Publications

February 2006 (Revised March 2008)
Case

ChoicePoint (A)

By: Lynn S. Paine and Zack Phillips

The CEO of ChoicePoint, a leading company in the rapidly growing U.S. personal data industry, must reexamine the company's business model after a serious breach of data security affecting some 145,000 U.S. citizens. He must decide on steps to strengthen data protection... View Details

Keywords: Business Model; Safety; Rights; Analytics and Data Science; Ethics; Information Technology; Information Industry; United States

01 Jun 2022
News

What We’re Reading

sentence. It makes rereads enjoyable; there’s always more to explore and contemplate. The book that helped me read something like Simulacra and Simulation is How to Read a Book. It made me realize that reading is an intensely informative... View Details

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet)

2016
Working Paper

The Reference Wars: Encyclopedia Britannica's Decline and Encarta's Emergence

By: Shane Greenstein

The experience of Encyclopædia Britannica provides the canonical example of the decline of an established firm at the outset of the digital age. Competition from Microsoft's Encarta in 1993 led to sharp declines in the sales of books, which led to the distressed sale... View Details

Keywords: Market Entry and Exit; Service Operations; Emerging Markets; Applications and Software; Books; Information Technology Industry; Information Technology Industry

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September 1999 (Revised April 2000)
Case

Novell: World's Largest Network Software Company

By: Richard L. Nolan

After phenomenal growth and market leadership in networking, founder and CEO Ray Noorda made a frontal assault on Microsoft's core strengths. In 1994, Noorda spend over $1.5 billion acquiring companies such as WordPerfect to combat Microsoft Word, products such as... View Details

Keywords: Information Infrastructure; Applications and Software; Competition; Internet and the Web; Strategic Planning; Corporate Strategy; Information Technology Industry

01 Jun 2023
News

Just Breathe

Valley, first consulting with tech companies while at Bain, then transitioned to the industry side at big companies like Yahoo as well as smaller companies and startups, and everything in between. Throughout that time, I was usually the... View Details

Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Publishing Industries (except Internet)

October 2012 (Revised January 2014)
Case

Building Brand Infosys

By: Rohit Deshpandé and Vidhya Muthuram

Infosys Limited was India's second largest exporter of IT services with annual revenues of $7 billion and a market capitalization of nearly $26 billion in 2012. The company, headquartered in Bangalore, India, had built its reputation as the Indian IT bellwether whose... View Details

Keywords: Marketing; Information Technology; Information Technology Industry; India

November 2000
Case

SATELLIFE: Bridging the Digital Divide

By: V. Kasturi Rangan and Howard Reitz

Keywords: Information Technology; Strategy; Information Technology Industry

2010
Chapter

Política de clústers: guia per a l'Estat del Debat (Cluster Policy: The State of the Debate)

By: Christian H.M. Ketels

The chapter provides an overview of the recent literature discussing the pros and cons of cluster policy View Details

Keywords: Cost vs Benefits; Policy; Body of Literature; Industry Clusters

01 Mar 2009
News

Buddy, Can You Spare a Trillion

over a thousand miles from the coastal enterprise zones most Westerners visit. Yet the province’s 32 million inhabitants are as much caught up in today’s economic miracle as those in Hong Kong or Shanghai. At one level, the breakneck View Details

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)

March 2022
Article

Winner Takes All? Tech Clusters, Population Centers, and the Spatial Transformation of U.S. Invention

By: Brad Chattergoon and William R. Kerr

U.S. invention has become increasingly concentrated around major tech centers since the 1970s, with implications for how much cities across the country share in concomitant local benefits. Is invention becoming a winner-takes-all race? We explore the rising spatial... View Details

Keywords: Clusters; Invention; Agglomeration; Artificial Intelligence; Innovation and Invention; Patents; Applications and Software; Industry Clusters; AI and Machine Learning

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)

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01 Sep 2013
News

A Focus on You

HOME PAGE: Find the latest news, events, and alumni updates. As we plan each issue of the Alumni Bulletin, we scour our files and contacts for information about alumni who match that issue's special "focus" feature or other timely topics.... View Details

01 Oct 2001
News

Peter W. Olson: By the Book

world literature, including Salman Rushdie, Toni Morrison, and John Updike. In a volatile industry known for the intelligence, passion, and eccentricity of its publishers, Olson emphasizes the importance of face-to-face meetings over... View Details

Keywords: Hanna, Julia; Publishing Industries (except Internet); Publishing Industries (except Internet)

July 2004 (Revised July 2005)
Case

Linux in 2004

By: Pankaj Ghemawat, Brian Subirana and Christina Pham

A new technology platform conceived in the early 1990s, Linux developed into a force to be reckoned with in the operating system marketplace. At first, Linux was dismissed as a renegade option used only by tech geeks. By 2004, however, Linux had exploded into the... View Details

Keywords: Competition; Open Source Distribution; Information Technology; Applications and Software; Digital Platforms; Information Technology Industry

06 Jan 2012
News

Where Are They Now?

2008. Since winning the Alumni New Venture Contest, which came with $25,000 and a mentoring opportunity with HBS faculty, Sundaram has grown from a staff of four to 16, and, after a stumble with outsourcing the prototype fabrication, has opened its first factory and... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Ambulatory Health Care Services; Health, Social Assistance; Furniture and Related Product Manufacturing; Manufacturing

July 2003
Article

Community, Joining, and Specialization in Open Source Software Innovation: A Case Study

By: Georg von Krogh, Sebastian Spaeth and Karim R. Lakhani

Keywords: Civil Society or Community; Applications and Software; Information; Information Technology Industry

May 2009
Article

Intellectual Property, Architecture, and the Management of Technological Transitions: Evidence from Microsoft Corporation

By: Alan David MacCormack and Marco Iansiti

Keywords: Intellectual Property; Information Technology; Transition; Applications and Software; Information Technology Industry

March 2018 (Revised October 2019)
Supplement

ZBJ: Building a Global Outsourcing Platform for Knowledge Workers (B)

By: Feng Zhu, Weiru Chen and Shirley Sun

Supplements the (A) case. View Details

Keywords: Outsourcing; Disintermediation; Digital Platforms; Information Technology; Problems and Challenges; Global Strategy; Information Technology Industry; China

July 1999 (Revised January 2000)
Case

Yahoo!: Business on Internet Time

By: Jan W. Rivkin and Jay R. Girotto

In the wake of major competitive moves, CEO Tim Koogle and his senior team at Yahoo!, an Internet portal, must decide whether and how to adjust their strategy. Following deals between AOL and Netscape, Excite and @Home, Infoseek and Disney, and Snap and NBS, Yahoo!... View Details

Keywords: Competitive Strategy; Growth and Development Strategy; Business Strategy; Organizational Structure; Industry Structures; Internet and the Web; Risk Management; Technological Innovation; Business or Company Management; Information Technology Industry; Information Technology Industry

May 2009 (Revised July 2011)
Case

Daqi

By: Robert C. Pozen, Richard Franklyn Armbrust and Ziquan Zhang

In 2008, Daqi was one of the largest Internet portals for user-generated content and the leading word-of-mouth marketing provider in China. Grace Zhou, Daqi's CEO, was contemplating the risks and benefits of expanding Daqi's services into three new content areas—news,... View Details

Keywords: Information Publishing; Growth and Development Strategy; Risk Management; Marketing; Business and Government Relations; Expansion; Internet; Information Industry; China