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  • All HBS Web  (4,677)
    • People  (13)
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    • Multimedia  (7)
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  • July 2001 (Revised February 2002)
  • Case

Enspire Learning

An MBA student founds an e-education business and must decide which customers to target and which products/services to produce. View Details
Keywords: Customer Relationship Management; Internet and the Web; Service Delivery; Education; Business Startups; Planning; Web Services Industry; Web Services Industry
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Hallowell, Roger H., Frank J Andrasco, Hans ten Cate, and Bjorn Billhardt. "Enspire Learning." Harvard Business School Case 802-001, July 2001. (Revised February 2002.)
  • 27 Jan 2014
  • Blog Post

Opportunity Abounds

the US, with our global partners on a pressing business issue. The project concludes with a 10-day trip to work in the FIELD with our partners, formally ending with a business recommendation from the HBS team. I traveled to New Delhi to work with a start-up in the... View Details
Keywords: Technology
  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

authoritative source for what functions a computer can handle and what services it can offer to users. The operating system and instruction set architecture are critical for leaders to know because they help... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 13 Apr 2010
  • First Look

First Look: April 13

Publication:Manufacturing and Service Operations Management (forthcoming) Abstract We empirically document factors that influence how local operating managers use discretion to... View Details
Keywords: Martha Lagace
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

more than other bakeries. People work for people, not companies. About two-thirds of our cafés are operated by franchisees. We have the pleasure of doing business with some of the most experienced and committed food View Details
Keywords: Susan Young; Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Dec 2018
  • News

Ready, Set, Launch

learning-bydoing approach to build skills required to succeed as an early stage entrepreneur. Topics include problem and solution finding, business model design and validation, marketing and sales, and seed finance. “Lean start-ups don’t try to View Details
  • 27 Mar 2012
  • News

One School at a Time

back on a test.” Frock was working as a high-level executive at Corning when she decided to scale back her involvement to spend more time at home with her children, then 7 and 8 years old. After becoming more involved in the local public... View Details
Keywords: Educational Services; Educational Services
  • Web

Independent Projects | Social Enterprise | Harvard Business School

internal strategy group to determine the appropriate efficient scale for country offices. Explored interactive media approaches for an organization focused on expanding access to financial services for... View Details
  • Web

Benefits | Information Technology

Benefits The benefits of being live Just about everyone is familiar with online video conferencing services like Zoom, Teams, or any of the countless options available online. So why create a program using HBS Live Online Classrooms?... View Details
  • 15 Dec 2008
  • Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

systems and capabilities that are needed for going to and operating at scale that would take the social icon years to build. So structured correctly, an acquisition strategy can effectively marry the brand... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage
  • September 2005 (Revised January 2006)
  • Case

Yum! Brands, Inc: A Corporate Do-Over

By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman
Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company... View Details
Keywords: Product; Brands and Branding; Service Operations; Expansion; Trade; Leadership Development; Business or Company Management; Food and Beverage Industry; Retail Industry
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Frei, Frances X., Amy C. Edmondson, James Weber, and Eliot Sherman. "Yum! Brands, Inc: A Corporate Do-Over." Harvard Business School Case 606-041, September 2005. (Revised January 2006.)
  • March 2017 (Revised March 2022)
  • Case

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira and Karim R. Lakhani
Kate Wilson, retail analytics manager at Flashion, a fashion flash-sale site, is tasked with developing analytics to optimize pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can... View Details
Keywords: Analytics; Pricing; Data; Service Operations; Forecasting and Prediction; Internet and the Web; Technology Adoption; Mathematical Methods; Decision Making; E-commerce; Retail Industry; Fashion Industry; United States
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Ferreira, Kris, and Karim R. Lakhani. "Flashion: Art vs. Science in Fashion Retailing." Harvard Business School Case 617-059, March 2017. (Revised March 2022.)
  • July 1991 (Revised September 1995)
  • Case

Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances

By: Lynda M. Applegate
In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details
Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry
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Applegate, Lynda M. "Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances." Harvard Business School Case 192-030, July 1991. (Revised September 1995.)
  • 01 Sep 2011
  • News

Alumni Book Briefs

Raising Eyebrows: A Failed Entrepreneur Finally Gets It Right by Dal LaMagna (MBA ’70) (Wiley) When LaMagna graduated from HBS, his entrepreneurial activities — including operating discos in drive-in theaters and working with the 1960s... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
  • Web

An Educated Investment | Social Enterprise | Harvard Business School

Executive Education course Strategic Perspectives in Nonprofit Management (SPNM) because, “To lead such significant scale and growth, I needed leadership training and support to reduce operational complexity... View Details
  • September 2017
  • Teaching Note

Dick's Sporting Goods

By: Jose B. Alvarez and Matthew G. Preble
This is the teaching note to accompany Rajiv Lal, Jose B. Alvarez, and Matthew G. Preble, “Dick’s Sporting Goods,” HBS No. 517-007 (Boston, Massachusetts: Harvard Business School Publishing, 2017). View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
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Alvarez, Jose B., and Matthew G. Preble. "Dick's Sporting Goods." Harvard Business School Teaching Note 518-040, September 2017.
  • February 2017
  • Case

Dick's Sporting Goods

By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
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Lal, Rajiv, Jose B. Alvarez, and Matthew G. Preble. "Dick's Sporting Goods." Harvard Business School Case 517-007, February 2017.
  • 15 May 2023
  • News

From Scientist to Business Leader

tuberculosis. After several years working in the lab, Kim began to wonder if she was in the right role. Then COVID hit, and demand for the company’s products surged. “My CEO asked if I could step away from the bench into a business View Details
  • 01 Mar 2009
  • News

Letters to the Editor

business will pay for the services of your graduates if they don’t ask the hard questions? Meeting others who can advance your career isn’t all there is, maybe that is what “nobody really understood.” Timing is everything. Light, “an... View Details
Keywords: Educational Services; Educational Services; Educational Services; Educational Services
  • Web

Kevin Barenblat Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details
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