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Show Results For
- All HBS Web
(4,302)
- People (13)
- News (900)
- Research (2,513)
- Events (13)
- Multimedia (6)
- Faculty Publications (1,446)
- Web
Tools of the Trade | Social Enterprise | Harvard Business School
Tools of the Trade As executive director of Boston Collegiate Charter School (BCCS), Shannah Varón (MBA 2009) uses her MBA skillset “all day, every day,” whether the task at hand involves structuring a management team to ensure optimal... View Details
- 01 Dec 1998
- News
Faculty Retirements
while also chairing the School's General Management area. As senior associate dean from 1980 to 1989, he completely restructured the School's External Relations activities, creating a new focus on... View Details
- Web
Reilly Kiernan Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- Web
Donella Rapier Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- Web
Andrea Frederick Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- 05 Oct 2021
- News
Growing Latino Buying Power
David Perez (MBA 1996), cofounder and managing partner of the private equity firm Avance Investment Management, recently spoke to CNBC’s Squawk Box as part of the show’s focus on Latino businesses for... View Details
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
systems. That translates into long and inconsistent lead times." 50 A number of technology providers are offering Internet-based products that address exactly this problem. Some of them concentrate on integrating information systems across companies, while others... View Details
Keywords: by Andrew McAfee
- Web
HBS Club of Chicago Charitable Fund: Working with Chicago Children’s Choir | Social Enterprise | Harvard Business School
Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case study about how the Sesame Workshop CEO, Jeff Dunn... An Emerging Entrepreneur Patricio Bichara 2015 Patricio “Pato”... View Details
- Web
Elaine MacDonald Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
- Web
2015 Symposium - Race, Gender & Equity
Discrimination: Joint versus Separate Decision Making Corinne Moss-Racusin , Skidmore College Testing Interventions to Reduce Gender Bias in STEM Fields Emilio Castilla , Massachusetts Institute of Technology, Sloan School of Management... View Details
- February 1996
- Case
Chadwick, Inc.: The Balanced Scorecard (Abridged)
By: Robert S. Kaplan
The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
Keywords: Balanced Scorecard; Research and Development; Product Launch; Commercialization; Consumer Behavior; Customer Focus and Relationships; Performance Evaluation; Pharmaceutical Industry
Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard (Abridged)." Harvard Business School Case 196-124, February 1996.
- Web
Demystifying the Family Enterprise - Course Catalog
mtolsdorf@hbs.edu Career Focus This course is designed for students who are pursuing a career in businesses that are family owned - i.e. the majority shareholders are family, investment roles in family offices, or students that might... View Details
- 29 Jan 2025
- Blog Post
Finding professional purpose: Building an impactful career that reflects your values with Lisa Tanzer (MBA 1993)
started my marketing career in Gillette’s brand management training program. I was excited to combine analytical rigor with creative strategy and felt well-prepared for the challenge. The program helped me realize that while I loved... View Details
- July 2007 (Revised March 2008)
- Case
ABRY Fund V
By: Nabil N. El-Hage, Richard S. Ruback and Leslie Pierson
In January 2006, Andrew Banks and Royce Yudkoff were considering raising a 5th fund for their media-focused private equity firm, ABRY Partners. ABRY had a strong track record that the co-founders attributed to their group's deep knowledge of the media industry and... View Details
Keywords: Cooperative Ownership; Venture Capital; Customer Relationship Management; Asset Management; Private Equity; Judgments; Competitive Strategy; Media; Corporate Finance; Media and Broadcasting Industry; Financial Services Industry
El-Hage, Nabil N., Richard S. Ruback, and Leslie Pierson. "ABRY Fund V." Harvard Business School Case 208-027, July 2007. (Revised March 2008.)
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
undercut a positive message about a product's benefits with safety warnings. That might make you feel uncomfortable and even dissuade you from buying the brand. You might instead buy a competitive product that doesn't flag safety issues quite as much. "Risk View Details
- September 2010 (Revised January 2012)
- Case
Emergia: Driving Profitability on Help Desk Contracts
Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
- February 1999
- Case
Lifeline Systems, Inc. (B)
By: H. Kent Bowen and Marilyn Matis
In 1997, Lifeline Systems continues to grow its service business to $32 million, 56% of the company's total revenues. More local hospital Lifeline programs turn over their monitoring service to Lifeline Central, expanding the company's subscriber base by 30%. The... View Details
Keywords: Health Care and Treatment; Information Technology; Expansion; Cost Management; Growth and Development Strategy; Partners and Partnerships; Change; Customer Relationship Management; Service Operations; Age; Investment; Health Industry; Technology Industry; Cambridge; Boston
Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (B)." Harvard Business School Case 699-038, February 1999.
- 09 Mar 2021
- News
Addressing Education Inequities Exacerbated by the Pandemic
goes to education—about $800 million. Business people are also allocating a lot of private philanthropy money. JOSEPH FULLER Professor of Management Practice and Co-chair of HBS’s Managing the Future of Work... View Details
Keywords: Jennifer Gillespie
- 01 Sep 2008
- News
Stanford Lets Students Customize
getting students to think across disciplines and functions. “The front-end perspectives courses and the capstone Synthesis Seminar definitely focus on the integrated nature of management issues,” Joss... View Details
- 26 Feb 2020
- News
Phoenix Rising
Mitsotakis is wasting no time, moving away from a reliance on taxes and austerity measures, and making sure benefits are shared fairly. To get there, he is drawing on principles of management and leadership that he says transcend business... View Details
Keywords: Jen McFarland Flint