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  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. What’s Really Disrupting Business? It’s Not Technology Technology doesn't drive disruption—customers do. The... View Details
Keywords: by Sean Silverthorne
  • Profile

Aspa Lekka

"I started knowing nothing," she says. But she went above and beyond the call of duty, completing extra work to advance her skills. "I managed to build a number of models for digital marketing – it gave me deep knowledge of... View Details
Keywords: Consulting
  • 01 Jun 2017
  • News

In My Humble Opinion: Jen Wong (MBA 2004)

When Jen Wong (MBA 2004) joined Time Inc. as president of digital operations in 2016, the internet cheered. With stints at AOL and PopSugar, Wong was a respected veteran of the young digital media industry,... View Details
Keywords: April White
  • 05 May 2011
  • News

Blazing a Trail for Glenn Beck

August and reports about 3 million unique visitors a month. As president of The Blaze, Morgan will focus on establishing the site as a premier digital network serving the loyal audience Beck has built around his three-hour daily radio... View Details
Keywords: News, Library, Internet, and Other Services; Information
  • July 7, 2022
  • Other Article

Are Online Prices Higher Because of Pricing Algorithms?

By: Zach Y. Brown and Alexander J. MacKay
This article reviews recent work examining pricing strategies of major online retailers and the potential effects of pricing algorithms. We describe how pricing algorithms can lead to higher prices in a number of ways, even if some characteristics of these algorithms... View Details
Keywords: Pricing Algorithms; Online Marketplace; Digital Strategy; Internet and the Web; Retail Industry
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  • Article

The Store Is Dead—Long Live the Store

By: David R. Bell, Santiago Gallino and Antonio Moreno
In this article, we pursue two interconnected themes: the expansion of online-first retailers into offline stores that serve the purpose of “supercharging” customer value, and the transformation of the stores of offline-first retailers from... View Details
Keywords: Customer Experience; Inventory Control; Omnichannel Retailing; Online Marketing; Marketing Channels; Trends; Transformation; Digital Marketing; Retail Industry
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  • Student-Profile

Dafna Bearson

phenomena—and make meaningful predictions in rapidly changing global markets. In particular, Dafna gravitated toward questions related to the challenges new automation and digital technologies pose to job security and businesses.... View Details

    Harold V. Haverty

    Haverty achieved over 5 consecutive years of 25%+ return on equity ratios and double digit revenue growth. He is credited with diversifying Deluxe – expanding into electronic funds processing from off-line check printing. Haverty was... View Details
    Keywords: Finance
    • Web

    Railroads and the Transformation of Capitalism | Harvard Business School

    HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Railroads: The Transformation of Capitalism Introduction Exhibit Railroads: The Transformation of Capitalism Research... View Details
    • Web

    Harvard Business Review | Baker Library

    Harvard Business Review . To search Harvard Business Review (print and digital editions): Go to Business Source Complete . Click on Advanced Search. Copy & paste the following to the search: JN "Harvard Business Review" or JN "Harvard... View Details
    • 19 Aug 2024
    • News

    Quantum Leap

    only is he trying to make this breakthrough technology accessible, but he’s also competing against the likes of IBM and Google for market share. The story, “Quantum Leap” appears in our June issue and is written by contributor Alexander Gelfand. It is read here by Ted... View Details
    • Web

    Gabriel Handel | About

    Collection Advisory group, the HBS Information Security working group, and Joint Degree steering committees, among others. Recent areas of focus have included the Digital Transformation task force and View Details
    • 2010
    • Article

    Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics

    By: Feng Zhu and Michael Zhang
    This article examines how product and consumer characteristics moderate the influence of online consumer reviews on product sales using data from the video game industry. The findings indicate that online reviews are more influential for less popular games and games... View Details
    Keywords: Internet Marketing; Online Consumer Reviews; Word Of Mouth; Long Tail; Internet and the Web; Marketing Reference Programs; Digital Marketing; Video Game Industry
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    • 2009
    • Chapter

    Securing Online Advertising: Rustlers and Sheriffs in the New Wild West

    By: Benjamin Edelman

    Read the news of recent computer security guffaws, and it's striking how many problems stem from online advertising. Advertising is the bedrock of web sites that are provided without charge to end users, so advertising is everywhere. But advertising security gaps... View Details

    Keywords: Misleading and Fraudulent Advertising; Digital Marketing; Crime and Corruption; Ethics
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    • August 2004
    • Case

    Microsoft.NET (Abridged)

    By: Alan D. MacCormack and Kerry Herman
    Set in the summer of 2000, following the unveiling of Microsoft's .NET initiative to the public. Three of the key figures in .NET's development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges... View Details
    Keywords: Transformation; Leadership; Management Skills; Organizational Structure; Digital Platforms
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    • 2007
    • Working Paper

    Exclusivity and Control

    By: Andrei Hagiu and Robin S. Lee
    We analyze platform competition for content in the presence of strategic interactions between content distributors and content providers. We provide a model of bargaining and price competition within these industries, and show that whether or not a piece of content... View Details
    Keywords: Price; Revenue; Governance Controls; Digital Platforms; Competition
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    • 14 Jan 2021
    • News

    Better Than Cash

    (UNCDF). Digital payments increase savings, security, and transparency for both the payer and the recipient, and they can serve as the spark for larger societal change, Goodwin-Groen explains. “Digital financial inclusion can build a... View Details
    • 01 Mar 2015
    • News

    New Idea: State of the Art

    Photos courtesy of Cooper Hewitt, Smithsonian Design Museum On the subject of art’s relevance in the digital age, Scott Belsky (MBA 2008) has never been one to mince words. “Art institutions need to change the way we think about the... View Details
    Keywords: Francis Storrs; Adobe; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment; Computer Systems Design and Related Services; Professional Services
    • 01 Apr 1998
    • News

    Snapshot: Gary DiCamillo, Polaroid's CEO

    DiCamillo notes, will be transposing some of the company's formidable technological know-how to the newer segments of the market and offering digital products that fit the user-friendly Polaroid tradition. Two current examples are the... View Details
    Keywords: Nancy O. Perry
    • 2007
    • Working Paper

    Dynamics of Platform Competition: Exploring the Role of Installed Base, Platform Quality and Consumer Expectations

    By: Feng Zhu and Marco Iansiti
    This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or consumer expectations? Second, when does a monopoly emerge in a platform-based market? Finally, when is a platform-based market socially... View Details
    Keywords: Price; Network Effects; Digital Platforms; Monopoly; Quality; Competitive Advantage; Digital Platforms
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