Publications

June 2010
Teaching Note

American Well: The Doctor Will E-See You Now (TN)

By: Elie Ofek

Teaching Note for 510061. View Details

Keywords: Health Care and Treatment; Information Technology; Innovation and Invention; Online Technology; Revenue; System; Opportunities; Technology Adoption; Growth and Development; Brands and Branding; Business Model; Health Industry; United States

January 2010 (Revised March 2013)
Teaching Note

Western Union: Our World, Our Family® (TN)

By: Christopher Marquis and Bobbi Thomason

Teaching Note for [410050]. View Details

Keywords: Business Model; Financial Management; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Diversity; Financial Services Industry

February 2000 (Revised December 2000)
Case

Staples.com

By: Thomas R. Eisenmann, Joanna M. Jacobson and Gillian Morris

Staples.com, the online unit of the U.S. office supplies retailing chain Staples, faces a range of strategic and organizational issues as it accelerates its growth. Should it pursue only existing Staples customers or consumers who do not shop in Staples stores? How... View Details

Keywords: Supply Chain; Business Units; Business Model; Growth and Development; Internet and the Web; Entrepreneurship; Business Strategy; Service Industry; United States

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

deftly: “How to most effectively communicate with all employees remotely and show empathy, while running around with [my] hair on fire trying to save the current business while at the same time trying to shape the future of the company in... View Details

Keywords: by Boris Groysberg and Robin Abrahams

April 2021
Teaching Note

Drinkworks: Home Bar by Keurig

By: Sunil Gupta and Jonathan Levav

Teaching Note for HBS Case No. 521-010. In the summer of 2018, Drinkworks CEO Nathaniel Davis needed to make a number of go-to-market decisions ahead of his company’s upcoming product launch. Formed through a joint venture between Keurig Dr. Pepper and Anheuser-Busch... View Details

09 Jun 2009
First Look

First Look: June 9

Authors:Diego Comin, Mark Gertler, and Ana Maria Santacreu Abstract We develop a model in which innovations in an economy's growth potential are an important driving force of the business cycle. The... View Details

Keywords: Martha Lagace

26 May 2015
First Look

First Look: May 26

manufacturing clusters. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49178 Business Models-Nature and Benefits By: Casadesus-Masanell, Ramon, and John Heilbron Abstract— This paper considers the nature of the... View Details

Keywords: Sean Silverthorne

July 2001
Teaching Note

Virtualis Systems (A) TN

By: Michael J. Roberts

Teaching Note for (9-800-003). View Details

Keywords: Internet and the Web; Business Model; Financing and Loans; Entrepreneurship; Mergers and Acquisitions

September 2009 (Revised August 2011)
Case

Root Capital

By: V. Kasturi Rangan and Katharine Lee

Founded in 1999, Root Capital had loaned $150 million to nearly 250 small and growing businesses, mainly in Latin America. In 2009, as the organization launched a five-year, $55 million capital campaign, it had to determine a strategic path going forward in keeping... View Details

Keywords: Business Model; Social Entrepreneurship; Capital; Financing and Loans; Growth and Development Strategy; Financial Services Industry; Latin America

March 2011
Teaching Note

TopCoder (A): Developing Software through Crowdsourcing (TN)

By: Karim R. Lakhani and Eric Lonstein

Teaching Note for 610032. View Details

Keywords: Business Model; Collaborative Innovation and Invention; Applications and Software; Product Development; Competition; Internet and the Web; Problems and Challenges; Perspective; Information Technology Industry; Service Industry

February 2024 (Revised June 2024)
Case

Can Families Conquer Private Equity? Pritzker Private Capital

By: Lauren Cohen and Sophia Pan

Anthony (Tony) Pritkzer, Paul Carbone, and the Pritzker Private Capital (PPC) team wondered how to approach the firm’s next phase of growth. PPC was a private equity firm that offered a differentiated approach to the family capital market. Back in 2016, the partners... View Details

March 2000
Background Note

Venture Capitalist as Entrepreneur, The

By: Robert J. Robinson and Noam T. Wasserman

Introduces students to negotiations between venture capitalists (VCs) and the limited partners who provide the VCs' capital. Also discusses negotiations between VCs and other VCs, including those within a VC firm itself. Explores interests, sources of negotiating... View Details

Keywords: Business Model; Venture Capital; Capital; Negotiation Tactics; Entrepreneurship; Financial Services Industry

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

M. Viceira, the George E. Bates Professor and senior associate dean for International Development at Harvard Business School. “That raises the question, who is exercising control in these corporations?” In traditional mutual funds,... View Details

Keywords: by Michael Blanding; Financial Services

26 Sep 2005
Research & Ideas

What Perceived Power Brings to Negotiations

other party and how that party viewed them. Wolfe is a research associate at Princeton, while McGinn is the Cahners-Rabb Professor of Business Administration at Harvard Business School. In her office at... View Details

Keywords: by Mallory Stark

10 Jul 2000
Research & Ideas

IT Links for Boundaryless Companies

in the vacuum?" These are important question to ask, said Upton, amid the emergence of extranets, the fastest growing segment on the 'Net and potentially the most important in terms of transforming business. "We're developing new View Details

Keywords: by Kenneth Liss

20 Sep 2011
First Look

First Look: September 20

effect dissipated. Finally, we show that labor increases valuation for both "do-it-yourselfers" and novices. Read the paper: http://www.people.hbs.edu/mnorton/norton%20mochon%20ariely.pdf A Global Leader's Guide to Managing View Details

Keywords: Sean Silverthorne

April 2007 (Revised March 2018)
Case

M-TRONICS (A)

By: Joseph L. Bower and Lynda M. Applegate

The new CEO of a small manufacturing firm pursues growth through the launch of Entrepreneurial Subsidiaries. While the firm grows revenues from $600 million to over $2 billion in 10 years, problems surface as the subsidiaries are integrated into the established... View Details

Keywords: Business Subsidiaries; Business Model; Corporate Entrepreneurship; Growth and Development Strategy; Integration