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  • All HBS Web  (9,666)
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  • All HBS Web  (9,666)
    • People  (41)
    • News  (3,271)
    • Research  (4,130)
    • Events  (42)
    • Multimedia  (164)
  • Faculty Publications  (2,902)
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  • 2008
  • Working Paper

The Artful Dodger: Answering the Wrong Question the Right Way

By: Todd Rogers and Michael I. Norton
What happens when people try to "dodge" a question they would rather not answer by answering a different question? In four online studies using paid participants, we show that listeners can fail to detect dodges when speakers answer similar—but objectively... View Details
Keywords: Communication Strategy; Interpersonal Communication; Judgments; Perception
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Rogers, Todd, and Michael I. Norton. "The Artful Dodger: Answering the Wrong Question the Right Way." Harvard Business School Working Paper, No. 09-048, September 2008. (Revised September 2010.)
  • Profile

Adriana Garcia Ceja

an experience where community means more than just taking classes and getting a diploma.” Putting her values into action, Adriana ran for and became president of Section D. “Running was in a way crazy; I had to push myself to be a leader... View Details
  • 12 Oct 2021
  • Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

the University of Melbourne. Put another way: the more evenly matched teams are on the field, the less certain the final game score, and the bigger fan interest. Professional sports leagues around the world, major revenue generators for team View Details
Keywords: by Rachel Layne; Sports
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Dec 2023
  • News

Thinking Ahead

in our memory in a way that numbers, which are more abstract, do not. As a behavioral economist with a focus on how information is communicated via natural language and how ideas become contagious, Assistant Professor Thomas Graeber has... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 2021
  • Article

Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care

By: Tuna Cem Hayirli, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody and Michaela J. Kerrissey
Background: Newly intensified use of personal protective equipment (PPE) in emergency departments presents teamwork challenges affecting the quality and safety of care at the frontlines.
Objective: We conducted a qualitative study to categorize and... View Details
Keywords: COVID-19; Teamwork; Emergency Service; Hospital; Quality Of Health Care; Health Pandemics; Health Care and Treatment; Quality; Groups and Teams; Communication
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Hayirli, Tuna Cem, Nicholas Stark, Aditi Bhanja, James Hardy, Christopher Peabody, and Michaela J. Kerrissey. "Masked and Distanced: A Qualitative Study of How Personal Protective Equipment and Distancing Affect Teamwork in Emergency Care." International Journal for Quality in Health Care 33, no. 2 (2021): mzab069.
  • 2015
  • Chapter

Consuming Brands

By: Jill Avery and Anat Keinan
Traditional definitions of branding often underestimate the value a brand has for infusing a choice situation with meaning. This chapter explores how people consume brands and presents three perspectives on the meaning of brands that have diverse theoretical roots in... View Details
Keywords: Brand Building; Brand Management; Marketing; Brands and Branding
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Avery, Jill, and Anat Keinan. "Consuming Brands." Chap. 8 in The Cambridge Handbook of Consumer Psychology, edited by Michael I. Norton, Derek D. Rucker, and Cait Lamberton. New York: Cambridge University Press, 2015.
  • Web

Accounting & Management Curriculum - Faculty & Research

Accounting & Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Financial Reporting and Control (FRC) Recognizing that accounting is the primary channel for View Details
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether teams are dispersed or together, a new study from Harvard... View Details
Keywords: by Kristen Senz

    Angela Q. Crispi

    Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to research, and the... View Details

    • 07 Nov 2023
    • Blog Post

    Get to Know the HBS Armed Forces Alumni Association

    club retreat in the fall. In November, we sponsor and host the Harvard University Veteran’s Day ceremony. In addition, we hold semi-annual admissions outreach and mock-case events moderated by an HBS professor who is a military veteran. Additionally, we sponsor a... View Details
    • Web

    Klarman Hall | About

    basis of health and disease, supporting the Jewish community and Israel, expanding access to services and enrichment opportunities in Greater Boston, and ensuring a healthy democracy. In view of the transformative influence HBS has had on... View Details
    • 16 Apr 2024
    • News

    Netflix Enters Its Dan Lin (MBA 1999) Era

    at Netflix, one I’m excited to take to the next level as we continue growing this creative community to make Netflix the #1 home for filmmakers,” Lin wrote. READ MORE View Details
    • 29 Jul 2008
    • First Look

    First Look: July 29, 2008

    agglomerating (e.g., universities, government). Download the paper: http://www.hbs.edu/research/pdf/09-003.pdf Communication (and Coordination?) in a Modern, Complex Organization Authors:Adam M. Kleinbaum, Toby E. Stuart, and Michael L.... View Details
    Keywords: Martha Lagace
    • 2022
    • Article

    Diffusing Management Practices within the Firm: The Role of Information Provision

    By: Michael J. Lenox and Michael W. Toffel
    Why are some firms more successful in adopting profitable environmental management practices than others? A key role of corporate managers is to encourage subsidiaries to adopt innovative practices. We examine the conditions under which corporate managers use... View Details
    Keywords: Environmental Strategy; Information Provision; Environmental Management; Knowledge Dissemination
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    Lenox, Michael J., and Michael W. Toffel. "Diffusing Management Practices within the Firm: The Role of Information Provision." Art. 5911. Special Issue on Competitive Sustainability: The Intersection of Sustainability and Business Success. Sustainability 14, no. 10 (2022).
    • 2022
    • Chapter

    When Fifth Columns Fall: Religious Groups and Loyalty-Signaling in Erdoğan's Turkey

    By: Kristin Fabbe and Efe Murat Balıkçıoğlu
    This chapter investigates the role that fifth-column claims play in authoritarian politics. Specifically, it examines how fifth-column claims against the Gülen Movement have transformed the relationship between the Turkish state and both official (state-sanctioned)... View Details
    Keywords: Fifth Columns; Gülen Movement; Political Islam; Government and Politics; Religion; Turkey
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    Fabbe, Kristin, and Efe Murat Balıkçıoğlu. "When Fifth Columns Fall: Religious Groups and Loyalty-Signaling in Erdoğan's Turkey." Chap. 10 in Enemies Within: The Global Politics of Fifth Columns, edited by Harris Mylonas and Scott Radnitz, 248–270. New York: Oxford University Press, 2022.
    • May 2021
    • Case

    The SMA Foundation: Steering Therapeutic Research and Development in a Rare Disease

    By: Amitabh Chandra, Spencer Lee-Rey and Caroline Marra
    This case explores incentives for rare disease drug development by chronicling the role of the Spinal Muscular Atrophy (SMA) Foundation in forming strategic partnerships with the scientific research community and pharmaceutical developers to transform the trajectory... View Details
    Keywords: Innovation and Invention; Strategy; Business or Company Management; Society; Health; Public Administration Industry; Health Industry; United States
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    Chandra, Amitabh, Spencer Lee-Rey, and Caroline Marra. "The SMA Foundation: Steering Therapeutic Research and Development in a Rare Disease." Harvard Business School Case 621-112, May 2021.
    • 2016
    • Working Paper

    Refugee Resettlement

    By: David Delacretaz, Scott Duke Kominers and Alexander Teytelboym
    Over 100,000 refugees are permanently resettled from refugee camps to hosting countries every year. Nevertheless, refugee resettlement processes in most countries are ad hoc, accounting for neither the priorities of hosting communities nor the preferences of refugees... View Details
    Keywords: Refugees; Marketplace Matching; Mathematical Methods
    Citation
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    Delacretaz, David, Scott Duke Kominers, and Alexander Teytelboym. "Refugee Resettlement." Working Paper, November 2016.
    • Article

    Well Said: Why Articulating Your Strategy Can Set You Apart

    By: Frank V. Cespedes
    Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO have doubled in the past 30 years, mostly an increase in functional specialists, not general managers responsible for cross-functional integration. Three decades... View Details
    Keywords: Strategy; Sales
    Citation
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    Cespedes, Frank V. "Well Said: Why Articulating Your Strategy Can Set You Apart." AFP Exchange (Association for Finance Professionals) 35, no. 2 (March 2015): 49–51.
    • May 1990 (Revised September 1994)
    • Background Note

    Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information

    By: Krishna G. Palepu
    Provides a framework that helps explain these real-world observations about accounting and financial statement analysis. When managers have superior information on firms' strategies, and when investors suspect that managers have incentives not to fully disclose this... View Details
    Keywords: Financial Reporting; Strategy; Knowledge Management
    Citation
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    Palepu, Krishna G. "Note on Financial Reporting Strategy and Analysis When Managers Have Proprietary Information." Harvard Business School Background Note 190-188, May 1990. (Revised September 1994.)
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