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  • September 2020 (Revised February 2023)
  • Teaching Note

Uber: Competing Globally

By: Alexander J. MacKay
Teaching Note for HBS Case No. 720-404. View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Global Strategy; Globalization; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Adaptation; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation Networks; Transportation; Transportation Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai; Shanghai Shi; India; New Delhi; Europe; United Kingdom; London; England; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia
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  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

argued it was simply offering a platform for consumers to share. That company was Napster, the MP3 file-sharing service that was forced to shut down in 2001 after losing a legal battle against several major recording companies. “Consumers... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

book excerpt What My Research Revealed, In Broad Strokes From A Social Strategy: How We Profit From Social Media By Mikolaj Jan Piskorski As I began my research, it quickly became clear that there are two major ways in which companies have tried to leverage social... View Details
  • 22 Sep 2021
  • Blog Post

Student Spotlight: Jesse Lou (MBA 2022) – Working to Change the Food System

involved in making it happen! Our time at Nucleate enabled me to have a platform to explore during the summer as a Rock Summer Fellow, and later this semester as a member of the Rock Accelerator Cohort, both incredible programs that not... View Details
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

the platform centrally and imposing it on the business units afterwards. The jury was still out on whether this approach would drive digitalization within Siemens fast enough, given the exponential developments in data generation and... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2016
  • First Look

August 2, 2016

Russia’s car services industry positioned them well to truly understand their customers and ultimately expand to other major cities. But with limited budgets to acquire talented and expensive platform developers, Fasten needed to ensure... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

of data and protocols so that records can be aggregated. In Massachusetts, for example, Blue Cross Blue Shield has invested heavily in a pilot program to develop a medical records platform that could be shared. But as we emphasize in our... View Details
Keywords: by Roger Thompson; Health
  • 25 Oct 2024
  • Blog Post

Harvard Business School Announces Latest RISE Fellows

for HBS’s Venture Capital & Private Equity Club, where she is leveraging her platform and skills to drive systemic change that survives her time as a student. She said, “I envision a legacy in which my success is measured beyond my... View Details
  • 28 Apr 2014
  • Research & Ideas

Football Stars Debate ‘The Social Capital of the Savvy Athlete’

and brands. "It gave me an unbelievable platform to reach people," said Fitzgerald, whose Twitter feed has some 1.75 million followers. Foster agreed, noting that Twitter gives him a chance to talk publicly about issues outside... View Details
Keywords: by Carmen Nobel; Sports
  • 15 Feb 2022
  • Blog Post

Health Is Wealth | The Path To Creating A Venture

especially at an early-stage startup.” What’s Next for Rootine As the first precision nutrition brand for the connected health consumer, Rootine is building an end-to-end platform to empower members to solve common health concerns like... View Details
Keywords: Entrepreneurship; Health Care
  • Web

5.1 Information Technology | MBA

access of users who are found to have repeatedly infringed the copyrights of others (e.g., via platforms such as BitTorrent), and may also take disciplinary action. Students with questions about copyright or this policy are invited to... View Details
  • 28 May 2019
  • News

INK: Maker’s Manual

Since cofounding the online product discovery platform The Grommet in 2008, Jules Pieri (MBA 1986) has enjoyed a front-row seat to the launch of 3,000 consumer products—including household names like Fitbit, SodaStream, and S’well. From... View Details
Keywords: Jen McFarland Flint
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

platform owners may target the most successful complementors so as to appropriate value from their innovations, or they may target poor performing complementors to improve the platforms' overall quality. Using data from Amazon.com, we... View Details
Keywords: Dina Gerdeman
  • 01 Jun 2017
  • News

Supercharged

programs. “Those funds,” says Cox’s Camargo, “are drying up.” The Chinese market is evolving quickly in the face of sun-setting subsidies. Shen, for example, is using technology developed by a German firm he acquired to produce two basic View Details
Keywords: Alexander Gelfand; illustrations by Tavis Coburn
  • May 2017 (Revised July 2017)
  • Supplement

Aadhaar: From Voluntary to Mandatory

By: Tarun Khanna, Anjali Raina and Rachna Chawla
Approximately 1.1 billion residents of India (99% of the population) had a unique biometric identity—Aadhaar—by 2017. In six years, the Unique Identification Authority of India (UIDAI) had achieved an unprecedented milestone in emerging and developed markets. The... View Details
Keywords: Entrepreneurship; Business and Government Relations; Emerging Markets; Information; Information Technology; Organizational Design; Infrastructure; Identity; Projects; Information Management; Government and Politics; Digital Platforms; Internet and the Web; Transformation; Society; Welfare; Social Issues; Private Sector; Public Sector; Information Technology Industry; Asia; India; New Delhi
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  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

space, and asks how the voice assistant should fit in with Alphabet's larger portfolio of products and services. While the mobile phone was the major platform for Google Assistant, Alphabet had recently introduced a range of smart home... View Details
Keywords: Dina Gerdeman
  • 13 Sep 2019
  • News

Hollywood Ending

also call it an audaciously big bet on an unproven format in an ever-crowded market of streaming content. With an April 6, 2020, launch, Whitman and Katzenberg have 20 months and $1 billion to build the whole thing from scratch—from a full catalog of original content... View Details
Keywords: Jen McFarland Flint; photo by Christina Gandolfo
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination on the View Details
Keywords: by Danielle Kost
  • 30 May 2019
  • What Do You Think?

Is There a Distinctive West Coast Style of Management?

growth. It’s achieved by, among other things, concentrating on nonfinancial as well as financial outcomes, outsourcing and “renting” everything from assets to talent, using information and innovation from everywhere (not just internally) to enable everything, building... View Details
Keywords: by James Heskett; Education
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218080 Harvard Business School... View Details
Keywords: Sean Silverthorne