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  • 01 Jul 2002
  • Research & Ideas

What it Takes to Lead Through Turmoil

When electronic component distributor Arrow decided it had to be on the Internet, it gave the Arrow.com team terrific new offices, hired young newcomers, and essentially sent a message to mainstay Arrow employees that they were now... View Details
Keywords: by Sean Silverthorne
  • 2020
  • Working Paper

Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

By: Prithwiraj Choudhury, Wesley W. Koo and Xina Li
Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms.... View Details
Keywords: Crisis; Social Contributions; Work From Home (WFH); Cannot Work From Home (CWFH); Social Distancing; Online Communities; Coronavirus; COVID-19; Health Pandemics; Employees; Working Conditions; Internet and the Web; Crisis Management
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Choudhury, Prithwiraj, Wesley W. Koo, and Xina Li. "Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock." Harvard Business School Working Paper, No. 20-096, March 2020. (Revised April 2020.)
  • June 2003 (Revised August 2003)
  • Case

Pension Policy at The Boots Company PLC

By: Luis M. Viceira and Akiko M. Mitsui
In early 2000, the trustees of the pension scheme at Boots considered a proposal to move 100% of the pension assets into a bond portfolio, which would be passively managed. The Boots Co. PLC was a leading retailer of cosmetics and toiletries in the United Kingdom, and... View Details
Keywords: Performance Productivity; Employees; Asset Management; Capital Structure; Investment Portfolio; Consumer Products Industry; United Kingdom
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Viceira, Luis M., and Akiko M. Mitsui. "Pension Policy at The Boots Company PLC." Harvard Business School Case 203-105, June 2003. (Revised August 2003.)
  • November 2003 (Revised November 2004)
  • Case

Ottawa Devices, Inc. (B)

By: Henry B. Reiling and Harry Clegg Midgley IV
The Rollins family assembly was meeting to discuss and decide which one or combination from among an estate freeze, installment sale of stock, ESOP (employee stock ownership plan), leveraged capitalization, annual gifts of stock, one-time outright gift of stock, or... View Details
Keywords: Employee Stock Ownership Plan; Property; Mergers and Acquisitions; Decision Choices and Conditions; Stocks; Business Exit or Shutdown; Organizational Change and Adaptation; Family Business; Human Needs; Financial Strategy; Manufacturing Industry
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Reiling, Henry B., and Harry Clegg Midgley IV. "Ottawa Devices, Inc. (B)." Harvard Business School Case 204-102, November 2003. (Revised November 2004.)
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional services firm. We find that the main... View Details
Keywords: Dina Gerdeman
  • 26 Nov 2001
  • Research & Ideas

Manager or Mentor? Why You Must Be Both

feedback to the employee may be adequate but of limited value toward the employee's development Most people manage for performance's sake rather than for development, he added. Managers who manage for performance are more likely to be... View Details
Keywords: by Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

Switzerland-based company, there is a high degree of regional and international interactions which, by default, require employees at many different levels to have an understanding of different styles and ways of conducting business. My... View Details
Keywords: by Garry Emmons
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

the rich at the expense of the poor, and to the healthy at the expense of the sick. How would you like to reassure employees that your idea is in their best interests? A: Consumer-driven health care will improve health care quality by... View Details
Keywords: by Martha Lagace
  • 05 Sep 2012
  • First Look

First Look: September 5

scientists that may be due to a performance management system that leaves top performing employees slighted by the practice of uniform ratings. In an effort to retain top employees, the company institutes a forced distribution model of... View Details
Keywords: Sean Silverthorne
  • October 2011
  • Teaching Note

CNOOC: Building a World-class Energy Company (TN)

By: Joseph L. Bower
Teaching Note for 311-074. View Details
Keywords: Natural Environment; Employees; Markets; Alignment; Decisions; Leadership Development; Resource Allocation; Competition; Non-Renewable Energy; Energy Industry; China
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Bower, Joseph L. "CNOOC: Building a World-class Energy Company (TN)." Harvard Business School Teaching Note 312-063, October 2011.
  • 19 Sep 2018
  • Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever... View Details
Keywords: by Sean Silverthorne
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Meetings A study of 3 million people confirmed what many work-from-home employees already know: We're swamped, according to research by Raffaella Sadun, Jeffrey Polzer, and colleagues. The New Rules for Remote Work: Pandemic Edition... View Details
Keywords: by Dina Gerdeman
  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

vaunted quality system failed. CEO Toyoda should take personal responsibility by saying that he pushed too hard for growth and neglected quality. By admitting his errors, he gives every Toyota employee permission to acknowledge mistakes... View Details
Keywords: by William George; Auto
  • 25 Aug 2022
  • Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

a new study coauthored by Harvard Business School Professor Shai Bernstein. “Attracting high-quality talent is an important challenge for any young firm, and it’s critical to establishing reputation and growth.” “One of the key challenges for startups is convincing... View Details
Keywords: by Rachel Layne
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

ultimate measure of performance is total return to the investor. There is passing reference to the fact that, without new thinking, this philosophy can be tough on employees (and one might add communities). There is recognition that... View Details
Keywords: by James Heskett
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

leaders—there are plenty of fine people who can lead an organization. What these two did, as you point out, was create a culture around the mission of their organizations. Their employees live the mission in their work How do you teach... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

be second-order to these other traits." Specifically, Kerr and his research colleagues found that increased employment of young skilled immigrants impacts the employee makeup of firms in three main ways: 1. Hiring young skilled immigrants... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • March 2023
  • Case

Interior Collab

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
After venture capital-funded online interior design agency Homepolish collapsed, its former freelance designers met to discuss next steps. The bitter experience led some of them to create a workers’ collaborative called Interior Collab. The founding members needed to... View Details
Keywords: Business Exit or Shutdown; Business Model; Entrepreneurship; Human Capital; Growth and Development Strategy; Cooperative Ownership; Employee Ownership; Trust; Service Industry; Technology Industry; United States; New York (city, NY)
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Hyde, Lindsay N., Thomas R. Eisenmann, and Tom Quinn. "Interior Collab." Harvard Business School Case 823-006, March 2023.
  • 30 Jun 2009
  • Research Event

Business Summit: The Role of Business Leaders in Sustaining Market Capitalism

for entrepreneurial businesses to market products/services to low-income people, providing a new source of profits and benefitting society. Greater emphasis is needed on employees and the human systems within business. The public and... View Details
Keywords: Re: Multiple Faculty
  • 09 Aug 2016
  • First Look

August 9, 2016

observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by... View Details
Keywords: Sean Silverthorne
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