Publications

September 2024
Case

Xendit: Hiring for Growth

By: Jeffrey F. Rayport, Steve Castano, Quoc Anh Nguyen and Claire Wu

In 2019, Xendit, a growth-stage Southeast Asia (SEA) fintech venture based in Jakarta, was looking to hire a Head of Sales and Head of Product to lead its next phase of growth. Founded by Moses Lo and Tessa Wijaya, Xendit provided payment infrastructure, modeling... View Details

Keywords: Fintech; Financing and Loans; Entrepreneurship; Jobs and Positions; Sales; Product; Growth and Development; Selection and Staffing; Organizational Culture; Expansion; Financial Services Industry; Financial Services Industry; Southeast Asia; Indonesia; Philippines

May 2002
Case

Mellon Investor Services

By: Thomas J. DeLong

James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details

Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Financial Services Industry; Financial Services Industry; United States

January 2004
Case

Macroeconomic Policy and the State of the U.S. Economy, 2003

By: David A. Moss

Based on excerpts from Federal Reserve Chairman Alan Greenspan's testimony before the U.S. Senate Committee on Banking, Housing, and Urban Affairs on July 16, 2003, as well as economic data that were available to Chairman Greenspan at the time. Taken together, the text... View Details

Keywords: Macroeconomics; Banks and Banking; Policy; Housing; Analytics and Data Science; Problems and Challenges; Urban Development; United States

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

wagon, so what?" Fumbling the Future was published in 1988, and the impact of this book reverberated throughout Xerox, stimulating many responses. As the story was recounted in the business and financial press, PARC's technological... View Details

Keywords: by Henry Chesbrough

01 Jan 2013
News

Thomas A. James, MBA 1966

is a diversified financial services holding company with more than 2,500 offices around the world, 14,000 associates, and a market capitalization of $5.1 billion. James has always had an independent spirit. In college he and Mary View Details

Keywords: Susan Young

David Duffield

After failing to convince Larry Ellison that Oracle should invest in the development of human resource management software, Duffield decided to create his own business. PeopleSoft with its innovative software for managing human resource... View Details

Keywords: Computers & Electronics

11 Jun 2014
Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

advertising." Skateboards And Electric Cars In developing an investment portfolio, Higgins says the investment group is drawing from classic business school lessons based on a two-by-two matrix. In modern sports investing, the media... View Details

Keywords: by Carmen Nobel; Financial Services; Financial Services

September 2014
Case

Balanced Scorecard at Delta/Signal Corp.

By: V.G. Narayanan

This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details

Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry

06 Nov 2018
First Look

New Research and Ideas, November 6, 2018

financial crisis. Despite this offsetting expansion, the net effect of the contraction in credit was negative, with lower aggregate credit and deposits growth as well as lower entrepreneurial activity through 2015. Download working paper:... View Details

Keywords: Dina Gerdeman

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

Measuring Social Impact Historically, economists and firms alike have banked on the theory that workers are motivated by earning financial incentives and boosting revenues. And in designing development... View Details

Keywords: by Carmen Nobel

Web

Harvard Business School and Polaroid - Edwin H. Land & Polaroid | Harvard Business School

industry, and government—laid the foundation upon which entrepreneurship and innovation thrived in Eastern Massachusetts. Colleges and universities provided a wealth of resources through their research facilities, libraries, and graduates. Support for research and... View Details

01 Mar 2010
News

Money Matters

are common in the United States, “no other company in India is working on this model, and it represents a huge channel innovation,” he explains. To hone iTrust’s credentials as a thought leader in financial advice, the firm quickly View Details

Keywords: Roger Thompson; Finance

01 Dec 2015
News

Truth in Lending

Illustration by Jon Krause What percentage of managers do you think steal from their companies? Your answer to that question can tell a financial institution a lot about your creditworthiness, says DJ DiDonna (MBA 2010), cofounder and... View Details

Keywords: April White

08 Mar 2016
Blog Post

6 Discoveries I Made About HBS

pull together financial and political support to open a new kind of charter high school in California, and HBS was very generous. From grants to covering plane tickets, to Independent Project (IP) credit for designing the school, they... View Details

July 2009 (Revised December 2009)
Case

Echoing Green

By: Julie Battilana, Thomas J. DeLong and James Weber

This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to... View Details

Keywords: Change Management; Financial Crisis; Social Entrepreneurship; Leadership Style; Organizational Structure; Personal Development and Career; Social Enterprise