Markets In Health Care - Publications - Faculty & Research

05 Oct 2016
What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

very proficient in mobilizing capital to stoke innovation and create new industries for sustained growth. It should focus on immense global market opportunities ” Tip Parker suggested what those new global... View Details

Keywords: by James Heskett

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

been reminded of it in various ways. First, of course, there are those organizations known to us that use the ideas for a range of purposes, all the way from guiding their marketing and service efforts to... View Details

Keywords: by Sean Silverthorne

May 2018
Case

The Multiple Myeloma Research Foundation's Answer Fund

By: Richard G. Hamermesh and Matthew G. Preble

Citation

Educators

19 Nov 2010
Research & Ideas

The Landscape of Integrated Reporting: An E-Book

lost trust in business. Whether it be the environment, health care, or making sure that people have access to information, I can't think of any major problem that society confronts today that can be... View Details

Keywords: by Nitin Nohria; Accounting

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

income remained relatively stable, about 3 to 1. Over the last 20 years, however, the financial markets that financed the housing system in the United States changed remarkably. Local View Details

Keywords: by Martha Lagace; Financial Services

03 Dec 2001
What Do You Think?

What Happens When the Sumo Master Learns Judo?

is happening is business as usual. Microsoft is facing a race with time and the markets to re-deploy monopoly profits from a waning desktop opportunity in order to become more competitive with sumos View Details

Keywords: by James Heskett

28 Jan 2013
Research & Ideas

Helping Yelp Create More Accurate Reviews

Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which... View Details

Keywords: by Kim Girard; Food & Beverage

03 Jan 2017
Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

suggest that the mere provision of information on peer health behaviors can have perverse effects on one's health behavior." To learn more, see Converging to the Lowest Common Denominator View Details

Keywords: by Carmen Nobel

06 Feb 2006
What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

amounts of internal energy go to 'making the quarter return' rather than serving the customer and building the future. Why did quarter returns develop in the first place?" Bill Hubbell added, "The View Details

Keywords: by James Heskett; Financial Services

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

revisit another. But the goal remains the same: Find the option that can set your company on the path to disruptive growth. Customer Diagnostic This diagnostic assesses customers in order to identify "disruptable" View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

08 Feb 2018
Op-Ed

What’s Missing From the Debate About Trump’s Tax Plan

values can we infer from President Trump’s new tax plan? In the past few weeks, a number of commentaries have excoriated or celebrated the plan, but most have relied on conventional wisdom such as “Republicans View Details

Keywords: by Matthew Weinzierl

31 May 2017
Sharpening Your Skills

10 Harvard Business School Research Stories That Will Make Your Mouth Water

famous fast-food formula for the local market. Customer Feedback Not on elBulli’s Menu The world is beating a path to Chef Ferran Adrià's door at elBulli, but why? In professor Michael Norton's course, students learn about View Details

Keywords: by Sean Silverthorne; Food & Beverage

07 Aug 2000
Research & Ideas

Rocket Science Retailing

that have not been shipped. This process of reading and reacting to market signals has improved CompUSA's ability to match supply with demand. Finally, book and music retailer Borders Group uses historical sales data to customize the... View Details

Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail

09 Jul 2008
Research & Ideas

Starbucks’ Lessons for Premium Brands

increase purchase frequency in his or her neighborhood one customer at a time. That store manager's efforts are undercut when additional stores are opened nearby. Eventually, the point of saturation is reached and cannibalization of... View Details

Keywords: by John Quelch; Retail

25 Oct 2004
Research & Ideas

Planning for Surprises

benefit. The area of decision bias has grown as an important lens of analysis in many areas of business, from finance to marketing to negotiations. We also believe that cognitive biases explain why we allow... View Details

Keywords: by Martha Lagace

18 Nov 2010
Research & Ideas

GM’s IPO: Back to the Future

bankruptcy reorganization on June 1, 2009. What are some of the key issues the company faces? Three Harvard Business School faculty members--Joseph Bower, an authority on general management; Vineet Kumar, a marketing expert; and Dante... View Details

Keywords: by Staff; Auto

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

company is concerned with more than making money. Mark Bertolini, chairman, CEO, and president of health insurer Aetna, pointed to his own experience in social media, recalling a note he received from a... View Details

Keywords: by Dina Gerdeman

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

manager changes his or her hours, it can upset a delicate balance of work schedules, family commitments, and child care, which in turn can derail increasingly fragile family budgets. In a survey of Wal-Mart... View Details

Keywords: by Julia Hanna; Retail

18 Sep 2000
Research & Ideas

Getting It Done: Improving Nonprofit Performance

easier to achieve in a for-profit organization than in a comparable nonprofit," he writes in a recent working paper, "Philanthropic Social Capital View Details

Keywords: by James E. Aisner

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

Publications