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      • February 1998 (Revised April 1998)
      • Case

      Xerox Technology Ventures: January 1997

      By: Josh Lerner
      Supplements Xerox Technology Ventures: March 1995. View Details
      Keywords: Service Industry; Service Industry
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      Lerner, Josh. "Xerox Technology Ventures: January 1997." Harvard Business School Case 298-109, February 1998. (Revised April 1998.)
      • February 1998 (Revised August 2006)
      • Case

      House of Tata, 1995: The Next Generation (A)

      By: Tarun Khanna, Krishna G. Palepu and Danielle Melito Wu
      The Tata Group began the 1990s as a confederation of loosely coupled firms. This case considers the rise to prominence of the new CEO of Tata Group, Ratan Tata, and his attempts to strengthen the inter-relationships among the group companies at a time when critics... View Details
      Keywords: Business or Company Management; Business Conglomerates; Organizations; Corporate Strategy; Consolidation; Business Strategy; Alignment; Consumer Products Industry; Consumer Products Industry
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      Khanna, Tarun, Krishna G. Palepu, and Danielle Melito Wu. "House of Tata, 1995: The Next Generation (A)." Harvard Business School Case 798-037, February 1998. (Revised August 2006.)
      • February 1998 (Revised October 2001)
      • Case

      efficient market services: August 1993 (B-2), Comdisco Ventures

      By: Paul A. Gompers and Jeffrey A. Farrell
      Supplements the (A) case. View Details
      Keywords: Service Industry
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      Gompers, Paul A., and Jeffrey A. Farrell. "efficient market services: August 1993 (B-2), Comdisco Ventures." Harvard Business School Case 298-011, February 1998. (Revised October 2001.)
      • February 1998
      • Case

      Security Capital Group Incorporated

      By: Jay O. Light, William J. Poorvu and Elizabeth McLoughlin
      Keywords: Financial Services Industry
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      Light, Jay O., William J. Poorvu, and Elizabeth McLoughlin. "Security Capital Group Incorporated." Harvard Business School Case 898-175, February 1998.
      • February 1998 (Revised May 2007)
      • Case

      Airborne Express

      By: Jan W. Rivkin
      In the wake of a highly successful quarter, senior managers of Airborne Express, the third largest player in the express mail industry, review the firm's competitive position. Airborne has survived, and recently prospered, in an industry with significant economies of... View Details
      Keywords: Competition; Business Strategy; Partners and Partnerships; Global Strategy; Rank and Position; Service Industry
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      Rivkin, Jan W. "Airborne Express." Harvard Business School Case 798-070, February 1998. (Revised May 2007.)
      • 1998
      • Chapter

      Seeing through the Customer's Eyes with Computer Imaging

      By: G. Zaltman and L. J. Schuck
      Keywords: Information Technology; Perception; Customers; Computer Industry
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      Zaltman, G., and L. J. Schuck. "Seeing through the Customer's Eyes with Computer Imaging." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
      • 1998
      • Chapter

      The Converging Worlds of Telecommunications, Computing and Entertainment

      By: David J. Collis, Stephen P. Bradley and P. William Bane Jr.
      Keywords: Communication Technology; Information Technology; Entertainment; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry
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      Collis, David J., Stephen P. Bradley, and P. William Bane Jr. "The Converging Worlds of Telecommunications, Computing and Entertainment." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan, 31–62. Boston: Harvard Business School Press, 1998.
      • 1998
      • Chapter

      The Converging Worlds of Telecommunications, Computing, and Entertainment

      By: P. W. Bane, S. P. Bradley and D. J. Collins
      Keywords: Communication Technology; Information Technology; Entertainment; Trends; Transition; Telecommunications Industry; Telecommunications Industry; Telecommunications Industry
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      Bane, P. W., S. P. Bradley, and D. J. Collins. "The Converging Worlds of Telecommunications, Computing, and Entertainment." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
      • January 1998 (Revised February 1998)
      • Case

      Timberjack Parts: Packaged Software Selection Project

      By: F. Warren McFarlan, Mark Keil and Darryl S. Romanow
      This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide software solutions is growing. Focuses on the selection of packaged software to serve multiple sites... View Details
      Keywords: Applications and Software; Information Technology; Analytics and Data Science; Multinational Firms and Management; Operations; Management Practices and Processes; Computer Industry; Computer Industry
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      McFarlan, F. Warren, Mark Keil, and Darryl S. Romanow. "Timberjack Parts: Packaged Software Selection Project." Harvard Business School Case 398-085, January 1998. (Revised February 1998.)
      • January 1998 (Revised April 2001)
      • Case

      Acer America: Development of the Aspire

      By: Christopher A. Bartlett and Anthony St. George
      Follows the development, national launch, and global rollout of the Aspire, Acer's first new product developed outside of Taiwan. Implementing a very promising new PC concept proves challenging to Mike Culver and his U.S. team, who are plagued by coordination problems... View Details
      Keywords: Global Strategy; Globalized Firms and Management; Organizational Design; Supply Chain; Problems and Challenges; Relationships; Business Subsidiaries; Product Launch; Computer Industry; United States; Taiwan
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      Bartlett, Christopher A., and Anthony St. George. "Acer America: Development of the Aspire." Harvard Business School Case 399-011, January 1998. (Revised April 2001.)
      • January 1998
      • Case

      From Wall Street to Main Street: Morgan Stanley, Dean Witter, Discover & Co.

      By: James K. Sebenius and David T. Kotchen
      Designed as a follow-up to Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A). View Details
      Keywords: Negotiation; Valuation; Investment Banking; Mergers and Acquisitions; Banking Industry; Banking Industry
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      Sebenius, James K., and David T. Kotchen. "From Wall Street to Main Street: Morgan Stanley, Dean Witter, Discover & Co." Harvard Business School Case 898-143, January 1998.
      • January 1998 (Revised November 2003)
      • Case

      Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A)

      By: James K. Sebenius and David T. Kotchen
      Describes secretive negotiations that took place between the top executives of Morgan Stanley and S.G. Warburg in the fall of 1994, when the two firms were contemplating a merger that would create one of the world's most powerful investment banks. By December, in order... View Details
      Keywords: Negotiation; Investment Banking; Mergers and Acquisitions; Consolidation; Banking Industry; Banking Industry
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      Sebenius, James K., and David T. Kotchen. "Morgan Stanley and S.G. Warburg: Investment Bank of the Future (A)." Harvard Business School Case 898-140, January 1998. (Revised November 2003.)
      • January 1998
      • Case

      Morgan Stanley and S.G. Warburg: Investment Bank of the Future (B)

      By: James K. Sebenius and David T. Kotchen
      Supplements the (A) case. View Details
      Keywords: Negotiation; Valuation; Investment Banking; Mergers and Acquisitions; Consolidation; Banking Industry; Banking Industry
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      Sebenius, James K., and David T. Kotchen. "Morgan Stanley and S.G. Warburg: Investment Bank of the Future (B)." Harvard Business School Case 898-141, January 1998.
      • January 1998 (Revised September 2001)
      • Background Note

      A Note on Angel Financing

      By: Paul A. Gompers
      Discusses the economics of the private equity market and recent efforts by the U.S. Small Business Administration to promote greater angel financing. View Details
      Keywords: Financial Markets; Government and Politics; Financing and Loans; Financial Services Industry; United States
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      Gompers, Paul A. "A Note on Angel Financing." Harvard Business School Background Note 298-083, January 1998. (Revised September 2001.)
      • December 1997 (Revised May 1998)
      • Case

      CUC and HFS: Corporate Identity for a "Merger of Equals"

      By: Stephen A. Greyser and Robert J. Crawford
      In the wake of a major $20 billion market capitalization "merger of equals," two large consumer service firms must determine a new name for the new entity. Neither CUC nor HFS is well known among consumers. The CUC Services (e.g., shopping, travel, credit card... View Details
      Keywords: Mergers and Acquisitions; Capital; Brands and Branding; Identity; Customization and Personalization; Value; Service Industry
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      Greyser, Stephen A., and Robert J. Crawford. CUC and HFS: Corporate Identity for a "Merger of Equals". Harvard Business School Case 598-028, December 1997. (Revised May 1998.)
      • December 1997 (Revised February 1998)
      • Case

      Black Sun Interactive, Inc. (B)

      By: Dorothy A. Leonard and Sylvia Sensiper
      Keywords: Web Services Industry
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      Leonard, Dorothy A., and Sylvia Sensiper. "Black Sun Interactive, Inc. (B)." Harvard Business School Case 698-043, December 1997. (Revised February 1998.)
      • November 1997 (Revised December 2000)
      • Case

      Corn Products International, Inc.

      By: Ray A. Goldberg and Tom Clay
      A firm that started in corn processing and moved up the value-added food chain decides to spin-off the original commodity part of the business. How does the new spin-off survive and how does it develop a strategy? Firms in the food system are separating out their... View Details
      Keywords: Transformation; Growth and Development Strategy; Brands and Branding; Marketing Strategy; Product Development; Service Delivery; Vertical Integration; Food and Beverage Industry
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      Goldberg, Ray A., and Tom Clay. "Corn Products International, Inc." Harvard Business School Case 598-051, November 1997. (Revised December 2000.)
      • November 1997 (Revised December 1999)
      • Case

      Cinemex

      By: James L. Heskett
      The founders of Cinemex, the largest capitalized venture start-up in Mexican history, are debating several issues concerning the operations of their new chain of motion picture theatres in Mexico City. The first concerns whether some seats should be left unsold to... View Details
      Keywords: Business Startups; Service Operations; Debates; Venture Capital; Customer Satisfaction; Advertising; Investment; Theater Entertainment; Entertainment and Recreation Industry; Mexico City
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      Heskett, James L. "Cinemex." Harvard Business School Case 898-108, November 1997. (Revised December 1999.)
      • November 1997
      • Case

      Microsoft Goes Online: MSN 1996

      By: David B. Yoffie
      Explores Microsoft's decision to enter the online services industry in the light of its competition and the growing importance of the Internet. Significant issues include the cost and availability of content, telecomm/Internet access costs, competition with the World... View Details
      Keywords: Cost Management; Growth and Development; Market Entry and Exit; Strategy; Competitive Advantage; Web; Information Technology Industry
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      Yoffie, David B. "Microsoft Goes Online: MSN 1996." Harvard Business School Case 798-019, November 1997.
      • November 1997 (Revised May 2002)
      • Case

      MicroAge, Inc.: Orchestrating the Information Technology Value Chain

      By: Lynda M. Applegate and Kirk A. Goldman
      MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details
      Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona
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      Applegate, Lynda M., and Kirk A. Goldman. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain." Harvard Business School Case 398-068, November 1997. (Revised May 2002.)
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