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  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

management structures. So casino hosts in some units are more tightly watched than others, allowing the researchers to evaluate results in both loosely and tightly monitored environments. In what appears to be an industry standard, casino... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 12 Feb 2007
  • Lessons from the Classroom

‘UpTick’ Brings Wall Street Pressure to Students

incredibly intense competition," Stafford notes. "But students don't have much context to evaluate what that really means and to understand what types of frictions prevent markets from being competitive." "It's not so... View Details
Keywords: by Julia Hanna; Financial Services; Education
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

scrutiny from various directions. "We foresee a world in which investors evaluate firms and exchanges in real time on their quality of execution. And as U.S. markets become more fragmented thanks to new technology, regulators will... View Details
Keywords: by James E. Aisner
  • 15 Oct 2024
  • Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

Zlatev. “One potential reason is that they might be saying something about who you are as a person that might lead others to evaluate you negatively, and that’s driving people’s hesitancy.” Zlatev coauthored the research with Ariella... View Details
Keywords: by Michael Blanding
  • Web

Buy Now, Pay Later: Research Links - Secondary Resources

Walsh, “From Moral Evaluation to Rationalization: Accounting and the Shifting Technologies of Credit,” Accounting, Organizations and Society 27:8 (November 2002), 737-61. Full text available as a networked resource. (Harvard users only:... View Details
  • Web

1.16 Student Educational Records | MBA

Permanent and local addresses Admissions records Enrollment status Course grades Reports and evaluations Completion of requirements and progress toward the degree Records of disciplinary actions Letters of recommendation Access All... View Details
  • 11 Oct 2022
  • News

Righting the Ship

First, there was no standard to evaluate the CIP managers at the division level, so a 60 percent execution rate, for instance, might conceivably seem “good enough.” Second, the way the money was being distributed at the headquarters... View Details
Keywords: Maureen Harmon
  • 11 Aug 2014
  • News

The First Five Years: Melissa Fensterstock (MBA 2012)

with a healthy alternative.'" Which HBS case study had the greatest impact on you, and why? "'NuCor Steel' changed the way I evaluate innovation. I am now very much on the lookout for low-end disruptors as well as aware of incumbents'... View Details
  • 03 Jun 2024
  • Blog Post

Five Ways to Rethink Your Job Description

Diversity, Equity, Inclusion, and Belonging practices Is this role in-person, remote, or hybrid? Evaluate what qualifications are essential Some roles need a specific degree or require years of experience in a particular function or... View Details
Keywords: All Industries
  • August 2009
  • Case

Bank of America Sports Sponsorship

By: Stephen A. Greyser and John L. Teopaco
A major sports sponsor must decide on new, renewal, or withdrawal from significant relations with teams/leagues/events, using a distinctive approach to assessment. View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Partners and Partnerships; Management Analysis, Tools, and Techniques; Performance Evaluation; Financing and Loans; Marketing Strategy; Sports Industry
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  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

internalizing what's being taught. What do we need to know in a corporate setting about how we evaluate the people we're trying to teach, and evaluate the teacher as well? DL: I think it's very difficult to... View Details
Keywords: by Sean Silverthorne
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

complaint. Companies should carefully review employee files to see if other complaints have been recorded. It’s important to determine whether the complaint is an isolated incident or whether a pattern of behavior is evident. The severity of the accusations also... View Details
Keywords: by Dina Gerdeman
  • 25 Oct 2016
  • First Look

October 25, 2016

can be used to evaluate the implications of marketing actions, consumer heterogeneity, competition, successive technology generations, and globalization. The exposition is filled with vivid examples from a wide array of domains (video... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

can swipe right or left on a profile to indicate her interest in a potential match. The case is designed to explore issues related to pricing, market design, and launch strategies in the context of online marketplaces. Students are asked to View Details
Keywords: Carmen Nobel
  • 20 Oct 2015
  • First Look

October 20, 2015

identify and discuss key determinants of successful resource integration in terms of complementary resource mobilization and internal integration. The paper employs a relationship marketing and service management approach for evaluating... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

The bottom line is, after all, the bottom line when it comes to business success. No profit, no business. But should money be the sole measure for evaluating and rewarding the effectiveness of a leader? In a new Harvard Business School... View Details
Keywords: by Martha Lagace
  • March 2012 (Revised April 2013)
  • Case

Schön Klinik: Eating Disorder Care

By: Michael E. Porter, Emma Stanton, Jessica A. Hohman and Caleb Stowell
The Schön Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schön Klinik's founding, its early focus on measurement and improvement, and the design and... View Details
Keywords: Health Care Quality; Outcomes; Quality Improvement; Strategy And Performance Measurement; Integration; Measurement and Metrics; Competition; Health Disorders; Health Care and Treatment; Outcome or Result; Performance Evaluation; Business Processes; Health Industry; Germany
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  • June 2007
  • Case

AARP Foundation (A)

By: Srikant M. Datar, Herman B. Leonard, Marc J. Epstein and Thomas Goodwin
AARP Foundation--a leading non-profit corporation--must create a new "Dashboard" performance measurement tool to track the effectiveness of its new strategic plan. View Details
Keywords: Management Analysis, Tools, and Techniques; Performance Effectiveness; Performance Evaluation; Strategic Planning; Nonprofit Organizations; Welfare; Business Strategy
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  • April 2002 (Revised October 2002)
  • Case

Andina Bottling Co.

By: V.G. Narayanan and Alberto Ballve
Andina Bottling develops an information system for monitoring the performance and operations of its various foreign and domestic subsidiaries. View Details
Keywords: Operations; Information Technology; Performance Evaluation; Decision Making; Business Subsidiaries; Measurement and Metrics; Business or Company Management; Distribution
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  • June 1989 (Revised May 1993)
  • Case

Fairfield Inn (A)

By: James L. Heskett
The Fairfield Inn, an economy hotel venture by the Marriott Corp., has developed a novel method for selecting and measuring the performance of its hotel personnel that fits the company's strategy. Because it faces the need to grow rapidly, questions have arisen as to... View Details
Keywords: Selection and Staffing; Innovation and Invention; Growth and Development Strategy; Franchise Ownership; Performance Evaluation; Corporate Strategy; Accommodations Industry
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