process - Publications - Faculty & Research

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Topics - HBS Working Knowledge

Model (23) Business Offices (4) Business Plan (2) Business Processes (4) Business Startups (39) Business Strategy (31) Business Units (1) Business Ventures (153) Business and Community Relations (8) Business and Government Relations (44)... View Details

Web

Human Behavior & Decision-Making - Faculty & Research

The seeming randomness by which spontaneous thoughts arise might give people good reason to dismiss them as meaningless. We suggest that it is precisely the lack of control over and access to the processes by which they arise that leads... View Details

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

that would hurt only a small, narrowly defined special-interest group—in many cases, a group that has already manipulated the political process to its advantage. We agree with Stiglitz's argument that "if everyone except a narrowly... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

01 Dec 2023
News

Turning Point: Where Credit Is Due

five-minute interview. This disappointing selection process was a setback, but one I thought was unique to me. After graduating from HBS, I worked in finance with Bank of America Merrill Lynch in New York and Sydney. Despite the allure of... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

04 Oct 2010
Research & Ideas

Introverts: The Best Leaders for Proactive Employees

listen to or act upon them. An introverted leader, on the other hand, is more likely to listen to and process the ideas of an eager team. But if an introverted leader is managing a bunch of passive followers, then a staff meeting may... View Details

Keywords: by Carmen Nobel

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

short term, for example, by focusing on implementing one-time interventions to hiring processes with the goal of diversifying one role at a time. Consider the overall diversity of the leadership group, rather than focusing on the identity... View Details

Keywords: by Michael Blanding

Web

Leadership - Faculty & Research

Transformation ; Management Practices and Processes ; Managerial Roles ; Organizational Culture ; Leadership ; Competency and Skills ; Global Strategy ; Multinational Firms and Management ; Human Resources ; Compensation and Benefits ;... View Details

30 Aug 2016
First Look

August 30, 2016

Rapidly Developed Patient-Centered Outcome Measures By: Shah, Kevin P., Tracy E. Spinks, and Thomas W. Feeley Abstract—In 2014, The University of Texas MD Anderson Cancer Center created a streamlined process for developing measure sets... View Details

Keywords: Carmen Nobel

12 Jan 2010
First Look

First Look: Jan. 12

and barriers to creating and claiming value, the most promising sequence and process design, etc.— should be informed and modified by two classes of potentially relevant cross-border factors, the general and the negotiation-specific.... View Details

Keywords: Martha Lagace

Web

Technology & Operations Management Curriculum - Faculty & Research

contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services. Topics encompass:... View Details

Program

OPM Renew

discover a living and learning environment expressly designed for executive education. Review Our Campus Health & Safety Protocols Admissions Criteria and Process We admit candidates to specific sessions on a rolling, space-available... View Details

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

an idiot. It’s a lie because your brain is structured to lie to you. There is a process called homeostasis, or the tendency toward equilibrium. You can’t stay out of equilibrium for long, but you’re going to try to get back out of it... View Details

Keywords: by Dan Morrell

2022
Working Paper

Institutional Emplacement and the Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli and Ryann Noe

This study reveals how actors leverage physical place as an asset to facilitate organizational adaptation and industry evolution. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline how dispersed... View Details

Keywords: Industry Growth; Small Business; Organizational Change and Adaptation; Business Processes; Retail Industry; Publishing Industry; United States

Citation

Read Now

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

more senior people assume that the more junior people understood the meeting because they were there.” In reality, while technology makes it possible to invite more and different people to virtual meetings, the lack of spontaneous “huddle time”—quick post-meeting... View Details

Keywords: by Kristen Senz

04 Sep 2013
What Do You Think?

How Relevant is Long-Range Strategic Planning?

the pace of change it can also be cleverly leveraged to facilitate an iterative, evergreen process of strategy formulation and implementation." David Wittenberg added, "Strategic planning, especially long-term strategic... View Details

Keywords: by James Heskett

01 Dec 2023
News

The Exchange: Help Wanted

moved away from operational expertise as they look to hire CEOs. Do organizations know how to recruit for these softer skills? Raffaella Sadun: As a basic starting point, organizations often lack the process to make these decisions... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

18 Mar 2013
HBS Case

HBS Cases: LEGO

process was part of a larger push by Knudstorp to reduce overall complexity within the organization. On the supply chain side, he did away with many of the unique brick components added during Plougmann's tenure, and eventually decided to... View Details

Keywords: by Maggie Starvish; Entertainment & Recreation

Research Summary

The Exercise and Development of Leadership

My research in this stream contributes to three recent trends in leadership scholarship. The first is the resurgence of a perspective less preoccupied with leaders' impact on organizational performance and more with their function as sources and symbols of the... View Details

Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World

In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very... View Details

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

Disagreements don’t have to end discussions. In fact, as researchers from the Harvard Kennedy School and Harvard Business School discussed at a recent event, engaging with those who hold opposing views can be constructive and lead to new discoveries and new allies.... View Details

Keywords: by Clea Simon, Harvard Gazette

Publications