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  • All HBS Web  (4,871)
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  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

buy any service? I can basically rely on information provided by professionals and experts, and some people do that. I can rely on information provided by the company, and that’s advertising and PR and other... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

with very specific practices and identifiable cultures. For example, City Year, the national youth service organization, has programs in fourteen cities across the country. Its founders made a strategic decision from the start to spread a... View Details
Keywords: by Carla Tishler
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

supplier—they may stress the importance of many dimensions of cooperation, the mutual need for service and quality, and the long-term time horizon of the joint effort. Yet the retail buyer, for instance—mainly compensated on the basis of... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 04 Mar 2014
  • First Look

First Look: March 4

along that road: Aim High, Team Up, Fail Well, Learn Fast, and Repeat. This path is not smooth. To illustrate each critical step, we look at real-life scenarios that show how teaming to innovate provides the spark that can fertilize... View Details
Keywords: Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

embedded have been set aside, even mocked. CEOs loved this model, as it provided cover for their pursuit of kingly riches. And the rest of us have accepted it because it appeared, through the workings of the 'invisible hand,' to be... View Details
Keywords: by Roger Thompson
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

contest. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas Steenburgh Abstract—We study... View Details
Keywords: Dina Gerdeman
  • 02 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part One]

in the economy in order to conserve foreign exchange, and to allocate the limited resources available at the time to a few sectors that could provide critical basic commodities, such as chemicals and steel. The early intervention, under... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 01 Jul 2014
  • First Look

First Look: July 1

Jeremy C. Stein Abstract—We study optimal government debt maturity in a model where investors derive monetary services from holding riskless short-term securities. In a setting where the government is the only issuer of such riskless... View Details
Keywords: Carmen Nobel
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

traditional businesses may struggle to adapt to the constantly changing nature of ecosystem strategies. In his book, Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win, Feng Zhu provides principles to help... View Details
Keywords: by Feng Zhu; Technology; Information Technology
  • 21 Jun 2011
  • First Look

First Look: June 21

excessive economic concentration, so lucidly and incisively analysed here, are not limited to the financial services industry. For the problem is now widespread: while five firms control 80% of the banking industry, a similar or greater... View Details
Keywords: Sean Silverthorne
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

your non-tangible assets to show appreciation, which might be as mundane as providing staff with recreational opportunities to relieve stress. Showing that you care can sometimes make a critical difference in the organization’s ability to... View Details
Keywords: by Danielle Kost
  • 05 Apr 2016
  • First Look

April 5, 2016

Teenagers for Business Careers after World War II By: Friedman, Walter A. Abstract—This article traces the growing popularity of Junior Achievement’s “Company Program” in the two decades after World War II. The program provided high... View Details
Keywords: Sean Silverthlorne
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

Networks Published: September 14, 2009 Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics... View Details
Keywords: by Sean Silverthorne
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

trading. The case explores Gupta’s rise and the later legal problems he faced. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/117004-PDF-ENG Harvard Business School Case PEL-080 Uncommon Schools (B): Seeking Excellence at Scale Through Standardized... View Details
  • 17 May 2010
  • Research & Ideas

What Brazil Teaches About Investor Protection

ago also provided investor-friendly provisions that protected shareholders from abuses by large shareholders, managers, and other corporate insiders—protections that were even better than what was offered in the country in the late 20th... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services
  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge, is now being embedded into the tools and building blocks used to make products? Willy Shih: Knowledge is one of the core resources in a company, and translating that knowledge into processes that produce products and services... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 04 Nov 2014
  • First Look

First Look: November 4

http://www.palgrave-journals.com.ezp-prod1.hul.harvard.edu/jibs/journal/v45/n8/pdf/jibs201443a.pdf   Working Papers Price Coherence and Excessive Intermediation By: Edelman, Benjamin, and Julian Wright Abstract—Suppose an intermediary View Details
Keywords: Sean Silverthorne
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

think there's a movement away from maximizing shareholder value as the primary focus and motivation for a corporation's existence, and toward a growing recognition that companies are economic institutions that provide benefits to many... View Details
Keywords: by Julia Hanna
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

nutritional components (total fat, saturated fat, cholesterol, sodium, total carbohydrate, dietary fiber, sugars, protein, vitamin A, vitamin C, calcium, and iron) to predict the average healthiness rating that experts would give to any food or beverage. We View Details
Keywords: Martha Lagace
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