Publications

14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

(UPS has already made significant strategic moves in this direction.) Other early moves are likely to involve the reconfiguration of fragmented and mutually adversarial businesses that dramatically suboptimize wealth creation. The classic... View Details

Keywords: by Martha Lagace

02 Jan 2001
Research & Ideas

Can Japan Compete? [Part One]

the Japanese model of government policy actually did not work, and does not explain the Japanese economic miracle. We show that, in fact, the reverse was the case: that the approach is actually at the root of most of what is... View Details

Keywords: by Martha Lagace & Hilah Geer

Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

Clinic) as part of their business model Senior executives from nonprofit organizations that deliver health care services Executives from health care insurance companies, government entities that pay for... View Details

October 29, 2020
Article

How to Build a Digital Brand That Lasts

By: William Collis and David Collis

What makes a brand durable even as business models, technology and consumer behavior radically change? The key is that durable brands are adaptable brands—even legacy ones. To create durability, apply the MACE framework: 1) Mastery: Give your consumers... View Details

Keywords: Brands and Branding; Business Model; Adaptation; Framework

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August 2024
Case

Zipline: Expanding the World's Largest Autonomous Drone Delivery Network

By: Tarun Khanna and George Gonzalez

Zipline initially established the world's largest logistics network in Rwanda and Ghana by delivering medical supplies to hospitals via automated drones from a centralized hub. The company is now looking to expand to the U.S. home delivery market and designed a... View Details

Keywords: Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Logistics; Expansion; Air Transportation; Business Model; Rwanda; Ghana; United States

11 Apr 2017
First Look

First Look at New Research, April 11

phenomenon, suggesting that the benefits of stock-bond diversification have increased in all developed markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52494 Harvard Business School Case 417-054 Merging... View Details

December 2021 (Revised March 2022)
Case

Collaboration Wars: Slack vs. Microsoft Teams

By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay

In 2021, Slack was acquired by Salesforce. While widely viewed as the best corporate collaboration and messaging software, Slack was being challenged by Microsoft, which was giving away its competitive product, Microsoft Teams, for free with a subscription to... View Details

Keywords: Information Technology; Applications and Software; Technology Adoption; Acquisition; Business Model; Business Strategy; Competitive Strategy; Corporate Strategy; Competition; Expansion; Technology Industry

23 Mar 2023
Blog Post

Arla Foods: How Sustainable Can A Dairy Company Be?

essays posted on the HBS Business and Environment Initiative’s Blog that highlights their reflections. Learn more about this IFC course on Decarbonization and Sustainable Production by watching this five minute video summary. Visit Date:... View Details

11 Jul 2017
First Look

First Look at New Ideas and Research, July 11

teams to win, but also to lay odds for other punters to back. This business model allows punters to cut out the middleman of the bookmaker and leads to a much more efficient two-sided market. Betfair.com's... View Details

Keywords: Sean Silverthorne

March 2010 (Revised April 2013)
Case

Equitas Microfinance: The Fastest-Growing MFI on the Planet

By: V.G. Narayanan and V. Kasturi Rangan

Founded as a for-profit microfinance company, Equitas had acquired nearly a million clients in the short two years since it was founded. The founder, Vasu, and his management team wished to accelerate the already impressive spurt to three million clients in the next... View Details

Keywords: Business Model; For-Profit Firms; Microfinance; Growth and Development Strategy; Corporate Social Responsibility and Impact; Social Enterprise; Financial Services Industry; India

12 May 2023
Blog Post

Breaking Barriers and Building Community: Get to Know the HBS Women's Student Association (WSA)

What is the WSA? The WSA, or Women’s Student Association, is a student-led organization at Harvard Business School for anyone who identifies as a woman. We’re the largest student organization on campus. What do we do? Our role is to make... View Details

Keywords: All Industries

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

process at every level happens in ways that are not always intuitive to people who think about strategy as a top-down planning process. For example, customers can capture what gets considered in a formal budgeting meeting because the pricing and margin implications... View Details

Keywords: by Martha Lagace

02 Oct 2000
Research & Ideas

The Dubious Logic of Global Megamergers

consolidation strategies are wrong. In an era that is witnessing technological discontinuities, managers must not focus so much on size as a goal but rather on the development of new business models that... View Details

Keywords: by Pankaj Ghemawat & Fariborz Ghadar

13 Nov 2006
Research & Ideas

Science Business: What Happened to Biotech?

"anatomy," has created poor conditions for a science-based business to flower. "The sector has indiscriminately borrowed business models, organizational strategies, and approaches from other... View Details

Keywords: by Sean Silverthorne; Biotechnology

05 Oct 2021
Blog Post

First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference Across Borders

cover a wide category of items including grocery, clothing, and small ticket electronics.” Westphal was inspired by the business model Dzodan and his team had developed and how it could benefit people in... View Details

May 2025 (Revised June 2025)
Case

Netflix Beyond Streaming: Strategies for the Next Era of Entertainment

By: Juan Alcácer and Lorenzo Lucidi

Netflix loses subscribers for the first time in over a decade—can the streaming pioneer reinvent itself before competitors, costs, and churn catch up? In 2022, facing fierce competition and shifting consumer behaviors, Netflix confronts its most critical strategic... View Details

Keywords: Business Model; Competition; Organizational Change and Adaptation; Growth and Development Strategy; Entertainment and Recreation Industry; United States; Australia; Brazil; Canada; France; Germany; India; Japan; Mexico; Russia; South Korea; Spain; United Kingdom