Publications

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

sectors of a developed economy cannot. He says, "jobs that create wealth are the absolute foundation for any economy this excludes most of the 'non-tradable' (largely personal service) jobs." While manufacturing jobs are among the most... View Details

Keywords: by James Heskett; Manufacturing

Web

Ways to Give Today - Alumni

Services 617.495.1750 Send a Check Make your check payable to Harvard Business School. Mail check to: Harvard Business School P.O. Box 412275 Boston, MA 02241-2275 If using FedEx, UPS, DHL, or any other... View Details

03 Dec 2012
HBS Case

HBS Cases: Against the Grain

What should Jim do? The array of ethical choices forms the basis of discussion in the MBA required course Leadership and Corporate Accountability. Supply And Demand "Corruption can be defined as paying for View Details

Keywords: by Martha Lagace; Food & Beverage

Web

Organizational Behavior - Faculty & Research

strongly through these stereotypical expressions of passion, and observers perceived extraverts as more passionate than introverts. Across three studies (Ntotal = 1,373), we subsequently developed a more... View Details

Web

General Management - Faculty & Research

technological advancements such as online dating, reproductive technologies, and artificial intelligence. Historically, marriage has evolved from a contract for economic and reproductive security to View Details

December 2023 (Revised February 2024)
Case

Transforming Healthcare Delivery at Karolinska University Hospital

By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson

The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details

Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe

Profile

Ruth Cenat

Ruth Cenat (MBA 2015) has a new-found interest in economic development, especially in her native Haiti, and plans to make a difference as a... View Details

Keywords: Other Financial Services

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

Commission has taken accusations against Microsoft seriously in the past, he says. Yoffie adds that Salesforce’s next crucial decision is whether to keep selling Slack as a premium service, add it to View Details

Keywords: by Lane Lambert; Information Technology; Technology

22 Aug 2012
Working Paper Summaries

Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program

Keywords: by Anita L. Tucker & Sara J. Singer.; Health

February 2008 (Revised December 2011)
Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman

In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details

Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry

Career Coach

Alejandro Maldonado

also spent five years as a vice-president at H.I.G. Capital, a leading US private equity firm investing in diverse industries in the middle market space. In 2012, he founded... View Details

Keywords: Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All); Financial Services (All)

September 2010 (Revised March 2013)
Case

Capital for Enterprise Limited (CfEL): Bridging the SME Early-Stage Finance Gap

By: Josh Lerner, Eli Talmor, Ananth Vyas Bhimavarapu and Thibaud Simphal

The CEO of the company set up to manage a British government effort to promote the venture capital industry considers the progress made to date, as well as how the program can be adjusted. View Details

Keywords: Entrepreneurship; Venture Capital; Financing and Loans; Business and Government Relations; Financial Services Industry; Financial Services Industry; United Kingdom