Students - Publications - Faculty & Research

September 2003 (Revised September 2018)
Exercise

RetailMax: Role for Regan Kessel

This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that... View Details

Keywords: Negotiation; Compensation and Benefits; Management Practices and Processes; Retail Industry

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September 2003 (Revised October 2020)
Exercise

RetailMax: Role for Cam Archer

By: Kathleen McGinn and Dina Witter

This exercise requires students to enact an internal salary negotiation, taking on the roles of Cam Archer, a star employee, and Regan Kessel, a VP trying to attract the MBA into his department. The exercise presents a one-issue, distributive negotiation that... View Details

Keywords: BATNA; Decision Trees; Negotiation; Compensation and Benefits; Personal Development and Career; Retail Industry

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June 1992 (Revised May 1996)
Case

Xerox Corp.: Leadership Through Quality (B)

Provides an evaluation of the "Leadership Through Quality" effort at Xerox. The assessment includes both negative and positive factors based on extensive interviews and surveys. Based on this assessment, a plan of action is determined and presented which was endorsed... View Details

Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry

Citation

Educators

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21 Nov 2014
News

Pension Funds Lambaste Private-Equity Fees

16 Dec 2008
News

The Innovation Economy

May 2021
Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell

Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details

Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science

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July 1987 (Revised August 1997)
Course Overview Note

Entrepreneurial Finance: Course Introduction

By: William A. Sahlman

Designed to introduce students in Entrepreneurial Finance to the subject matter and modus operandi of the course. Also included is an annotated bibliography. View Details

Keywords: Entrepreneurship; Finance

Citation

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21 Sep 2015
News

Toe to toe

23 Aug 2021
Video

Industry Spotlight: Health Care

31 Mar 2025
Video

Gabe Weinreb

Career Coach

Jonathan Lee

Jonathan is a former Aviation Officer in the United States Army who enjoys helping others with their military transition in addition to helping others with real-estate based recruiting. His professional experiences include 8 years in the United States Army as an Apache... View Details

Career Coach

Nicola Pugliese

Nicola Pugliese (Wharton ’93) leverages her experience in global marketing and brand management to support students and alumni pursuing careers in marketing, product management, business development, general management and sales across a... View Details

Keywords: Consumer Products; Entrepreneurship; Publishing / Communications / Advertising; Retail

17–18 Oct 2015

Head of the Charles Regatta: HBS Alumni Tent

Join HBS students and alumni to watch the rowing at the Head of the Charles Regatta! The tent will be staffed 9:00 am 4:30 pm on Saturday and 9:00 am 4:00 pm on Sunday. View Details

Nitin Nohria

Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

As Dean, building on... View Details

27 Apr 2023
Video

IFC Intro: Mark Roberge

25 Apr 2022
Video

IFC Intro: Mark Roberge

May 2015
Teaching Note

Walmart: Segmenting Social Impact

By: Michael E. Porter, Mark R. Kramer and Pamela Sud

This case provides a sample of Walmart's social engagement activities and asks students to categorize each as philanthropy, corporate social responsibility, or creating shared value. View Details

Keywords: Creating Shared Value; Society; Value Creation; Corporate Social Responsibility and Impact; Philanthropy and Charitable Giving

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