Infrastructure As A Service - Publications - Faculty & Research

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details

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2023
Working Paper

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

By: Eva Ascarza, Oded Netzer and Julian Runge

One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in... View Details

Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy

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28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

types of work Cash rewards are best suited as a motivator for work that is measured quantitatively, Whillans says. Many studies of the service and sales industries show that... View Details

Keywords: by Dina Gerdeman

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

20 Jul 2015
Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

mostly unskilled. They created molds for soles and other components that then could be shipped elsewhere for production. As a result, the local workforce dropped by 15 percent between 2006 and 2012. "What... View Details

Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion

15 Nov 2012
Research & Ideas

Funding the Design of Livable Cities

sustainability. “Private investors will need to fund not only real estate development, but also the supporting urban infrastructure systems” In his multiple roles as a member... View Details

Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities

Web

HBS - The year in Review

with more than 200 MBA students from their regions in a pilot networking event. Dining Services Partner Affirmed As part of the broader effort to ensure excellence in its View Details

29 Jan 2008
First Look

First Look: January 29, 2008

unobserved heterogeneity bias. Download the paper: http://www.hbs.edu/research/pdf/08-051.pdf Cases & Course MaterialsTata Motors: The Tata Ace Harvard Business School Case 108-011 Considers the strategy and experience of Tata Motors, India's leading commercial... View Details

Keywords: Martha Lagace

September 2009 (Revised June 2011)
Supplement

Citigroup's Exchange Offer (C)

By: Robin Greenwood and James Quinn

Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details

Keywords: Financial Instruments; Financial Services Industry

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July 2009 (Revised June 2015)
Case

Citigroup's Exchange Offer

By: Robin Greenwood and James Quinn

Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late... View Details

Keywords: Financial Crisis; Capital Markets; Banks and Banking; Stocks; Price; Globalized Markets and Industries; Financial Services Industry

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20 Mar 2012
First Look

First Look: March 20

either system can lead to the subversion of expected relationships in the other. This book rejects the simple equation of capitalism with markets or with trade, in favor of a three-level system that embraces factor markets View Details

Keywords: Sean Silverthorne

Web

Fellowships - Business History

pedagogical efforts such as the Creating Emerging Markets (CEM) Project, outstanding archival services through the Baker Library Special Collections, and a wonderful atmosphere... View Details

Profile

Ruth Cenat

Ruth Cenat (MBA 2015) has a new-found interest in economic development, especially in her native Haiti, and plans to make a difference as a... View Details

Keywords: Other Financial Services

Profile

Fatima Albassam

In 2017, when Fatima Albassam was working in her home country of Saudi Arabia as a business development analyst for Saudi Aramco, she began making volunteer service trips to... View Details

22 Jul 2008
First Look

First Look: July 22, 2008

Services (revised) Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional... View Details

Keywords: Martha Lagace

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

play As a venture develops, McDonald suggests borrowing from others’ ideas. There are plenty of examples of companies doing this successfully: Uber drew inspiration from the carpool-match View Details

Keywords: by Lane Lambert

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

products or services look beyond their self-interest and work to collectively build the institutional infrastructure, they—and society as a whole—are more likely to prosper.... View Details

Keywords: Dina Gerdeman

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

book Corporate Explorer: How Corporations Beat Startups at the Innovation Game. In fact, venture-minded managers in big corporations often have the tools and infrastructure to become more successful than their peers at startups, say... View Details

Keywords: by Lane Lambert

24 Jan 2011
HBS Case

Terror at the Taj

I grew up there. So the Taj is part of my memories, too. As one of the interview subjects said, the Taj is their Taj, meaning anyone who has ever walked through its doors. It's a place that means many things... View Details

Keywords: by Julia Hanna; Accommodations

September 2010 (Revised March 2013)
Case

Capital for Enterprise Limited (CfEL): Bridging the SME Early-Stage Finance Gap

By: Josh Lerner, Eli Talmor, Ananth Vyas Bhimavarapu and Thibaud Simphal

The CEO of the company set up to manage a British government effort to promote the venture capital industry considers the progress made to date, as well as how the program can be adjusted. View Details

Keywords: Entrepreneurship; Venture Capital; Financing and Loans; Business and Government Relations; Financial Services Industry; Financial Services Industry; United Kingdom

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