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  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

investment banking, law, and management consulting firms — are unique in that they have no products, manufacturing plants, or distribution systems. Their financial success depends entirely upon the capability and performance of their... View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • April 2008
  • Case

Chunghwa Telecom Co., Ltd. (A)

By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details
Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan
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  • 19 Nov 2021
  • Blog Post

Alumni Spotlight: Career Advice from Alums Working in Climate

graduates, to address climate change?” Ratnika Prasad (MBA 2020), Associate Director at The Nature Conservancy "There has been a seismic shift in the last few years, whereby concern about the climate and sustainability has finally begun to take a rightful seat as a... View Details
  • 21 Oct 2014
  • First Look

First Look: October 21

analyzing the relevant processes. Part 2 discusses strategic choices, what research tells us about selling effectiveness, and how to translate a strategy into customer-selection and sales-call criteria. Part 3 focuses on core sales View Details
Keywords: Sean Silverthorne
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

(on Technology & Innovation and Management Research Methodology), the 14-volume encyclopedia now offers users a fully searchable online resource linked to the wider literature and to an associated... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

the Quartermaster General, earning the rank of captain. World War II had a significant impact on Christensen's career. The organizational challenges of warfare on a global scale encouraged the use of strategic thinking to accomplish View Details
Keywords: by Deborah Blagg; Education
  • August 2011 (Revised July 2014)
  • Case

Earl Martin Phalen: Ready to ROAR?

By: Noam T. Wasserman, Julia Taylor and Yael Braid
Earl Martin Phalen is in the midst of starting his second non-profit organization, Summer Advantage, by implementing the lessons he learned from BELL, the non-profit he had founded and run for the prior 15 years. His aspirations for Summer Advantage were to make it... View Details
Keywords: Corporate Governance; Nonprofit Organizations; Corporate Entrepreneurship; Selection and Staffing; Leadership Development; Financial Management
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  • May 2003 (Revised November 2005)
  • Case

Marks & Spencer: The Phoenix Rises

By: Joseph L. Bower
The great U.K. retailer fell on hard times in 1998. In 2001, a new CEO was recruited who appears to have succeeded in turning around this world-renown company. This case examines the steps he took (strategic, structural, and recruiting key people) and highlights a... View Details
Keywords: Global Strategy; Recruitment; Leadership Development; Crisis Management; Supply and Industry; Business Strategy; Competitive Strategy; Segmentation; Retail Industry
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  • March 1993 (Revised September 1993)
  • Case

Praxair: Creating a Board (A)

By: Jay W. Lorsch
Discusses the process a CEO/chairman goes through in creating a new board. Specifically, follows a CEO's decision-making process in selecting board members. Also includes decisions about the selection process for board members and the structure and process of board... View Details
Keywords: Governing and Advisory Boards; Decision Making; Corporate Governance; Conferences; Business or Company Management; Selection and Staffing
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  • February 1999 (Revised June 2000)
  • Case

Cimetrics Technology (A-1)

By: Lynn S. Paine and Jose Royo
Jim Lee, president of Cimetrics (a young, fast growing, software start-up) is reevaluating his small company's geographically dispersed product development model. To take advantage of talented low-cost labor in Russia, the company has relied on two software engineering... View Details
Keywords: Business Model; Applications and Software; Business or Company Management; Corporate Entrepreneurship; Human Resources; Cross-Cultural and Cross-Border Issues; Labor and Management Relations; Product Development; Performance Evaluation; Information Technology Industry; Russia; Canada; United States
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  • 23 Feb 2010
  • First Look

First Look: Feb. 23

knowledge of a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new architecture that isolates the bottlenecks in modules. An... View Details
Keywords: Martha Lagace
  • 01 Dec 2016
  • News

Takeaways

organization’s collective wisdom in the process.” —Catherine J. Turco (MBA 2003), The Conversational Firm “Work through gray-area problems as a manager, using the best advice and information, and then resolve these problems as a human... View Details
  • 13 Aug 2021
  • Blog Post

Exploring Racial Justice with the Scaling Minority Businesses Course

a general management skillset that transcended sectors – private, non-profit, and public. Our most urgent social issues require a multi-faceted approach that spans these sectors because those with the financial and other View Details
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

So even though most companies spent the last decade reinventing their core business processes — such as how they do purchasing or manage inventory and order processing — they did so with the aim of greater efficiency. Most of them have... View Details
Keywords: by Staff
  • April 1991 (Revised November 1997)
  • Case

Levi Strauss & Co. and the AIDS Crisis

By: Richard S. Tedlow
Keywords: Health Disorders; Employee Relationship Management; Corporate Social Responsibility and Impact; Apparel and Accessories Industry
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  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

to influence boards, they need to be more strategic in getting this information to directors. In cases where shareholders vote against management proposals, efforts should be made to convey those specific... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 29 Jan 2019
  • Blog Post

Being a Mom and a Founder at HBS

focus on while pursuing my MBA. I now know from personal experience how similar being a mother and an entrepreneur can be.    It Takes a Village – Resources for Moms at HBS  Managing a household with kids,... View Details
  • 17 Dec 2013
  • First Look

First Look: December 17

expropriated American investments, but in almost every case the U.S. government's employment of economic sanctions or covert action obtained market value or more in compensation-despite the growing strategic risks. The advent of... View Details
Keywords: Carmen Nobel
  • March 2008
  • Case

Patel Food and Chemicals Private Limited (A)

By: Felda Hardymon and Ann Leamon
Alok Patel, the founder and chairman of a Gujarat-based, privately held edible oils processor, must decide whether to hire a CFO candidate. Previously, his company's book-keeping has been done by an uncle, who has mentioned that he may retire soon. Patel could hire his... View Details
Keywords: Selection and Staffing; Family Business; Managerial Roles; Emerging Markets; Diversity; Finance; Food and Beverage Industry; Gujarat
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