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Venus Miller

In high school, Venus Miller got the marketing bug in a big way. Recruited into DECA/Delta Epsilon Chi, an international organization that promotes marketing and business education among high school and... View Details

2022
Working Paper

Consumer Reviews and Regulation: Evidence from NYC Restaurants

By: Chiara Farronato and Georgios Zervas

We investigate the informativeness of hygiene signals in online reviews, and their effect on consumer choice and restaurant hygiene. We first extract signals of hygiene from Yelp. Among all dimensions that regulators monitor through mandated restaurant inspections, we... View Details

Keywords: Restaurants; Reviews; Hygiene; Yelp; Regulation; Food; Governing Rules, Regulations, and Reforms; Consumer Behavior

Citation

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01 Apr 2014
First Look

First Look: April 1

details how Emirates' chooses new routes, technology, and equipment and manages its human resources, marketing and branding, and government relationships-together forming an internally consistent strategy... View Details

Keywords: Sean Silverthorne

Web

Europe - Global Activities 2021

national and regional governments to address the employment challenges facing refugees. ” Brian Trelstad Senior Lecturer of Business Administration Integrating Newcomers The case “Just Arrived: Integrating Refugees in Sweden”—written by... View Details

01 Jun 2022
News

Eyes in the Skies

Image courtesy BlackSky There was a time not too long ago, says Amy Minnick (MBA 2000), when only governments and the military had the hardware and human resources necessary to acquire and interpret satellite imagery. But times have... View Details

Keywords: Alexander Gelfand

01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

Jensen chairs, Organizations and Markets. Each of the unit's five faculty members brings specific expertise to its mission - "to develop a modern theory of organizations and markets that is useful to both social scientists and managers."... View Details

Keywords: Susan Young

29 Apr 2015
Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

Let's face it: in most cases, the stock market knows what it's doing. With millions of people performing their homework and investing money in stocks they hope will pay off, it's hard for any one person to beat the View Details

Keywords: by Michael Blanding; Financial Services

18 Apr 2012
Research & Ideas

HBS Cases: Who Controls Water?

must grow crops even as the available water supply to his operation is curtailed by drought conditions, court decisions, and quotas imposed by government agencies. The case examines how water, a basic building block of agriculture, is... View Details

Keywords: by Maggie Starvish; Agriculture & Agribusiness

15 May 2018
First Look

New Research and Ideas, May 15, 2018

be enormous. Though economists should treat the prospect of a developed space economy with healthy skepticism, it would be irresponsible to treat it as science fiction. In this article, I provide an analytical framework—based on classic economic analysis of the role of... View Details

Keywords: Dina Gerdeman

01 Dec 2000
News

Everything Old Is New Again: The History of Technological Frontiers

apocalyptic pronouncements of pundits who declare the Internet an unprecedented development heralding the collapse of national authority. "They assert that in cyberspace, governments wither away, that they no longer have any moral right... View Details

Keywords: Laura Singleton; Microsoft; News, Library, Internet, and Other Services; Information; Broadcasting (except Internet); Information

summer 1993
Article

Database Marketing: New Rules for Policy and Practice

By: Frank V. Cespedes and H. Jeff Smith

Keywords: Information Technology; Marketing; Policy; Practice

Citation

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07 Oct 2002
Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

Were equity markets highly efficient, these actions would be recognized; an immediate decline in share price would occur; and, anticipating this, managers would not be tempted toward misconduct or "short termism." Unfortunately,... View Details

Keywords: by Harvard Management Update

08 Apr 2008
First Look

First Look: April 8, 2008

Society to Create Competitive Advantage Harvard Business School Case 307-076 Focuses on the experience of China's largest shirt manufacturer in managing various aspects of government relations in China. Identifies a wide variety of social... View Details

Keywords: Martha Lagace

01 Dec 2010
News

Eight Join HBS Faculty

capital markets and firms’ social, environmental, and governance performance. Lakshmi Ramarajan, an assistant professor in the Organizational Behavior Unit, also had ties to HBS before joining the faculty.... View Details

06 Mar 2007
First Look

First Look: March 6, 2007

Self-Policing in the Shadow of the Regulator Authors:Jodi L. Short and Michael W. Toffel Abstract As part of a recent trend toward more cooperative relations between regulators and industry, novel government programs are encouraging firms... View Details

Keywords: Martha Lagace

04 Dec 2014
News

Four Doctoral Students Win Prestigious Research Awards

05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

contribute to decision theory and management. Their work most applicable to business, however, was often overshadowed by that of economists. But as the assumptions of rational behavior and "perfect information" that formed the basis of much of the work in... View Details

Keywords: by James Heskett

19 Sep 2012
Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

aftermath of World War II, government funding for scientific research increased and large corporations followed suit, with firms such as IBM, Hewlett-Packard, and Ford establishing dedicated centralized science labs that put few... View Details

Keywords: by Carmen Nobel

28 Apr 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

wanted to leverage my knowledge & experience in finance to focus on making a difference in my home region of Asia through impact investing. In China, for example, the sector lacks quite a bit with regards to human capital and View Details

01 Mar 2008
News

Reimagining China and India

is behaving in predictable ways once you understand their circumstances and historical context. Do multinationals treat India and China largely as sales opportunities? Yes. I think most multinationals traditionally have gone to these countries seeing them as big View Details

Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Management; Retail Trade

Publications