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  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

article in Harvard Business Review, The Art of Giving and Receiving Advice, which is based on research and discussions with advice experts. The advice give-and-take is not always easy to pull off. Both the advice-giver and the receiver are prone to common missteps that... View Details
Keywords: by Dina Gerdeman
  • 13 Jul 2021
  • News

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

  • Article

The Artful Dodger: Answering the Wrong Question the Right Way

By: Todd Rogers and Michael I. Norton
What happens when speakers try to "dodge" a question they would rather not answer by answering a different question? In 4 studies, we show that listeners can fail to detect dodges when speakers answer similar-but objectively incorrect-questions (the "artful dodge"), a... View Details
Keywords: Interpersonal Communication; Goals and Objectives
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  • 01 Jun 2024
  • News

In My Humble Opinion: Career Change

learned that she had a talent for communication that helped bridge cultural gaps, a skill that has served her well in a career that has included roles in think tanks, consulting firms, an embassy, a parliamentary commission, and—most... View Details
Keywords: Michelle Cassidy; recruitment; demographics; Japan
  • Web

Events - Business & Environment

policymakers, and communities can better prepare for, respond to, and recover from climate-driven disasters. Hosted during San Francisco Climate Week, this event will bring together Harvard alumni experts from across schools and... View Details
  • Profile

Mark Giragosian

before class. Because I’m prepared, I’m better able to simply listen and respond in real time.” Yet academics are balanced with other commitments. Mark arrived on campus with his wife, Alexis Giragosian, and their two children, ages two and four. “I feel like there is... View Details
  • Web

Klarman Hall | About

basis of health and disease, supporting the Jewish community and Israel, expanding access to services and enrichment opportunities in Greater Boston, and ensuring a healthy democracy. In view of the transformative influence HBS has had on... View Details
  • November 2022
  • Article

A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups

By: Anjali M. Bhatt, Amir Goldberg and Sameer B. Srivastava
When the social boundaries between groups are breached, the tendency for people to erect and maintain symbolic boundaries intensifies. Drawing on extant perspectives on boundary maintenance, we distinguish between two strategies that people pursue in maintaining... View Details
Keywords: Culture; Machine Learning; Natural Language Processing; Symbolic Boundaries; Organizations; Boundaries; Social Psychology; Interpersonal Communication; Organizational Culture
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  • Web

Courses - Institute For Strategy And Competitiveness

independent entity—the MOC Network —was established as a community of scholars and leaders in strategic development projects, focusing on addressing today’s global, regional, national, and local challenges through improving... View Details
  • 19 Apr 2011
  • First Look

First Look: April 19

(B):http://cb.hbsp.harvard.edu/cb/product/211045-PDF-ENG Cash Flow Productivity at PepsiCo: Communicating Value to Retailers F. Asís Martínez-Jerez and Lisa BremHarvard Business School Case 111-069 PepsiCo developed a new metric that... View Details
Keywords: Sean Silverthorne
  • Web

Faculty & Researchers - Managing the Future of Work

organizational practices varies across organizations within and across countries, and how this affects productivity at the micro and macro level. Research Communication within Firms: Evidence from CEO Turnovers , Management Science... View Details
  • Web

Economic Development in Rural Areas - Institute For Strategy And Competitiveness

harness the efficient spatial distribution of economic activity rather than attempt to replicate urban economies A single national rural policy is unlikely to be meaningful and successful Each community should bear responsibility for its... View Details
  • March 2020
  • Case

Braver Angels: A Grassroots Effort to Depolarize American Politics

By: Francesca Gino, Julia A. Minson and Jeff Huizinga
The founders of Braver Angels, an organization that uses family therapy principles to foster constructive dialogue between conservatives and liberals, consider how to improve its effectiveness and reach. View Details
Keywords: Political Polarization; Interpersonal Communication; Performance Effectiveness; Strategy; United States
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  • 24 Apr 2018
  • Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis is what we at Harvard Business... View Details
Keywords: by Bill George; Technology; Food & Beverage
  • October 2009
  • Case

Medisys Corp.: The IntensCare Product Development Team

By: Anne Donnellon and Joshua D. Margolis
Key topics include designing teams, managing teams, managing conflict, group dynamics, project management, product development, interdepartmental relations, and organizational change. MediSys, a U.S.-based medical equipment maker, has been developing IntensCare, a new... View Details
Keywords: Project Management; Interdepartmental Relations; Organizational Change; Leadership; Conflict Management; Interpersonal Communication; Groups and Teams; Product Design; Product Development; Organizational Change and Adaptation; Health Care and Treatment; Power and Influence; Medical Devices and Supplies Industry; United States
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  • 01 Jun 2023
  • News

Curb Appeal

illegal dumping. She has expanded the use of data analytics and plans to implement citywide, curbside composting over the next 20 months. And she is exploring the idea of collecting residential trash in the kind of large communal... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 07 Nov 2023
  • Blog Post

Get to Know the HBS Armed Forces Alumni Association

club retreat in the fall. In November, we sponsor and host the Harvard University Veteran’s Day ceremony. In addition, we hold semi-annual admissions outreach and mock-case events moderated by an HBS professor who is a military veteran. Additionally, we sponsor a... View Details
  • TeachingInterests

Investing for Impact

By: Archie L. Jones

The Field Course: Investing for Impact was born out of the efforts of HBS students and faculty in the spring of 2020 and offered for the first time in fall semester of 2021.

This course seeks to help students understand why certain... View Details

  • Research Summary

Overview

By: Robert S. Kaplan
Kaplan introduced time-driven activity-based costing (TDABC) to provide the cost component in Michael Porter's Value Based Health Care framework of delivering superior patient outcomes at lower societal cost. TDABC is becoming the global standard for health care... View Details
  • March 2025
  • Teaching Note

Seattle's Climate Pledge Arena: Ticket to a Greener Future

By: Rosabeth Moss Kanter and Jacob A. Small
Teaching Note for HBS Case No. 325-110. CEO Tim Leiweke reviewed the process by which his newly formed Oak View Group had managed a major rebuild of a landmark arena in Seattle which attracted a National Hockey League franchise and major entertainers concerned about... View Details
Keywords: Climate Change; Sports; Entertainment; Development Economics; Environmental Sustainability; Leadership; Bids and Bidding; Standards; Corporate Social Responsibility and Impact; Seattle
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