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  • All HBS Web  (4,335)
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  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

was a time of diluted, distorted foods. There was no FDA or FTC. His brand was created on quality, tastiness, pure manufacturing techniques, and on convenience. Convenience was not part of Wedgwood's equation. But convenience needed to be... View Details
Keywords: by Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

have two types of "sponsors" for their loyalty reward investments: manufacturers of the branded goods sold by retailers, and other partner companies presumably with higher margins, who find it economically advantageous to pay... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 08 Oct 2013
  • First Look

First Look: October 8

disruption, the authors offer three scenarios for the future of consulting. Publisher's link: http://hbr.org/2013/10/consulting-on-the-cusp-of-disruption/ar/1 August 2013 Manufacturing & Service Operations Management Sustainable... View Details
Keywords: Sean Silverthorne
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

Nohria explained his belief that people's life stories deeply influence the way they conduct themselves as leaders. In his own case, he described the profound effect his father, the CEO of a large electrical equipment manufacturing... View Details
Keywords: by Roger Thompson; Education
  • 15 Jun 2010
  • First Look

First Look: June 15

barriers to entry into the business. Besides enabling many Chinese branded manufacturers to enter the business, the grey market in components unleashed a complementary market of "Shanzhai" makers. Together these firms captured a... View Details
Keywords: Martha Lagace
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

long-term study. Now owned by Mannesmann, the factory itself still manufactures large-diameter pipes today. Before the 1920s, German firms were often messier, more haphazard, less decentralized than many American corporations. However,... View Details
Keywords: by Sean Silverthorne
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

showing the huge challenges faced in building modern businesses in the new Republic of Turkey, founded in 1923 out of the ashes of the Ottoman Empire. These challenges included a dearth of capital and skilled talent. The chapter explores how he navigated these... View Details
Keywords: by Sean Silverthorne
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

that draws on sales systems, supply chain systems, and manufacturing and product data. A similar system for small businesses would combine at least four key activities: banking and payments, loans and credit, accounting, and tax. The key... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 24 Oct 2017
  • First Look

First Look at New Research and Ideas, October 24, 2017

technologies to help companies increase employee happiness. Hitachi had begun manufacturing high-tech badges that quantify a wearer’s activity patterns. Data from these devices revealed an unusually high correlation between certain... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • First Look

First Look: March 10

Casadesus-Masanell, Ramon, Joan E. Ricart, and Jorge Tarzijan Abstract—No abstract available. Publisher's link: http://ukcatalogue.oup.com/product/9780198701873.do February 2015 Manufacturing & Service Operations Management Improving... View Details
Keywords: Carmen Nobel
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

percent of menu price, and every hour a table sits empty is lost revenue that can never be recovered. So too for spas, gyms, hotels, and many other services. Retailers of durable products, like manufactured goods and clothing, are in a... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 15 Jan 2013
  • First Look

First Look: January 15

Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and Corporate Change Abstract Many products are View Details
Keywords: Sean Silverthorne
  • 2011
  • Article

Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation

By: Ethan S. Bernstein and Frank J. Barrett
How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details
Keywords: Dynamic Capabilities; Strategic Change; Jazz; Jazz Mindset; Improvisation; Innovation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Knowledge Use and Leverage; Leading Change; Leadership Style; Leadership; Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizations; Creativity; Strategy; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; United States; Japan; Taiwan; Europe; Asia
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Bernstein, Ethan S., and Frank J. Barrett. "Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation." Research in Organizational Change and Development 19 (2011): 55–90.
  • May 2020
  • Teaching Note

Digitalization at Siemens

By: David J. Collis
Teaching Note for HBS No. 717-428. View Details
Keywords: Innovation and Invention; Technology; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry
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Collis, David J. "Digitalization at Siemens." Harvard Business School Teaching Note 720-462, May 2020.
  • 08 Mar 2016
  • First Look

March 8, 2016

2012, with a positive current account balance. While it still exports services, it is increasing its assembly of manufactured products and trying to increase mining. For these activities, however, it needs more foreign direct investment.... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

Inc.—Engineered Products Division Harvard Business School Case 709-434 Curled Metal Incorporated has declining sales but has developed a new product (curled metal pile driver pads) that, in field tests, deliver customer benefits that are many times CMI's View Details
Keywords: Martha Lagace
  • 28 May 2008
  • First Look

First Look: May 28, 2008

manufacturing compliance services company to the U.K. and Europe. He has to decide whether to hire Wayne Snelgrove and how to define the scope of his responsibilities. Purchase the case:... View Details
Keywords: Martha Lagace
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

discover that our skills weren't necessarily honed to respond precisely to customer demand, our technologies weren't all they should be, and our manufacturing wasn't as efficient as we'd thought." In his soon-to-be-published book of... View Details
Keywords: by David Stauffer
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

viable manufacturing plan and significant cost overruns. An outside CEO was brought in to replace Bruce once the venture was formally launched as an independent entity. The company continued to struggle to meet its costs and to supply... View Details
Keywords: by Henry Chesbrough
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

began to emerge, first in the United States and then in Europe: the vertically integrated, multidivisional (or "M-form") corporation that made large investments in manufacturing and marketing and in management hierarchies to... View Details
Keywords: by Pankaj Ghemawat
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