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Publications

Publications

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  • All HBS Web  (7,219)
    • People  (45)
    • News  (2,503)
    • Research  (2,967)
    • Events  (23)
    • Multimedia  (29)
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Show Results For

  • All HBS Web  (7,219)
    • People  (45)
    • News  (2,503)
    • Research  (2,967)
    • Events  (23)
    • Multimedia  (29)
  • Faculty Publications  (717)
← Page 130 of 7,219 Results →
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

in Africa. “Why? Because they’re getting returns,” she says. “We’ve shown that you can merge impact work with investing without sacrificing returns. But you can’t just arrive and set up. Africa is 54 separate and distinct countries. You... View Details
Keywords: Margie Kelley
  • Web

Career Support - Business & Environment

sessions throughout the semester for an opportunity to gain insight from alumni working at the intersection of business and environment through a series of short 1:1 conversations using the Meetaway... View Details
  • 01 Dec 2016
  • News

In My Humble Opinion: Chip Brewer (MBA 1991)

(photo by Christina Gandolfo) Perhaps not surprisingly, Oliver “Chip” Brewer III (MBA 1991) found his first job in golf while playing the game with a friend who happened to know the founder of Adams Golf. At the time, Brewer was working... View Details
Keywords: Julia Hanna
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

The latest corporate governance crisis is buried in the details of executive compensation contracts. Don't like the timing of the stock option grant you got or the strike price of the contract? No worries! It turns out that this is... View Details
Keywords: by Mihir Desai & Joshua Margolis
  • 27 Feb 2017
  • Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

makes it valuable to firms during both positive and negative economic cycles. Very few strategic constructs can work in both good times and bad. “Considering that the company had already secured some... View Details
Keywords: by Sean Silverthorne
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

decided to fire Easterbrook without cause and allow him to keep $105 million in stock and options. Easterbrook fulfilled his promise, saying publicly that he “acknowledges his error in judgment” and that he was “deeply grateful” for his View Details
Keywords: by James Heskett
  • Portrait Project

Shivangi Goel

I donned a yellow hazmat suit, gloves, boots, face shield and N95 and walked into a locked-in COVID-19 facility that was created in the Boston Convention Center. I was terrified. There was so much uncertainty, with chaos, confusion and sadness in the air at the... View Details
  • 19 Aug 2021
  • Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

industries agile enough to meet their professional and personal needs. Employees also have greater agency to demand the working conditions they want. In the past, employers have had the upper hand during View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • Research Summary

Capitalism as a System of Governance

My research interest is in further exploration of the analytic utility of an original conception of capitalism as an indirect, three level system of governance for the economic relationships within political entities, and mostly within nation states. This three level... View Details
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

much thinking on the importance of regions and the policies that should be designed towards them. But there is comparatively little work on what regional governments’ role should be in implementing these policies relative to that of other... View Details
Keywords: Sean Silverthorne
  • 12 May 2020
  • Blog Post

Leaving a Career in Tech for Venture Capital and Entrepreneurship

thinking about the next step of my career. I’d learned a lot at Google while working on some of the biggest mobile apps and products in the world, getting exposure to thinking strategically, managing teams and having impact. However, I... View Details
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

productivity in a short amount of time,” the researchers write in their recent working paper Virtual Watercoolers: A Field Experiment on Virtual Synchronous Interactions and Performance of Organizational... View Details
Keywords: by Lane Lambert
  • 18 Jan 2023
  • Blog Post

Career Planning and Development: Interview with Career Coach Wendi Zhang (MBA/MPP 2013)

is unique to each individual. Coaches help students and alumni assess what is needed to move forward, work with them to address specific obstacles, and direct them to other helpful resources. Who should opt for career coaching? Everyone... View Details
  • 30 Mar 2023
  • Blog Post

Breaking Barriers and Building Community: Get to Know the HBS Women’s Student Association (WSA)

work tirelessly to make sure that HBS women are supported in their professional endeavors. The WSA has become known for their “final review sessions,” where RC (first-year) women take the stage in Klarman Hall and present the content... View Details
  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

stress, especially at schools that attract highly driven, highly competitive students. "We've known for a long time that chronically elevated levels of physiologic stress and psychological distress lead to the development of a wide... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2009
  • News

One Man Crime Wave

young woman about to make a splash is, of course, beautiful, very much alive, and inconvenienced by the cement block wired to her leg). By the time he died in 1986, MacDonald had published nearly 500 short... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 13 Jan 2015
  • First Look

First Look: January 13

highlight the traits of cities (e.g., size, industrial diversity) that theoretical and empirical work link to innovation, and we discuss factors that help sustain these features (e.g., the localization of entrepreneurial finance).... View Details
Keywords: Sean Silverthorne
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

marketing communications at the company's North America Group, at the time of the launch. "We're positioning Coke Zero as a defender and celebrator of guy enjoyment." The strategy clicked with male soda drinkers. While men had... View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
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