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Show Results For
- All HBS Web
(3,083)
- People (19)
- News (659)
- Research (1,622)
- Events (27)
- Multimedia (29)
- Faculty Publications (998)
- 03 Feb 2009
- First Look
First Look: February 3, 2009
Journal of Interactive Marketing 23, no. 1 (winter 2009): 2-12 Abstract The digital interactive transformation in marketing is not unfolding, as some thought it would, on the model of direct marketing. That... View Details
Keywords: Martha Lagace
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
improves how users visualize information, receive and follow instructions, and interact with products. AccuVein, for instance, uses AR technology that converts the heat signature of a patient’s veins into an image superimposed on the... View Details
Keywords: Carmen Nobel
- 05 Sep 2012
- First Look
First Look: September 5
hospitals and research centers to understand how colocation impacts the likelihood of scientific collaboration. We introduce exogenous colocation and face-to-face interactions for a random subset of biomedical researchers responding to an... View Details
Keywords: Sean Silverthorne
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
industry life cycle? Tony Mayo: My research with Nitin Nohria on entrepreneurs, managers, and leaders of the 20th century began with the creation of the Great American Business Leaders database about six years ago. In building the database, we explored the View Details
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
decision strategic and what makes strategy valuable, the paper considers the effect of commitment, reliability, and irreversibility of a decision; the presence of uncertainty (and the type of uncertainty); the number and strength of its View Details
Keywords: Sean Silverthorne
- 04 Mar 2014
- First Look
First Look: March 4
resources to meeting that customer's needs. This article will show you how to identify the best primary customer for your business by analyzing perspective, capabilities, and profit potential; allocate resources through structural configurations; and build View Details
Keywords: Sean Silverthorne
- 18 Aug 2009
- First Look
First Look: August 18
examine the effects of team familiarity and diversity in experience on performance for software development projects. We find the interaction of team familiarity and diversity in experience has a complementary effect on a project being... View Details
Keywords: Martha Lagace
- 29 Jan 2007
- Research & Ideas
The Business Press Is a Watchdog that Bites
as academics that rely on using the press. The more interactions I had with managers convinced me that they're always thinking about the press. So everybody's thinking about it, but we know nothing about it, as academics we couldn't say... View Details
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
and boot it up and all of a sudden it works. It's anything but that. Q: In your preface, you explain that there has been less progress in the strategy field understanding the interaction between economic forces and organizational... View Details
Keywords: by Martha Lagace
- Web
Credential of Digital Innovation and Strategy | HBS Online
direct, real-time interactions with learners, you will hear from them via short videos that explain key concepts and guide you through cases, exercises, and other interactive learning elements to create a... View Details
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
trust in government and support for government services. In Study 2, residents of Boston, Massachusetts, who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city government to address... View Details
Keywords: Sean Silverthorne
- 14 Jul 2015
- First Look
First Look: July 14, 2015
biological antecedents and consequences of unethical conduct-using salivary collection of hormones (testosterone and cortisol). We hypothesized that pre-performance cortisol would interact with pre-performance levels of testosterone to... View Details
Keywords: Sean Silverthorne
- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
emotions on unrelated decisions (chapter 2), and the consequences of having an (overly) narrow focus when evaluating information and making decisions (chapter 3). Forces from our relationships are factors that characterize our relationships and View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
- Web
Demo Day | New Venture Competition
market. Playlish Assel Amangeldi (EdM 2025), Luis Gaitan (EdM 2025) For billions of English learners, who lack access to real-life practice and meaningful feedback, Playlish offers an AI-powered voice tutor inside a pocket-sized English environment. Through real-life... View Details
- 22 Feb 2022
- News
Case Study: Welcome Aboard
Technology Partners, possibly the OG of remote-first companies, in the 1990s. We came together frequently as a whole company, which allowed for fun interactions and an amazing culture. As a first step, a detailed, confidential survey of... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2020
- News
Tried and Tested
me to study questions around how interactions play out for years down the road. But in some ways the decisions about what data to collect, and how the environment is organized, weren’t made by me. Given those constraints, I have a lot of... View Details
- 01 Oct 2001
- News
Helping Hands for HBS
the intellectual stimulation and personal interaction with great people that are hallmarks of working with HBS." Another HBS off-campus research effort, the Latin America Research Center (LARC), which opened in 2000 in Buenos Aires,... View Details
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
company’s well-publicized problems. After all, Google can now provide an Oxford dictionary definition of the Metaverse as “a virtual reality space in which users can interact with a computer-generated environment and other users.” It has... View Details
Keywords: by James Heskett
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
information campaigns and department managers' engagement in process improvement interact to influence the extent to which frontline workers speak up constructively, which could enable organizations to improve their operating processes... View Details