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  • All HBS Web  (10,669)
    • People  (18)
    • News  (2,974)
    • Research  (5,772)
    • Events  (69)
    • Multimedia  (286)
  • Faculty Publications  (4,646)
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  • 04 May 2020
  • News

The right way to use experiments to create better products more quickly

    Collective Genius

    Why can some organizations innovate time and again, while most cannot? You might think the key to innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help--but there's... View Details

    • 2020
    • Working Paper

    Accounting for Product Impact in the Consumer Finance Industry

    By: George Serafeim and Katie Trinh
    We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates... View Details
    Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Consumer Finance; Financial Services; Financial Inclusion; Product; Product Design; Product Positioning; Society; Corporate Social Responsibility and Impact; Personal Finance; Credit Cards; Financial Services Industry
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    Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Consumer Finance Industry." Harvard Business School Working Paper, No. 21-061, November 2020. (Revised December 2020.)

      OCT TechNovation: Accessing the Ideas Cloud

      Through a renewed focus on innovation and technology, NASA seeks to be an important catalyst for intellectual and economic expansion for the nation. Our inaugural TechNovation Speaker Forum gathered NASA employees from across the agency to listen to our special... View Details
      • 06 Nov 2013
      • News

      What makes a company innovative?

      • 06 Nov 2017
      • News

      Who is Responsible for the Future of Cities?

      • October 2006 (Revised January 2008)
      • Case

      Clinical Change at Intermountain Healthcare

      By: Richard M.J. Bohmer and Erika Ferlins
      Provides a detailed description of the way in which several improvements and innovations in clinical care were arrived at. Describes individual insights, how these were evaluated and validated, and how they were translated into improved medical practices. The changes... View Details
      Keywords: Health Care and Treatment; Innovation and Invention; Business Processes; Performance Improvement; Practice; Health Industry
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      Bohmer, Richard M.J., and Erika Ferlins. "Clinical Change at Intermountain Healthcare." Harvard Business School Case 607-023, October 2006. (Revised January 2008.)

        Leslie K. John

        Leslie K. John is a Professor of Business Administration at Harvard Business School. Currently, she teaches on the topics of Negotiation, Marketing and Behavioral Economics in various Executive Education courses, including in the Program for Leadership Development.... View Details

        Keywords: diet services; health care; internet; marketing industry
        • December 1999
        • Case

        American International Group, Inc.

        By: Kenneth A. Froot and Heidi Cruz
        American International Group, Inc. (AIG), one of the world's largest and most innovative insurers and financial intermediaries, is considering new strategies in an era of new competition and Internet distribution. View Details
        Keywords: Insurance; Competitive Strategy; Internet and the Web; Distribution; Innovation and Invention
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        Froot, Kenneth A., and Heidi Cruz. "American International Group, Inc." Harvard Business School Case 200-026, December 1999.
        • Oct 2001
        • Report

        Clusters of Innovation: Regional Foundations of U.S. Competitiveness

        The real work of raising productivity and innovative capacity usually occurs not in our nation's capital, but in the cities and regions where firms are based and competition actually takes place. View Details
        • May 2007 (Revised April 2008)
        • Case

        Tiger-Tread

        By: Rohit Deshpande and Richard Cardozo
        Describes an innovative product launch for which a marketing plan and a breakeven analysis are needed. To introduce students to breakeven analysis and the essentials of developing a marketing plan. View Details
        Keywords: Forecasting and Prediction; Innovation and Invention; Product Launch; Planning
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        Deshpande, Rohit, and Richard Cardozo. "Tiger-Tread." Harvard Business School Case 507-077, May 2007. (Revised April 2008.)
        • April 1999
        • Case

        Inktomi: Scaling the Internet

        By: Marco Iansiti, Myra M. Hart and Richard Bergin
        Presents the early months of Inktomi, a company that invented the world's first truly scalable architecture for the Internet. This core technology provides a platform for a variety of innovative applications. The company must decide the direction it wants to take. View Details
        Keywords: Technological Innovation; Leadership; Corporate Strategy; Internet
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        Iansiti, Marco, Myra M. Hart, and Richard Bergin. "Inktomi: Scaling the Internet." Harvard Business School Case 699-156, April 1999.
        • Article

        Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later

        By: Mary Benner and Michael Tushman
        This paper reflects on Benner and Tushman (2003): "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Our paper received the Academy of Management Review's best paper award in 2003 and the decade award in 2013. We consider the... View Details
        Keywords: Organizations; Innovation and Invention; Performance Productivity; Innovation and Management
        Citation
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        Benner, Mary, and Michael Tushman. "Reflections on the 2013 Decade Award: 'Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited' Ten Years Later." Academy of Management Review 40, no. 4 (October 2015): 497–514.
        • December 2015
        • Article

        What Is Disruptive Innovation?

        By: Clayton M. Christensen, Michael Raynor and Rory McDonald
        For the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which industry entrants will succeed. Unfortunately, the theory has also been widely misunderstood, and the "disruptive"... View Details
        Keywords: Disruptive Innovation; Theory
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        Christensen, Clayton M., Michael Raynor, and Rory McDonald. "What Is Disruptive Innovation?" Harvard Business Review 93, no. 12 (December 2015): 44–53.
        • 10 Aug 2022
        • News

        Operations Service Management: Transforming Campus Through Digital Workflows

        • 11 Nov 2015
        • Working Paper Summaries

        Public R&D Investments and Private-sector Patenting: Evidence from NIH Funding Rules

        Keywords: by Danielle Li; Health; Biotechnology; Pharmaceutical; Medical Devices & Supplies
        • 25 Apr 2014
        • Video

        Randy Haykin - Making A Difference

        • June 2009 (Revised April 2017)
        • Case

        Christian Dior: A New Look for Haute Couture

        By: Geoffrey Jones and Veronique Pouillard
        The case describes the foundation of Christian Dior, the leading Parisian fashion house, in 1946 and its subsequent globalization strategy. After explaining the historical origins of France's preeminence in upscale fashion, the case explores the challenges to this... View Details
        Keywords: Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Luxury; Fashion Industry; France; New York (city, NY)
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        Jones, Geoffrey, and Veronique Pouillard. "Christian Dior: A New Look for Haute Couture." Harvard Business School Case 809-159, June 2009. (Revised April 2017.)
        • 07 May 2014
        • Video

        Robert Atkinson

        • 05 Mar 2015
        • Video

        EiR Marla Malcolm Beck, co-founder and CEO, Bluemercury

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