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  • September 2006 (Revised November 2006)
  • Case

Cathy Benko: WINning at Deloitte (A)

By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's... View Details
Keywords: Motivation and Incentives; Leadership Development; Talent and Talent Management; Personal Development and Career; Gender; Consulting Industry; United States
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McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (A)." Harvard Business School Case 907-026, September 2006. (Revised November 2006.)
  • 01 Jun 2011
  • News

Howard Stevenson: The Personal Side

“Howard is the fiercest man I have ever known — fiercely interested in the world and its people, fiercely loyal to family and friends. Of course, he is also fiercely honest.” — HBS professor Myra Hart “Howard cares so much about HBS and everyone here. That’s why it was... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

reacting to similar challenges. As trendy financial dot-coms with huge technology and advertising budgets emerge offering everyone an equal—and inexpensive—chance to trade stock, apply for a loan, buy insurance, or pay a bill, traditional financial firms are... View Details
Keywords: by Susan Young
  • 01 Feb 2000
  • News

Financial Services 24/7

compete in this brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is changing... View Details
Keywords: Susan Young
  • 21 Jun 2020
  • News

Rooting out Racism

opportunity. An organization cannot be a meritocracy when the small number of black employees spend a significant percentage of their mental bandwidth wondering, “Why aren’t there more people like me? Am I being treated differently?” These questions detract from a... View Details
  • 04 Jan 2012
  • First Look

First Look: January 4

consists of (1) two firms competing in a vertically differentiated market in which product quality is a mix of public and private components and (2) a market for developers that firms hire after observing signals of their contributions to... View Details
Keywords: Carmen Nobel
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

Bazerman Abstract People often experience tension over certain choices (e.g., they should reduce their gas consumption or increase their savings, but they do not want to). Some posit that this tension arises from the competing interests... View Details
Keywords: Martha Lagace
  • October 2023
  • Supplement

Making Progress at Progress Software (B)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria
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Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (B)." Harvard Business School Supplement 924-011, October 2023.
  • 01 Mar 2010
  • News

What Happened to Leadership?

IMMELT: A prescription to fix failures at the top. Sgt. Vincent Fusco/Usma For a speech on “Reviving American Leadership,” General Electric CEO Jeff Immelt (MBA ’82) chose a discerning audience: the corps of cadets at the U.S. Military Academy. Citing the military as a... View Details
Keywords: Management; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 01 Jun 2020
  • News

Post-Office

Image by John Ritter On March 8, in the early days of the global COVID-19 pandemic, Stack Overflow, the world’s largest online community for software developers and technologists, announced that its nearly 250-employee workforce would be going all-remote. It was a... View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
  • 03 Nov 2010
  • News

He's Back to Baseball Cards

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 15 Feb 2011
  • News

Placing Your Company in Historical Context

Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 18 Sep 2017
  • Blog Post

Applying HBS Lessons in an African Context

team spent several days in Casablanca interviewing local consumers about their furniture shopping experience and helped the client create a strategy to compete against IKEA in Morocco.  This experience allowed me to learn about the... View Details
  • 01 Mar 2012
  • News

Speak English, Please!

companies will have no alternative but to confront the language issue as they extend their global reach. “If they don’t have a language strategy, they’ll regret it,” she says. “One of the most powerful ways to compete globally is to make... View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Retail Trade
  • 01 Apr 1996
  • News

Wake-Up Call: Farewell to the American Dream?

seeking cheaper labor, at home and abroad, is corporate America shooting itself in the foot? Never before has America competed on the basis of having a low-paid workforce. American workers' purchasing power is now lower than that of... View Details
  • 01 Jun 1997
  • News

Short Takes

achieve the company's goals at the same time they are competing to enhance their careers. In a working paper titled "Cloaking Self-Interest with High-Minded Principle," HBS doctoral student Justine Fenwick and Assistant Professor Robert... View Details
Keywords: Judith A. Ross
  • 01 Apr 1999
  • News

Time to Vote in University Elections

and to the institutional excellence to which Harvard aspires; to provide advice to the Corporation; to give formal consent to major initiatives as referred by the Corporation and to appointments; and to bring a long-range perspective to Harvard affairs through the... View Details
  • 01 Mar 2007
  • News

Courting the Poor

2004. “When it comes to services, a fundamental question is whether you are competing with a new idea or building a better mousetrap,” Frei says. “Magazine Luiza is indeed a better mousetrap.” The store sells a mix of furniture, consumer... View Details
Keywords: Julia Hanna; department stores; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 01 Oct 2002
  • News

Making a Difference

motive, pure and simple,” she notes. “At the museum, it's more complicated. There's a legacy to think about, multiple constituencies, and competing priorities. Everything has an impact on everything else. They have to work in an... View Details
  • 24 May 2018
  • Blog Post

Win/Win Board Assignments: Expert Advice from Board Recruiter Julie Norris

says. On the other hand, interviewers will be watching your behavior. "Humility goes a long way," says Norris. "Demonstrate it by not talking all the time. If you find that you're dominating the conversation, stop and listen. They don't want to feel they'll be View Details
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