Science And Technology Studies - Publications - Faculty & Research

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

When the FBI charged Shawn Hogan and two others with defrauding eBay of about $21 million in affiliate marketing sales, Benjamin G. Edelman was watching closely behind the scenes. Edelman's name rarely came up at the time of the 2010... View Details

Keywords: by Kim Girard; Advertising; Publishing

02 Sep 2002
Research & Ideas

The Role of Government When All Else Fails

this e-mail interview with Laura Linard.Linard: You write that a reason to study the historical role of government in risk management is to better "understand government and its role in the new... View Details

Keywords: by Laura Linard

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

fatigue people feel from the technological environment, and always being connected through video chat. How can people minimize that? Neeley: Tech exhaustion is a symptom of us overusing video for meetings... View Details

Keywords: by Michael Blanding

26 Nov 2001
Research & Ideas

Women Entrepreneurs Use Springboard for Funding

GPSLink technology products can save companies time and money. In this economy, she said, "It's a need to have, not a nice to have." Seeking $3 million to $5 million. A. G. Breitenstein PrivaSource... View Details

Keywords: by Martha Lagace

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

Andreas Haas How Does an Organization Like Boeing Coordinate Work Under Intense Competitive Pressure? Our case study on Boeing this month unfolded in real time, leading up to a second critical glitch on one of their products, this time... View Details

Keywords: by James Heskett; Air Transportation

13 Apr 2016
Research Event

What Does 'Diversity' Really Mean?

pushed in everything from the co-working spaces of technology startups to high fashion runways—namely, that diversity and equal representation are not only good business, but issues that really matter,”... View Details

Keywords: by Dina Gerdeman

28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

customer’s money is safe. Operators also need to think of themselves as more than technology companies and take responsibility for their agents’ actions. “Imagine what kind of trust is needed between the... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

17 Sep 2001
Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

direct-to-consumer would have to involve direct relationships with multiple manufacturers—or seem to; I don't know if it has to require that. And no one has found the model to do that. Q: Do you think part of Webvan's demise was a problem... View Details

Keywords: by Martha Lagace; Consumer Products; Retail

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

to leave, all in about one hour." More than thirty years later, Professor David Upton makes Benihana the very first case he teaches in his Technology and Operations Management course (POM's successor).... View Details

Keywords: by Garry Emmons

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more... View Details

Keywords: by Peter K. Jacobs

Publications