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- All HBS Web
(6,370)
- People (34)
- News (1,972)
- Research (2,768)
- Events (11)
- Multimedia (90)
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- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
Index Connect, that would essentially allow retailers to pool customer contact data and be more competitive with Amazon. Participants must evaluate whether Index was taking the right approach to sales and marketing and consider how the... View Details
Keywords: Dina Gerdeman
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
people, including those who've been recently unemployed, to create a cohort of testers, screeners, and contact tracers that could help build the infrastructure to respond to the crisis and deal with some of the unemployment that we are seeing View Details
- 04 Dec 2012
- Research & Ideas
Book Excerpt: Harder Than I Thought
a mental note to check with his new PR staff sooner rather than later about this "Veronica Perez" person. Thus began Jim Barton's first day as the new CEO of Santa Monica Aerospace. Reprinted by permission of Harvard Business Review Press. Excerpted from Harder Than I... View Details
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
investments in research and development, was emphasized by several respondents. Mark Hopkinson remarked that "most big companies rely for their tech pipeline of new products on the innovation that comes from small business, acquiring companies, products or View Details
Keywords: by James Heskett
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
2001) Note: Selecting companies for good to greatness may be just as difficult as selecting leaders. One of the 11 companies that Collins cited as going from good to great went on to bankruptcy in just seven years after the publication of the book. Malcolm Gladwell,... View Details
Keywords: by Jim Heskett
- 19 Mar 2007
- Research & Ideas
Handicapping the Best Countries for Business
State. And, he has immense resource wealth to finance his efforts. I don't know if he'll succeed politically, but if he does not abandon human rights and constrains political power, then Russia could be a very good place to invest. Q:... View Details
Keywords: by Sean Silverthorne
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
public involvement in different types of lending operations (i.e., project level participation) The participation policies/standards should include, for example: A predictable basis for including all parties that have a right or an... View Details
Keywords: by Alnoor Ebrahim
- 09 Sep 2008
- First Look
First Look: September 9, 2008
dialogue with Michel about selling the company or expanding their relationship. Michel wondered if the time was right to sell or if he should grow Affinity Labs further with the hope of creating a company that could command the high... View Details
Keywords: Sean Silverthorne
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
investment costs. The demand for rooms is always fluctuating, but it's not efficient for hotels to build enough capacity to satisfy the peaks, so they are challenged with finding the right middle ground. "When the pope comes to... View Details
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
Chung says. "I think it's because they thought they were being compensated for past performance. The thinking is, 'Hey, I must be doing something right thus far. I think I may be overworking, so maybe I should slack off.'" An unintended... View Details
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
Only about 10 percent of retailers use NFC readers, and at least one retailer—Best Buy—stopped using them because they were too expensive. Officials with both Best Buy and Walmart have said the retailers have no plans, at least right now,... View Details
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
error. With hand-written prescriptions, the error could easily make it all the way to the pharmacist, who would check on it with the physician. "That requires more time and resources to get to the right answer," Huckman says. Though... View Details
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
are often natural and subconscious individual behaviors, making it easier for a person to make the right choice. The 2008 book Nudge, written by Richard H. Thaler and Cass R. Sunstein, piqued their interest. (The book also inspired the... View Details
Keywords: by Maggie Starvish
- 20 Jan 2009
- Research & Ideas
Risky Business with Structured Finance
and paper to characterize the interaction of a thousand different securities with different recovery rates and different business models," Stafford comments. "With a simulation you can get close to the right answer, but it's... View Details
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
the right discussions. "The only thing I really do is lead conversations," he says. "Any group is a network of conversations. I continuously thrust people into situations that force them to challenge the current... View Details
Keywords: by Rosabeth Moss Kanter
- 24 Jun 2014
- First Look
First Look: June 24
innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and... View Details
Keywords: Sean Silverthorne
- 30 Jan 2019
- What Do You Think?
Who Will Measure up to These Two Remarkable Leaders?
by offering both differentiation and low cost, that in fact the two strategies might feed on each other under the right circumstances to produce superior results for customers, employees, and investors. Two of the firms he studied were... View Details
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
links you are always going to be fighting the last war.” As with many facets of business, establishing those links comes down to hiring the right people. Across industries, the average annual turnover in sales is 25–30 percent. “This... View Details
Keywords: by Michael Blanding
- 17 Nov 2015
- First Look
November 17, 2015
right strategy to grow the club. He wondered if the “moneyball” approach—when a smaller team competed with wealthier teams by using statistical analysis to buy undervalued assets and sell overvalued assets—could work in football and if... View Details
Keywords: Sean Silverthorne
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
of dogs and interested families, Exley and Battles have begun designing an accessible, up-to-date list of families looking for dogs. And there are plans to update the site. (At the risk of making a bad dog pun, the site is pretty bare bones View Details