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  • 10 Mar 2015
  • First Look

First Look: March 10

with data about the relative importance of courses and (2) to provide faculty with information about how to improve the curriculum and best advise students. The most salient result is that students were... View Details
Keywords: Carmen Nobel
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

consistently factored into service design. Going Digital: Implications for Firm Value and PerformanceThis study of the economic performance of nontech firms adopting new digital View Details
Keywords: by Sean Silverthorne
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

bring data and experiments into their organizations." However, the use of experiments remains spotty, with even data-driven companies still figuring out how to make the most of them. After observing several View Details
Keywords: by Danielle Kost
  • November 2001 (Revised August 2005)
  • Case

BigEast Bank (A): Credit Card Approval

By: Frances X. Frei and Dennis Campbell
BigEast is considering adopting a relationship-centric view in its credit card approval process. This would shift the bank's current practice of analyzing applications based on the merits of a single product to one where the customer's existing relationship is... View Details
Keywords: Customers; Forecasting and Prediction; Banks and Banking; Analytics and Data Science; Managerial Roles; Relationships; Adoption; Banking Industry
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  • March 2020
  • Supplement

People Analytics at Teach For America (B)

By: Jeffrey T. Polzer and Julia Kelley
This is a supplement to the People Analytics at Teach For America (A) case. In this supplement, situated one year after the A case, Managing Director Michael Metzger must decide how to apply his team's predictive models generated from the previous year’s data. View Details
Keywords: Analytics; Human Resource Management; Data; Workforce; Hiring; Talent Management; Forecasting; Predictive Analytics; Organizational Behavior; Recruiting; Analytics and Data Science; Forecasting and Prediction; Recruitment; Selection and Staffing; Talent and Talent Management
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  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

while creating new jobs more or less commensurate with the skills of the displaced workers. But things have changed since the technology is now able to think as well as perform tasks It is not easy to convert today's manual laborers to... View Details
Keywords: by James Heskett
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

styles differ. It is a common fallacy that there is only one style that leads to leadership success." Pradip Shroff added: "The simple fact is that leadership is an art and science of blending... View Details
Keywords: by James Heskett
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

Amabile spearheaded a study of more than 200 knowledge workers over a three-year period, asking them to keep journal entries of their successes and frustrations at work. What she found was unexpected: It... View Details
Keywords: by Michael Blanding
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

The more fundamental question that firms and policy makers need to be thinking about is just what type of good is software?—Siobhán O'Mahony Similar issues surface in the biotechnology world, where university View Details
Keywords: by Mallory Stark
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

we've increasingly observed another phenomenon: ideas flowing back to the U.S. Take wireless technology in Europe, for example, where the standards are more uniform and advanced than they are here. I'm now... View Details
Keywords: by Staff
  • 30 Mar 2020
  • Research & Ideas

Readers Ask: I Need Tips for Working at Home

Shifting to remote work raises many questions for managers and employees, especially when it happens quickly as a result of a crisis. Prithwiraj “Raj” Choudhury, the Lumry Family Associate Professor of Business Administration in the View Details
Keywords: by Kristen Senz
  • 2011
  • Working Paper

Sustainable Fleet Operations: The Collaborative Adoption of Electric Vehicles

By: Vanessa Chocteau, David F. Drake, Paul R. Kleindorfer, Renato J. Orsato and Alain Roset
Keywords: Fleet Management; Carbon Regulation; Sustainable Operations; Collaboration; Environmental Sustainability; Transportation; Cooperation; Energy Sources; Green Technology Industry; Green Technology Industry; Green Technology Industry; Green Technology Industry; France
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  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

(five-year) performance is roughly as impressive as the prior (five-year) overperformance." Extending their study to Australia, Canada, France, Germany, Italy, Japan, New Zealand, and the U.K., the... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • October 2019 (Revised December 2019)
  • Supplement

Extend Fertility: Conceiving the Market for Egg Preservation (B)

By: Debora L. Spar and Olivia Hull
Keywords: Strategy; Information Technology; Business Startups; Entrepreneurship; Innovation Strategy; Technological Innovation; Commercialization; Science-Based Business; Marketing Strategy; Business Plan; Product Marketing; Product Launch; Product Positioning; Mission and Purpose; Personal Development and Career; Social Issues; Integration; Health; Health Industry
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  • 10 Apr 2013
  • Research & Ideas

Learning Curve: Making the Most of Outsourcing

paper. The Research The researchers studied data from OutsourceCo (a pseudonym), a major provider of outsourced teleradiology services in the United States, with more than 1,400 client sites, mainly hospitals View Details
Keywords: by Paul Guttry; Health
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

one with fewer answers? Those were the questions implied by this month's column. The predominance of responses suggested that the answers to the questions are "yes, yes, and maybe." Adam Hartung commented that "As View Details
Keywords: by James Heskett
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

For Harvard Business School faculty, summer marks the perfect time to catch up on reading for work and pleasure. We asked six faculty what they're looking forward to digging into over the next few months. Jeff Bussgang wo of my books... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

University. In the United States, the immigration of skilled workers is particularly prevalent among firms in the technology fields. In 2008, immigrants represented 16 percent of the US workforce with a bachelor's education, View Details
Keywords: by Dina Gerdeman; Computer; Financial Services

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