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  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

to ask questions and make comments. In reality, however, the speakers often do the opposite—dominating the time and not allowing for much discussion at all. "As professors we do this too," admits Gino. "It's very difficult when you think you have the... View Details
Keywords: by Michael Blanding
  • Web

Bringing a Taste of Japan to the World - Global Activities 2020

new friends right away when they stopped in to see what smelled so good. Everyone who tried my ramen really loved it, and that inspired my decision to launch a ramen business in Boston.” “ Most restaurant owners can cook, but they don’t... View Details
  • 22 Feb 2022
  • News

A World of Difference

differently about an issue, that is when we learn. So we can start building inclusion by making people realize that their worldview is not necessarily the right one and that they can all learn from one another. Frei: I grew up in a house... View Details
Keywords: Jen McFarland Flint
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

When CEOs speak with Rob Kaplan looking for answers, he usually focuses them instead on figuring out and discussing the right questions. "Show me a company, nonprofit, or a government leader that is struggling, and almost invariably... View Details
Keywords: by Carmen Nobel
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

they have a voice, don't have proper advocacy. Many times, it's not clear that the right people are speaking on their behalf. The marketing process requires us to flesh out the voice of the customer and get the process going. Once you get... View Details
Keywords: by Martha Lagace
  • Profile

Enrico Ferrari

Accelerator program. Taking the time to do it right Even with successes under his belt, Enrico still saw investing two years in graduate studies as a necessity. "It takes a lot of energy to run a company. I want to take the time to... View Details
Keywords: Tech
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

perhaps more so than in any other industry, as the right answer to improve performance. Owners look to their team managers (coaches) to be game changers and bring back success to the organization, especially when the manager is hired in a... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • Web

Charts & Statistics - Leadership

Medium-High 60 1960 s 19 Civil rights movement gain strength Antiwar sentiment divides electorate FDA approves oral contraceptive pill Influence: High 70 1970 s 19 National Organization for Women mobilizes for Equal View Details
  • March 2024
  • Case

Nomad: A License to Bank

By: Paul A. Gompers and Pedro Levindo
In late 2023, Lucas Vargas, CEO and co-founder of Nomad, a fintech that offered financial services in the United States for Brazilian residents, had to decide what to do to ensure the company’s continued expansion. Nomad launched its first product, a U.S. digital bank... View Details
Keywords: Mergers and Acquisitions; Business Startups; Customer Satisfaction; Decision Making; Entrepreneurship; Banks and Banking; Initial Public Offering; Global Strategy; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Product Launch; Organizational Culture; Going Public; Ownership Stake; Innovation and Invention; Strategic Planning; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Business Strategy; Competitive Advantage; Corporate Strategy; Diversification; Expansion; Vertical Integration; Leadership; Law; Banking Industry; Technology Industry; Service Industry; Brazil; United States; North America; Latin America
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  • September 2014 (Revised February 2017)
  • Case

Belk: Towards Exceptional Scheduling

By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
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    Chip Bergh

    Chip Bergh is a Senior Lecturer at Harvard Business School. Prior to joining HBS, Chip served as president and chief executive officer of Levi Strauss & Co. (LS&Co.) from September 2011 until January 2024. He also served on the Company’s Board of Directors... View Details

    • 25 Aug 2003
    • Research & Ideas

    Why IT Does Matter

    ability to rapidly and more deeply analyze huge databases. Understanding the potential and then deciding when the time is right to seize these transformative applications will be neither routine nor boring for the CEO or CIO. Grid... View Details
    Keywords: by F. Warren McFarlan & Richard L. Nolan
    • Web

    Yinka Shonibare CBE RA Wind Sculpture (SG) V 2019 | About

    School , 2021.1 . © Yinka Shonibare CBE RA. All Rights Reserved, DACS/ARS, NY 2023 . Yinka Shonibare CBE RA (British-Nigerian, born 1962), Wind Sculpture (SG) V , 2019, stainless steel armature with hand painted glass reinforced polyester... View Details
    • 27 Oct 2015
    • News

    Sweet Success

    agriculture, and Lydia had a background in the food industry. “It seemed a good match,” he says. “And if you do it right, harvesting maple sap is a totally sustainable agricultural practice.” Good Timing and Good Chemistry Doing it right... View Details
    Keywords: Deborah Blagg
    • 29 Aug 2023
    • News

    Helping Consumers Decarbonize their Purchases

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
    • 12 Nov 2021
    • News

    Alumni Business Leaders on Confronting the Climate Change Challenge

    urgent systemic changes needed to address climate change. By doing what’s right for people and the planet, pep+ will help position our company as a consistent top market performer by generating stronger, more loyal connections with our... View Details
    • 2020
    • Discussion Paper

    Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19

    By: Christian H.M. Ketels and Peter Clinch
    This paper aims to provide policy makers, especially those focused on the longer-term growth potential of their countries, with an initial framework to think about their action priorities in the context of the overall COVID-19 response. Our focus is on the... View Details
    Keywords: Competitiveness; COVID-19 Pandemic; Competition; Government Administration; Health Pandemics; Economy; Supply Chain; Safety
    Related
    • 02 May 2022
    • What Do You Think?

    Can the Case Method Survive Another Hundred Years?

    questions, questions that students assume primary responsibility for discussing. There is no assumption that there is always a right answer. Rather the emphasis is on the quality of analyses and thought processes employed in coming up... View Details
    Keywords: by James Heskett; Education
    • 18 May 2016
    • Research & Ideas

    Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

    amnesia? Prior research had shown that when people behave badly, they experience cognitive dissonance—their brains are addled by simultaneously believing in doing the right thing and actually doing the wrong thing. So Kouchaki and Gino... View Details
    Keywords: by Carmen Nobel
    • 29 Nov 2017
    • Research & Ideas

    How to Succeed in Business (According to a 15th Century Trade Merchant)

    In what could be considered the first business how-to book, an Italian merchant from the 1400s advises leaders to be charitable, ethical, and treat people fairly; be modest; look for the right qualities in a wife; be selective in deals;... View Details
    Keywords: by Julia Hanna