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  • All HBS Web  (4,676)
    • People  (13)
    • News  (1,424)
    • Research  (2,707)
    • Events  (9)
    • Multimedia  (7)
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Show Results For

  • All HBS Web  (4,676)
    • People  (13)
    • News  (1,424)
    • Research  (2,707)
    • Events  (9)
    • Multimedia  (7)
  • Faculty Publications  (1,727)
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  • 01 Jun 2020
  • News

Check In

hotels we own, we’re looking at hospital-grade sanitation programs. We’re looking at things like plexiglass shields between the customer and the check-in desk. We’re considering what social distancing looks like in our restaurants—or do we even open restaurants? We’re... View Details
Keywords: Julia Hanna; hotels; COVID-19; real estate; Accommodation; Hospitality
  • 01 Sep 2008
  • News

Where Are They Now?

multinational corporations, including Sears Roebuck, Wal-Mart, Bank of America, and American Express. He has also served on the board of Youth Services International, which provides care and developmental View Details
Keywords: Margie Kelley; Educational Services; Educational Services
  • 29 Jan 2014
  • News

Super Bowl Ads for Multitaskers

Keywords: Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
  • 31 Jan 2025
  • News

New York, Boston Alumni Volunteer to Boost Small Businesses

When the HBS Club of New York (HBSCNY) launched its Small Business Partnership Initiative (SBPI) in 2020, its goal was to simply help small businesses survive the COVID pandemic with guidance from a small group of volunteer alumni advisors. Now, nearly five years on,... View Details
Keywords: Margie Kelley
  • 24 Aug 2017
  • News

Unlocking Potential

visionary, while Anderson, as chief operating officer, would bring the administrative and fundraising muscle to make it work. “I have known since I was 18 or 19 exactly what I was good at and exactly what I would do for rest of life,”... View Details
Keywords: Ralph Ranalli; Community Partners; Legal Services; Legal Services
  • May 1999 (Revised July 2000)
  • Teaching Note

Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN

By: Jody H. Gittell and Sandra J. Sucher
Teaching Note for (9-898-172). A rewritten version of an earlier teaching note. View Details
Keywords: Health; Health Care and Treatment; Medical Specialties; Health Testing and Trials; Valuation; Service Operations; Balance and Stability; Production; Demand and Consumers; Risk and Uncertainty; Technology; Health Industry
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Gittell, Jody H., and Sandra J. Sucher. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN." Harvard Business School Teaching Note 899-139, May 1999. (Revised July 2000.)
  • 01 Jun 2010
  • News

Entrepreneur-in-Residence

Janet Kraus, cofounder of Circles, a leader in concierge services, is HBS’s newest Entrepreneur-in-Residence. Founded in 1997, Circles became a $50 million company with nearly 1,000 people operating in Boston and Burlington, Ontario.... View Details
Keywords: Educational Services; Educational Services
  • 01 Sep 2007
  • News

Faculty Research Online

investment managers and firms. See http://hbswk.hbs.edu/item/5648.html. Delivering the Digital Goods: iTunes vs. Peer-to-Peer Apple’s iTunes music download service and illegal peer-to-peer (P2P) music downloads offer two contrasting... View Details
Keywords: Educational Services; Educational Services
  • 01 Sep 2016
  • News

Going Forward

Through The Harvard Business School Campaign, we are positioning the School to deepen its impact on business and business education. From its inception, the Campaign has had high aspirations. We aimed to increase engagement and participation among our alumni and the... View Details
  • December 2004
  • Teaching Note

Yield Curves and Bond Ratings Tutorial (TN)

By: William E. Fruhan Jr.
Teaching Note to (9-204-712). View Details
Keywords: Internet and the Web; Education; Debt Securities; Service Operations; Measurement and Metrics; Performance Evaluation; Education Industry
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Fruhan, William E., Jr. "Yield Curves and Bond Ratings Tutorial (TN)." Harvard Business School Teaching Note 205-051, December 2004.
  • March 1999 (Revised July 1999)
  • Case

Dana-Farber Cancer Institute, The

By: Richard M.J. Bohmer and Ann Winslow
Describes the death of a cancer patient in one of the nation's premier cancer treatment centers and examines the organizational and process characteristics that may have contributed to the medical error. View Details
Keywords: Health Care and Treatment; Quality; Service Operations; Management Practices and Processes; Business Processes; Failure; Health Industry
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Bohmer, Richard M.J., and Ann Winslow. "Dana-Farber Cancer Institute, The." Harvard Business School Case 699-025, March 1999. (Revised July 1999.)
  • 01 Mar 2019
  • News

Alumni and Faculty Books for March 2019

would find a new owner, continuing to operate very successfully to the present time. I Really Meant to Tell You : Finding the Courage for Kindness by Jeff Hutsell (MBA 1978) BookLogix Have you ever regretted not telling someone you love... View Details
  • 15 Jan 2007
  • Research & Ideas

The Business of Free Software

"In a complex, sophisticated environment where so many products and services are connected, strategy has become, in large part, the art of influencing assets that you don't own," Iansiti observes. It's the old saw of the... View Details
Keywords: by Julia Hanna; Computer
  • 22 Aug 2017
  • News

Thoughts on Charlottesville

HBS Dean Nitin Nohria has shared the following message with the HBS community regarding the recent events in Charlottesville, Virginia and their aftermath: Members of the HBS community, The events in Charlottesville deserve our strongest condemnation. We cannot claim... View Details
  • 01 Dec 2006
  • News

One-on-One with Jeff Hicks

always going to be here, but we needed to have a base of operations closer to California, where we do a lot of work, and Boulder is a great quality of life complement to Miami. Last year we had to close the agency for about a week after a... View Details
Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services
  • 01 Jun 1997
  • News

New Releases

satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and... View Details
  • 19 Mar 2024
  • Blog Post

IFC India: Tata Power - Trombay Thermal Power Plant Takeaways

24/7, with limited downtime mostly for planned maintenance work. It does not need sun or wind to operate at full capacity, and while the operators chose to use higher quality imported Indonesian coal to run... View Details
  • Career Coach

Wendi Zhang

designing the evolution of their career and life. Wendi works full-time in Silicon Valley at Egon Zehnder, which she joined in January 2024. Immediately before her current role, she served as the VP of Business Development and Operations... View Details
Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)
  • December 2009 (Revised May 2012)
  • Case

Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan

By: Michael E. Porter, Jennifer F Baron and C. Jason Wang
Taiwan's Koo Foundation Sun Yat-Sen Cancer Center has developed an integrated, team-based care delivery model for breast cancer care that is being expanded to other cancer types in 2009. A decade earlier, President and CEO Dr. Andrew Huang and the Center had worked... View Details
Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Outcome or Result; Performance Effectiveness; Quality; Integration; Health Industry; Insurance Industry; Taiwan
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Porter, Michael E., Jennifer F Baron, and C. Jason Wang. "Koo Foundation Sun Yat-Sen Cancer Center: Breast Cancer Care in Taiwan." Harvard Business School Case 710-425, December 2009. (Revised May 2012.)
  • July 2002 (Revised August 2014)
  • Case

WellSpace Treatment Centers for Complementary and Alternative Medicine (A)

By: Regina E. Herzlinger, Jun HuangPu and Bing Lin
How should WellSpace, a venture capital-backed purveyor of alternative health services, expand? Although it was nearing breakeven in its first location, the right business model remained unclear. View Details
Keywords: Business Model; Entrepreneurship; Venture Capital; Health Care and Treatment; Innovation and Invention; Service Delivery; Health Industry
Citation
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Herzlinger, Regina E., Jun HuangPu, and Bing Lin. "WellSpace Treatment Centers for Complementary and Alternative Medicine (A)." Harvard Business School Case 303-017, July 2002. (Revised August 2014.)
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