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  • Web

Negotiation, Organizations & Markets - Faculty & Research

satisfaction, and performance evaluations. Understanding how fluctuations in stress impact these outcomes can help businesses come up with and initiate targeted solutions to reduce the likelihood of disruption, protect workforce health,... View Details
  • Web

About - Business & Environment

materials about business & environment More on Curriculum Leadership Michael Toffel Faculty Chair; Senator John Heinz Professor of Environmental Management Professor Michael Toffel has been interested in how companies can reduce their environmental View Details
  • Web

Health Care Initiative - Health Care

within the health care sector. The Health Care Initiative impacts managerial practice and the pace of innovation by educating leaders and innovators who aspire to improve value across the health care industry. The Initiative fosters and... View Details
  • Web

Organizational Behavior - Faculty & Research

personal and organizational effectiveness. Although specific research interests span a wide range of subjects, the faculty share a problem driven, interdisciplinary, multi method approach that has led to significant impact on theory and... View Details
  • 21 Sep 2021
  • Cold Call Podcast

Why JPMorgan Chase Is Committed to Improving Racial Equity in Banking

Keywords: Re: Joseph L. Bower; Financial Services; Banking
  • August 2022 (Revised March 2023)
  • Technical Note

Real Estate iBuying

By: Michael Luca, Jesse M. Shapiro and Julia Kelley
This note provides an overview of real estate iBuying, or instant buying, a business model that involves buying homes and then reselling them at a profit. Introduced in the mid-2010s, iBuying streamlined the process of selling a home by offering instant, all-cash... View Details
Keywords: iBuying; Profit; Business Model; Technological Innovation; Real Estate Industry
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  • January 2008 (Revised March 2009)
  • Case

Framedia (A) Abridged

By: Li Jin, Carliss Y. Baldwin, Li Liao, Huabing Li and Jielun Zhu
Examines an acquisition in the highly competitive outdoor media advertising industry in China in late 2005. The transaction leads to eventual consolidation of the whole industry and positive stock reactions. Discusses equity consideration in the context of an M&A... View Details
Keywords: Mergers and Acquisitions; Venture Capital; Equity; Private Equity; Corporate Governance; Emerging Markets; Organizations; Consolidation; Valuation; Advertising Industry; China
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  • May 1993 (Revised May 1994)
  • Case

Managing for Integrity: Three Vignettes

By: Lynn S. Paine
Three situations are described. A branch manager for a retail brokerage firm must decide whether to change the branch's cash management techniques to increase interest earnings. An auto mechanic must decide whether to oversell parts and repairs to meet sales and... View Details
Keywords: Growth Management; Ethics; Decision Making; Organizational Culture; Financial Management; Sales; Organizational Change and Adaptation
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  • 01 Nov 2015
  • News

The Payoff of Pay-for-Success

    Mastering the 1:1

    Whether you’re a CEO or a line manager, your team is just as important as a group as its members are as individuals. Today’s tech companies offer many View Details
    • 21 Oct 2022
    • Research & Ideas

    People Trust Business, But Expect CEOs to Drive Social Change

    Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
    Keywords: by Scott Van Voorhis
    • 2020
    • Book

    The Power of Experiments: Decision-Making in a Data-Driven World

    By: Michael Luca and Max H. Bazerman
    Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of changes to an... View Details
    Keywords: Experiments; Randomized Controlled Trials; Organizations; Decision Making; Analytics and Data Science; Management Analysis, Tools, and Techniques
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    • 12 Mar 2008
    • Working Paper Summaries

    Allocating Marketing Resources

    Keywords: by Sunil Gupta & Thomas J. Steenburgh
    • Article

    From Orientation to Behavior: The Interplay Between Learning Orientation, Open-mindedness, and Psychological Safety in Team Learning

    By: Jean-François Harvey, Kevin J. Johnson, Kathryn S. Roloff and Amy C. Edmondson
    Do teams with motivation to learn actually engage in the behaviors that produce learning? Though team learning orientation has been found to be positively related to team learning, we know little about how and when it actually fosters team learning. It is obviously not... View Details
    Keywords: Emergent States; Goal Orientation; Open-mindedness; Psychological Safety; Team Learning; Teams; Groups and Teams; Learning; Goals and Objectives
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    • 2016
    • Working Paper

    Cohort Turnover and Operational Performance: The July Phenomenon in Teaching Hospitals

    By: Hummy Song, Robert S. Huckman and Jason R. Barro
    We consider the impact of cohort turnover—the planned simultaneous exit of a large number of experienced employees and a similarly sized entry of new workers—on operational performance in the context of teaching hospitals. Specifically, we examine the impact of the... View Details
    Keywords: Health Care; Health Care Operations; Hospitals; Productivity; Empirical Operations; Service Delivery; Training; Performance Productivity; Health Care and Treatment; Health Industry; United States
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    • 26 Jun 2023
    • Research & Ideas

    Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

    way of leaving an impression. “A strong ending can have a big impact on people’s evaluations when they look back on an experience,” says De Freitas, coauthor of the working paper “Summarizing the Mental Customer Journey.” “We ended up... View Details
    Keywords: by Michael Blanding; Entertainment & Recreation
    • 06 Jun 2024
    • Research & Ideas

    How Younger Immigrants Gain an Edge in American Business

    Representative Robert Mrazek spearheaded the AHA legislation, which passed in 1987. The congressman speculated that new arrivals would find it easier to integrate when they were younger, an instinct that proved correct, the authors write. Tracing the ‘third wave’ of... View Details
    Keywords: by Rachel Layne
    • Web

    Creating Shared Value - Institute For Strategy And Competitiveness

    connecting shared value practitioners worldwide. CSV in Practice About Mark Kramer Mark is co-founder and Managing Director of FSG and the author of influential publications on shared value, catalytic philanthropy, collective impact, strategic evaluation, and View Details
    • 04 Mar 2013
    • Working Paper Summaries

    The Dirty Laundry of Employee Award Programs: Evidence from the Field

    Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
    • February 2022
    • Teaching Plan

    Community Solutions

    By: Brian Trelstad and Tom Quinn
    Teaching Plan for HBS Case No. 322-021. Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached... View Details
    Keywords: Homelessness; Social Issues; Housing; Human Needs; Poverty; Welfare; Business and Community Relations; Analytics and Data Science; Business Strategy; Corporate Social Responsibility and Impact; Philanthropy and Charitable Giving
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