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  • August 2006
  • Case

Dreyer's Slow Churned(TM) Ice Cream

By: Noel H. Watson, Steven C. Wheelwright and Brian DeLacey
Examines capacity forecasting and planning in a complex new product introduction scenario. The introduction at Dreyer's, a large dairy snack manufacturer, involves not only a new product but a new manufacturing process and product package, thus implying a significant... View Details
Keywords: Advertising; Forecasting and Prediction; Growth and Development Strategy; Brands and Branding; Product Launch; Product Development; Planning; Food and Beverage Industry; United States
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  • 24 Jun 2019
  • Blog Post

Dance to the Music: How Noa Torok Found Her Dream Job at SoundCloud

Noa Torok, MBA 2019, came to HBS with a blank slate. “I arrived with zero expectations,” she says. “I had no idea what I wanted to do.” Her prior experience had shown her the opposite – what she did not want to do. After studying both law and business View Details
  • Web

Design Thinking Course | HBS Online

innovation Who Will Benefit Aspiring or Current Innovation Managers Entrepreneurs Product Managers, Developers, and Marketers Develop an innovation mindset and toolkit you can use to guide your team or... View Details
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

Bias Disaster? When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/VioletaStoimenova View Details
Keywords: by Barbara DeLollis
  • 20 Oct 2015
  • First Look

October 20, 2015

empirical results provide strong support for the view that output prices are a key determinant of vertical integration. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49893 forthcoming Production and Operations View Details
Keywords: Sean Silverthorne
  • 16 Aug 2022
  • Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

most talented entrepreneurs, I have been thinking more and more about what playing offense looks like in 2022-2023. Here’s the six-part playbook I’m hearing: 1. Acquire talent A few years ago, it was impossible to acquire talent. The best engineers, sales reps, and... View Details
Keywords: by Jeffrey Bussgang
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

line. Q: What is the role of the manager in this process? A: Your question about the role of the manager gets right to the heart of the difficulty of managing this way. For... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

is a place, like the contemporary United States, of real income inequality across its schools, even as its students are recruited from every sector of American life. Like the United States, it has enviable resources, and it manages to... View Details
Keywords: by Dina Gerdeman; Education
  • September 2024 (Revised March 2025)
  • Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker
How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details
Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Health Industry; Electronics Industry; Information Technology Industry
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  • Web

Angela Q. Crispi | About

She was Secretary of the Academic Performance Committee and a founder of the Community Values Initiative. Within Harvard University, Angela serves on the University Risk Management Council, Presidential Committee on Sustainability, and... View Details
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

HBS. Jachimowicz co-authored the research with Eric Anicich, assistant professor of management and organization at the University of Southern California’s Marshall School of Business; Merrick Osborne, a doctoral student at USC Marshall;... View Details
Keywords: by Jay Fitzgerald
  • June 2021
  • Case

Acelero Learning

By: Mario Small, Kathleen L. McGinn, Amy Klopfenstein and Katherine Chen
In November 2020, Henry Wilde, co-founder and CEO of Acelero, Inc., must decide whether to change his company’s program model for delivering early childhood education to low-income children. One of the only for-profit Head Start providers in the United States, Acelero... View Details
Keywords: Early Childhood Education; Organizational Change and Adaptation; Growth and Development Strategy; Adoption; Customer Focus and Relationships; Operations; Education Industry; North and Central America; United States
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  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

that have broad importance for the company reach the board level. The rest are created and implemented by managers. In family companies, the family council also has a policy-setting role. The board of directors should assist the View Details
  • Web

Clubs & Consulting | Social Enterprise | Harvard Business School

bono activities, alumni consulting teams in several cities offer nonprofit organizations business management expertise. Student Clubs The Social Impact Club , the Social Enterprise Conference , and a number... View Details
  • Blog

Inside the Learning: The Impact of a Personal Case

Every executive who applies to the HBS Advanced Management Program (AMP) is likely facing some business challenges that keep them up at night. Issues on their mind might be anything from a tough strategic decision or distressing financial... View Details
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

asking questions such as: What is truly necessary? How are things done? At the individual and company levels, how is time spent, and where are there opportunities to make processes more efficient? When managed well, cross-functional View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

1976, it went public in 2002, and was still managed by its two founding partners in 2006. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707012 Cleveland Clinic Harvard Business School Case 607-013... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2011
  • Research & Ideas

The Most Powerful Workplace Motivator

Any parent can tell you that a surefire way to turn joy into rage is to offer your child a big candy bar—and then turn around and offer an even bigger one to his sister. Suddenly, a special treat turns into a great injustice. "Hey! How come she got more? That's not... View Details
Keywords: by Carmen Nobel
  • Profile

Peter Gumulia

fintech in South East Asia, as Chief of Staff and VP of Strategy and Growth. Looking for new challenges Having had the opportunity to observe the gray areas that the management team had to navigate – and the... View Details
  • 17 Jan 2020
  • Blog Post

Going the Distance for Investment Excellence

he had deficiencies, such as management, strategy, operations, and marketing. “I was intrigued by the study of business as a profession through multiple lens,” said Cameron. “Harvard Business School prepares students well for a training in general View Details