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  • All HBS Web  (5,665)
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  • 11 Sep 2012
  • First Look

First Look: September 11

Michael Beer and Lynda St. ClairHarvard Business School Case 913-521 A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2016
  • First Look

December 6, 2016

By: Kaplan, Robert S., Derek A. Haas, and Jonathan Warsh Abstract—The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

Publication:Hamburger Wirtschafts-Chronik 9 (2012) Abstract This article examines the growth and ultimate demise of the toothpaste brand Pebeco, which was created by the German personal care company Beiersdorf in 1903. The brand was an... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

W. Norton & Company, 2014). Martin Ford, Rise of the Robots: Technology and the Threat of a Jobless Future (New York: Basic Books, 2015). James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger, What Great Service Leaders Know and Do: Creating... View Details
Keywords: by James Heskett; Computer; Technology
  • 09 Sep 2009
  • First Look

First Look: September 9

communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to... View Details
Keywords: Martha Lagace
  • 02 Feb 2016
  • First Look

February 2, 2016

health care reform in driving the value. The case provides an opportunity to estimate the potential return on investment as well as to evaluate the structuring of the transaction. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

minutes at minimal cost with no branding or design skills required. As it sets out to raise its Series B, the founders make some critical changes to their business model, moving to a subscription model and adding additional products and... View Details
Keywords: Dina Gerdeman
  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Either you have to cut price (and that... View Details
Keywords: by John Quelch; Retail
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

looking to hire. Holding contests to seek advice from the crowd may help companies fill the need for innovative answers more cheaply and quickly. “Contests create incentives and drive parallel search,” Lakhani said. “What you want when you View Details
Keywords: by Dina Gerdeman & Carmen Nobel
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

philanthropy. We have to take care of all stakeholders—I say customers, vendors, employees, shareholders, and the society in which you work. You can't produce a bad quality and high cost product and then... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 24 May 2011
  • First Look

First Look: May 24

through signature—e.g., at the end of tax returns or insurance policy forms. Yet even when people care about morality and want to be seen as ethical by others, they sometimes transgress when beneficial to their own self-interest, at great... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

is that literature presents us with characters we care about. We don't necessarily like them all, and in fact some of the most powerful texts present characters who generate strong emotional reactions. We are puzzled, or enraged, or... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

markets faster through the existing distribution network of the acquirer, or through the ability to invest quickly in significantly expanded facilities. Compared to an IPO, it allows the careful delineation of accountability and... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

wants. When information is not contractible, typically for cost reasons, a firm's ability to offset the distortions caused by career concerns is limited. Q: What unique insight does the model you propose in these papers offer in terms of... View Details
Keywords: by Ann Cullen; Financial Services
  • 20 Apr 2009
  • Research & Ideas

Misgovernance at the World Bank

capital, shareholder losses, and, in the extreme, financial crises—at the end of the day the investors by their nature have some tolerance for risk. "In an aid organization, however, the costs of misgovernance are borne not by the... View Details
Keywords: by Martha Lagace
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

financial system The state of trade Inequality and populism Migration Environmental degradation Failure of the rule of law The state of public health and general education The rise of state capitalism Radical movements, terrorism, and war... View Details
Keywords: by Martha Lagace
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

Playing on social media, particularly when the playful activity occurs in real time during a live event, can charm an audience—while in some cases costing little to do so. Dutch shipping container company Maersk Line ran a social media... View Details
Keywords: by Dina Gerdeman; Advertising
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

associated with adult outcomes at home. Sons raised by an employed mother spend more time caring for family members than men whose mothers stayed home full time, and daughters raised by an employed mother spend less time on housework than... View Details
Keywords: Carmen Nobel
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

and AIDS: The Macroeconomic Impact of a Health Crisis Authors:Eric D. Werker, Amrita Ahuja, and Brian Wendell Abstract Theories abound on the potential macroeconomic impact of AIDS in Africa, yet there have been surprisingly few empirical... View Details
Keywords: Sean Silverthorne
  • 2024
  • Working Paper

Coronary Artery Bypass Grafting—Impossible to Routine: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Fabio Villa
We describe how Coronary Artery Bypass Grafting (CABG, or more popularly, “bypass”) operations revolutionized the treatment of coronary disease (that can produce fatal heart attacks and debilitating angina). Specifically, we chronicle the: 1) development of the... View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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Bhidé, Amar, Srikant M. Datar, and Fabio Villa. "Coronary Artery Bypass Grafting—Impossible to Routine: Case Histories of Transformational Advances." Harvard Business School Working Paper, No. 20-010, July 2019. (Revised May 2024.)
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