HBS Working Knowledge - Publications - Faculty & Research

24 Oct 2023
Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

Vaccinated When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb Steer Clear of the Blind Spots That Derail Experiments Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Jay Fitzgerald; Food & Beverage

23 Nov 1999
Research & Ideas

The Future of the Venture Capital Cycle

magnitude of fundamental technological innovation in the economy, the presence of liquid and competitive markets for venture capitalists to sell their investments (whether markets for stock offerings or acquisitions), and the willingness of highly skilled managers and... View Details

Keywords: by Paul A. Gompers & Josh Lerner; Financial Services

18 Oct 2017
Blog Post

4 Advantages of the MS/MBA: Engineering Sciences Program

two nuclear physicists for grandparents, I grew up in a strongly STEM household. My family fostered in me a desire to understand how things worked and I latched on to the then-nascent Internet and computer revolution. When it came time... View Details

26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

Creeps into AI, Managers Can Stop It by Asking the Right Questions Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the View Details

Keywords: by Rachel Layne

Web

Creating Emerging Markets

Jones, "Deeply Responsible Business A Global History of Values-Driven Leadership" (Harvard University Press, 2023) 15 May 2022 The Lakshmi Mittal and Family South Asia Institute Leadership to Last: New Book by Geoffrey Jones and Tarun Khanna on South Asia’s Iconic... View Details

26 May 2009
Research & Ideas

Improving Market Research in a Recession

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.... View Details

Keywords: by John Quelch

November 2007
Supplement

Differences at Work: Emily (C)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (C) HBS Case No. 9-408-047 describes how the original email author apologizes to her acknowledging that his behavior was extremely inappropriate. While Emily accepts the apology, she still forwards the email on to her boss with a note... View Details

Keywords: Behavior; Working Conditions; Employees; Interpersonal Communication; Resignation and Termination

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31 Jan 2011
Research & Ideas

Taking the Fear out of Diversity Policies

sexual orientation are based on studies that focus on the scourge of discrimination—rather than on the benefits of a diverse workforce, she says. In a new working paper, A Positive Approach to Studying Diversity in Organizations,... View Details

Keywords: by Carmen Nobel

13 Apr 2016
Research Event

What Does 'Diversity' Really Mean?

Mensah recently at Harvard Business School’s fourth annual Gender & Work Symposium. “Men talk to me all the time about wanting to be more effective (with women) in certain settings,” said Mensah, an adjunct faculty member at Baruch... View Details

Keywords: by Dina Gerdeman

16 May 2014
Blog Post

Leveraging Big Data to Improve Recruiting

to understand the recruiting landscape at HBS and the types of opportunities that are of interest to our students. Organizations often look to our data to improve their recruiting strategy and job offer negotiations, but organizations... View Details

January 2008 (Revised May 2011)
Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman

In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details

Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry

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05 Aug 2022
Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

Get the Best of You, Change the Narrative Related reading from the Working Knowledge Archives Reflecting on Work Improves Job Performance Feedback or ideas to share? Email the... View Details

Keywords: by Michael Blanding

Web

Program Requirements - Doctoral

degree are required to complete two case-based HBS MBA courses. Research Seminars Students are required to attend and participate in seminars throughout their program. TOM Unit Seminars . TOM students are expected to attend this weekly... View Details

01 Jan 2020
What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

the abuse of H-1B visas is as old as the program itself. “I had 3 trainees; each learned a different facet of my job. None of them had near the knowledge or experience as me. I was the lucky American who found View Details

Keywords: by James Heskett; Technology

22 Jun 2011
Sharpening Your Skills

Sharpening Your Skills: Motivation

Thomas Steenburgh and Doug J. Chung and K. Sudhir of the Yale School of Management. Can Companies Inspire Heroism In Employees? HBS Cases: Terror at the Taj Under terrorist attack, employees of the Taj Mahal Palace and Tower bravely... View Details

Keywords: Re: Multiple Faculty

25 Nov 2014
Blog Post

Checking out Dublin's Tech Scene

offices of Dropbox, Google and Twitter. It was great to meet HBS alumni and recruiters at their place of work and to see that the cultures of these firms are alive and well while incorporating the Dublin... View Details

Program

Senior Executive Leadership Program—China

peers who span functions, industries, and countries Take advantage of resources for lifelong learning as a member of the global HBS alumni community Who Should Attend Senior executives, senior functional leaders, or general managers... View Details

23 Apr 2019
Blog Post

Propel Your Career Forward with Some of Our Favorite Books

HBS Career & Professional Development is excited to share with you some of our favorite books from the Harvard community that will help you propel your career forward. Covering topics including authentic leadership, thinking... View Details

Blog

Reinventing the GMP Experience

time away and shift their responsibilities as needed at work and home. We've also incorporated flexibility into GMP's virtual sessions, with two options for Module 2 participation via the HBS Live Online... View Details

29 May 2013
Blog Post

“A place to grow personally and professionally.” - Yolanda Anton

Every individual is a prism with many faces. This is why, when HBS requested a short introduction of me, my mind went blank. Who should I talk about? Should I talk about the certified project manager who led teams up to 10 people facing... View Details

Keywords: Manufacturing; Technology

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