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  • All HBS Web  (5,345)
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    • News  (1,649)
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  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

benefit. The area of decision bias has grown as an important lens of analysis in many areas of business, from finance to marketing to negotiations. We also believe that cognitive biases explain why we allow... View Details
Keywords: by Martha Lagace
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

company is concerned with more than making money. Mark Bertolini, chairman, CEO, and president of health insurer Aetna, pointed to his own experience in social media, recalling a note he received from a... View Details
Keywords: by Dina Gerdeman
  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

increase purchase frequency in his or her neighborhood one customer at a time. That store manager's efforts are undercut when additional stores are opened nearby. Eventually, the point of saturation is reached and cannibalization of... View Details
Keywords: by John Quelch; Retail
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

evaluation occurs throughout sourcing, valuing, structuring and negotiating. Given the potential time drain, the best angel investors are careful and strategic in their approach to evaluation. Angels take a... View Details
Keywords: by David Amis & Howard Stevenson
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

commented, ''No Surprises Management seems pretty obvious. Why in the world would you want the people you're counting on to help you achieve your objectives to be blindsided?" Roger Studer added, "Take View Details
Keywords: by James Heskett
  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

unfreezing a labor market that saw jobs going unfilled even as people were looking for work? Has it created a pool of “new” talent—that is, prospective employees with work experience seeking new career opportunities? The female labor... View Details
Keywords: by James Heskett
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

do well to consider it as an opportunity instead. An employee who is ready to move on is no longer the best match and there’s no point standing in the way of their dreams. Instead, focus on what you can do to turn your company into a... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

Boston predict which places might be violating public health regulations. And it is working with an education nonprofit in Watertown, Mass., Education Resource Strategies, to study how school districts spend... View Details
Keywords: by Dina Gerdeman
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

upgrades, forming hypotheses and conducting experiments with each new version along the way. Intuit adopted such a strategy when developing Fasal, a mobile platform that delivers agricultural market price information to farmers View Details
Keywords: by Carmen Nobel; Financial Services
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
  • 29 Jan 2014
  • Research & Ideas

Super Bowl Ads for Multitaskers

Amazon.com saw a decrease. "Depending on your brand or category you might want to watch out and be careful in selecting the type of ad to run," counsels Teixeira. Finally, the researchers found... View Details
Keywords: by Michael Blanding; Advertising; Sports
  • 25 Apr 2018
  • Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

different today than it did in the 1970s. Back then, workplaces were dominated by white employees, with a smattering of minorities spread across companies. The gains minorities made by joining large firms between the 1970s and 1980s... View Details
Keywords: by Dina Gerdeman
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

product and service experiences that exceed customer expectations and the offerings of competitors. What's the secret? Success in business as well as magic has less to do with clever marketing and more to do... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

loan. Further, they suggest in a recent Financial Times op-ed that "government and the market should try to deal with temptation" (our limited self-control) by, for example, requiring that families... View Details
Keywords: by Jim Heskett
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

MaterialsAncora: A Private University in the Health Care of the Poor 306-088 Project Ancora signals the entry of the private sector into primary healthcare for Chile's poor. On... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

spending needs as well as economic factors such as rising interest rates that affect different assets in different ways. Viceira's research analyzes asset allocation strategies for personal and institutional investors. He teaches... View Details
Keywords: by Ann Cullen
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

structural change in the economy. Don't overreact, refocus on strategy. This is the moment where you can do some of those things that perhaps would be difficult to do two or three years ago when the markets... View Details
Keywords: by Staff
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

government has the resources necessary to address the magnitude of the market imbalance that exists." Gould, who was the director of two homeless shelters before enrolling at HBS, was vividly reminded of that imbalance at the recent... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

this year, of the millions of cars being churned out in factories all around the world, one of them, unknown and unremarked, will roll off an assembly line and take its place in history. Basking under the... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing View Details
Keywords: by Julia Hanna; Construction; Real Estate
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