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

embedded have been set aside, even mocked. CEOs loved this model, as it provided cover for their pursuit of kingly riches. And the rest of us have accepted it because it appeared, through the workings of the 'invisible hand,' to be... View Details
Keywords: by Roger Thompson
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

from outside that you should be doing inside to create proprietary advantage? Regulatory, Macroeconomic, Political, Societal: Are there impending (or early) shifts in regulation, political power, or society that threaten to disrupt entrenched power bases and View Details
Keywords: by Lynda M. Applegate
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

continued to grow globally. Another, a seasoned lawyer, set out to evolve the organizational structure of his firm. “The emergence of new technologies and the trend toward unbundling legal services into their component parts means the... View Details
Keywords: by Carmen Nobel
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

performance of hotels versus Airbnb, the researchers used hotel data from STR, which tracks more than 161,000 hotels, as well as proprietary data provided by Airbnb, creating "the perfect setup to study market competition between new... View Details
Keywords: by Dina Gerdeman; Travel
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

laboratory to study coach-team matching effects. Clear-cut measures of team performance and precise employment records are publicly available, and the set of teams vying for coaches’ services is comparatively small. Controlling for coach... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Hotels: Brand Differentiation through Customer Relationship Management Harvard Business School Case 809-029 This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has been taken private by... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

model in the context of the Eurozone sovereign crisis, which escalated in the second half of 2011 and resulted in U.S. money-market funds sharply reducing the funding provided to European banks. Coincident with the contraction in dollar... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction between a profit-maximizing firm... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2007
  • Research & Ideas

Dividends from Schumpeter’s Noble Failure

profusion of diverse topics into a single work, all in service to an untenable thesis. Schumpeter had grown up reading ponderous German treatises containing sentences hundreds of words long, and his verbosity in Business Cycles contrasts... View Details
Keywords: by Thomas K. McCraw
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7... View Details
Keywords: Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

that once that need is accepted, and management commits to supporting the improvement effort and applying continual pressure, it will happen. We point out that while managers obviously need to accept the importance of internalizing the desire to improve, and View Details
Keywords: by Martha Lagace
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 04 Nov 2014
  • First Look

First Look: November 4

http://www.palgrave-journals.com.ezp-prod1.hul.harvard.edu/jibs/journal/v45/n8/pdf/jibs201443a.pdf   Working Papers Price Coherence and Excessive Intermediation By: Edelman, Benjamin, and Julian Wright Abstract—Suppose an intermediary View Details
Keywords: Sean Silverthorne
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

think there's a movement away from maximizing shareholder value as the primary focus and motivation for a corporation's existence, and toward a growing recognition that companies are economic institutions that provide benefits to many... View Details
Keywords: by Julia Hanna
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