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  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

was a suggestion that while managers might have little to learn from doctors about thinking, there might be more important implications for managers in the ways that doctors are trained. Many similarities were observed between the... View Details
Keywords: by Jim Heskett
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

income remained relatively stable, about 3 to 1. Over the last 20 years, however, the financial markets that financed the housing system in the United States changed remarkably. Local View Details
Keywords: by Martha Lagace; Financial Services
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

professors weigh in with their views on leadership in action. Clay Christensen’s Milkshake Marketing (20,015) About 95 percent of new products fail. The problem often is that... View Details
  • May 2018
  • Case

The Multiple Myeloma Research Foundation's Answer Fund

By: Richard G. Hamermesh and Matthew G. Preble
Keywords: Data Analytics; Customer Focus and Relationships; Customer Relationship Management; Cost vs Benefits; Investment Return; Health Care and Treatment; Innovation Leadership; Intellectual Property; Knowledge Sharing; Knowledge Dissemination; Leadership; Leading Change; Resource Allocation; Goals and Objectives; Marketing Communications; Performance; Programs; Projects; Business and Community Relations; Business and Stakeholder Relations; Networks; Partners and Partnerships; Research and Development; Genetics; Behavior; Motivation and Incentives; Social and Collaborative Networks; Nonprofit Organizations; Strategy; Health Industry; Health Industry; Health Industry; United States
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Hamermesh, Richard G., and Matthew G. Preble. "The Multiple Myeloma Research Foundation's Answer Fund." Harvard Business School Case 818-045, May 2018.
  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

amounts of internal energy go to 'making the quarter return' rather than serving the customer and building the future. Why did quarter returns develop in the first place?" Bill Hubbell added, "The View Details
Keywords: by James Heskett; Financial Services
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

brain-tracking tools to determine why we prefer some products over others. "People are fairly good at expressing what they want, what they like, or even how much they will pay for an item," says Uma R. Karmarkar, an assistant professor at Harvard Business... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

suggest that the mere provision of information on peer health behaviors can have perverse effects on one's health behavior." To learn more, see Converging to the Lowest Common Denominator View Details
Keywords: by Carmen Nobel
  • 31 May 2017
  • Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

famous fast-food formula for the local market. Customer Feedback Not on elBulli’s Menu The world is beating a path to Chef Ferran Adrià's door at elBulli, but why? In professor Michael Norton's course, students learn about View Details
Keywords: by Sean Silverthorne; Food & Beverage
  • 06 Nov 2000
  • Research & Ideas

The Determinants of Corporate Venture Capital Success

XTV ventures, however, could produce products for "leading-edge" users, who emphasized technological performance over careful documentation. Giving Up Control Like independent venture capitalists, XTV intended to give up control... View Details
Keywords: by Paul Gompers & Josh Lerner
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

Critics have denounced this proposal as yet another government intrusion into the market and a futile attempt to "pick winners." What these critics ignore is that the US government has a long history of investing View Details
Keywords: by Gary Pisano; Manufacturing
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

hope that this President will do the same. Christine Exley, an assistant professor in the Negotiation, Organization, & Marketing Unit: Donald Trump's recent executive order is indefensible. We must... View Details
Keywords: by Staff
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

respond because they're not set up to differentiate on service. "Commerce Bank basically figured out how to get customers to pay for the service in a rather clever way: It turns out that a lot of people don't View Details
Keywords: by Martha Lagace
  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

increase purchase frequency in his or her neighborhood one customer at a time. That store manager's efforts are undercut when additional stores are opened nearby. Eventually, the point of saturation is reached and cannibalization of... View Details
Keywords: by John Quelch; Retail
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

MaterialsAncora: A Private University in the Health Care of the Poor 306-088 Project Ancora signals the entry of the private sector into primary healthcare for Chile's poor. On... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

commented, ''No Surprises Management seems pretty obvious. Why in the world would you want the people you're counting on to help you achieve your objectives to be blindsided?" Roger Studer added, "Take View Details
Keywords: by James Heskett
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

Boston predict which places might be violating public health regulations. And it is working with an education nonprofit in Watertown, Mass., Education Resource Strategies, to study how school districts spend... View Details
Keywords: by Dina Gerdeman
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

upgrades, forming hypotheses and conducting experiments with each new version along the way. Intuit adopted such a strategy when developing Fasal, a mobile platform that delivers agricultural market price information to farmers View Details
Keywords: by Carmen Nobel; Financial Services
  • 08 Feb 2018
  • Op-Ed

What’s Missing From the Debate About Trump’s Tax Plan

values can we infer from President Trump’s new tax plan? In the past few weeks, a number of commentaries have excoriated or celebrated the plan, but most have relied on conventional wisdom such as “Republicans View Details
Keywords: by Matthew Weinzierl
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

revisit another. But the goal remains the same: Find the option that can set your company on the path to disruptive growth. Customer Diagnostic This diagnostic assesses customers in order to identify "disruptable" View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
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