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  • All HBS Web  (3,473)
    • News  (793)
    • Research  (2,359)
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  • Faculty Publications  (1,180)

Show Results For

  • All HBS Web  (3,473)
    • News  (793)
    • Research  (2,359)
    • Events  (2)
    • Multimedia  (29)
  • Faculty Publications  (1,180)
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  • 01 Jun 2010
  • News

Get Well Soon

Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact... View Details
Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance
  • 23 Mar 2020
  • News

Signal Boost

that women and children would be hurt in traffic by exiting from the left side. Lara, then a manager of product strategy for Chrysler and the mother of an infant daughter, spoke up. “First of all, we park in parking lots, not traffic.... View Details
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

and the communities they live/work in, (he has observed) dramatic productivity increments no layoffs, no additional technology, 'just' increased employee engagement." Does he have something here? What do you think? Original Article... View Details
Keywords: by James Heskett
  • December 2015
  • Supplement

An Intern's Dilemma (B)

By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
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Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (B)." Harvard Business School Supplement 316-129, December 2015.
  • December 2015
  • Case

An Intern's Dilemma (A)

By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his summer internship by his employer in order to obtain data from industry competitors. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
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Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (A)." Harvard Business School Case 316-128, December 2015.
  • 21 Oct 2010
  • News

Hell? Maybe Not.

part of the 25 employees of MBA Career and Professional Development. “It’s an all-hands-on-deck situation,” says Director of Employer Relations Kristen Fitzpatrick (MBA ’03). Logistics and prepping aside, the week represents a prime... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2013
  • News

Passion & Purpose

who aspire to have an impact on business and society. Joanna M. Jacobson, MBA 1987 Cofounder and Managing Partner, Strategic Grant Partners Boston, Massachusetts Joanna M. Jacobson “A fulfilling career doesn't always follow a straight... View Details
Keywords: awards; Finance; Computer Systems Design and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

The COVID-19 pandemic accelerated workforce shifts that had been gaining momentum before the public health crisis, thrusting employers and workers into a new era within months. Joseph Fuller, a professor at Harvard Business School and co-leader of the School’s View Details
Keywords: by Kristen Senz; Retail; Manufacturing
  • 01 Dec 2020
  • What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

of particular interest: changing tax laws to incentivize Companies to spend more on labor versus machines. The study also suggests enacting an employee training tax credit similar to the federal tax credit for research and development.... View Details
Keywords: by James Heskett
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

community projects, employees team up better around business issues. Q: Boards and business schools, for different reasons, do not cultivate higher-ambition leaders. How should they? A: Boards need to begin to change their frame for how... View Details
Keywords: by Martha Lagace
  • 01 Sep 2003
  • What Do You Think?

To Whom Should Boards be Accountable?

corporate managers and directors must first be accountable to and for the satisfaction of customers, the loyalty and opportunities for growth of employees [and others] ..." How does this play out in the... View Details
Keywords: by James Heskett
  • July 2025
  • Case

ICARE: Frontline Leadership at Michelin

By: Hubert Joly and Emilie Billaud
In 2025, Michelin CEO Florent Menegaux reflected on the company’s transformation since taking the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong... View Details
Keywords: Human Capital; Transformation; Management Practices and Processes; Managerial Roles; Organizational Culture; Leadership; Competency and Skills; Global Strategy; Multinational Firms and Management; Human Resources; Compensation and Benefits; Recruitment; Retention; Employee Relationship Management; Working Conditions; Leading Change; Growth and Development Strategy; Groups and Teams; Motivation and Incentives; Well-being; Auto Industry; Manufacturing Industry; Europe; China; United States
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Joly, Hubert, and Emilie Billaud. "ICARE: Frontline Leadership at Michelin." Harvard Business School Case 326-024, July 2025.
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

looks like a "win-win" answer to the scarcity of good managers and the predominance of low-involvement entry-level jobs. But are sufficient numbers of entry-level employees ready for... View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2011
  • News

At Your Service

competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. To be a great service company, do you... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • Profile

Aspa Lekka

delivery company, Delivery Hero, expanded both the geographic reach and skills depth of her career, taking her from Russia to Malaysia to Singapore then back to Germany again, but now with the experience of managing over 100 View Details
Keywords: Consulting
  • 01 Jun 1997
  • News

Carla Small

company-sponsored programs to help employees and their families with personal needs ranging from substance-abuse counseling, to childcare, to elder care. Three months after leaving her advertising job, she landed a position as sales View Details
Keywords: Linda Goodspeed
  • 01 Jun 2012
  • News

A Better World, One Idea at a Time

Pacific, which plans to use modern agricultural technology and management to enable people living on remote Pacific islands to grow fresh vegetables and fish to replace unhealthful diets high in calories and low in nutrition. Second place... View Details
Keywords: contests; awards; cosmetics; Crop Production; Agriculture; Chemical Manufacturing; Manufacturing; Nonstore Retailers; Retail Trade
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for View Details
Keywords: by James Heskett; Retail
  • 01 Jun 2024
  • News

The Exchange: Chance Encounters

other companies and executives that went remote during the pandemic and are still scared to ask their employees to come back to the office. They don’t want to fight with their employees and risk losing... View Details
Keywords: Jen McFarland Flint
  • 24 Jul 2019
  • Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

millions of extra pounds in tax revenue collected. "I’ve seen behavioral economics come into play in a variety of contexts, ranging from employee compensation and investment decisions to corporate strategy." The letter is an... View Details
Keywords: by Dina Gerdeman
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