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  • All HBS Web  (11,459)
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  • May 2003
  • Module Note

Product Development Process Design and Improvement

By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations
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Thomke, Stefan H. "Product Development Process Design and Improvement." Harvard Business School Module Note 603-090, May 2003.

    Dante Roscini

    Dante Roscini holds the Professor of Management Practice Chair endowed by the MBA Class of 1952 at Harvard Business School. He joined the faculty in 2008 after a two-decades-long career in finance. He currently teaches the course Business, Government, and the... View Details

    • 13 Apr 2023
    • HBS Seminar

    Bhaven Sampat, Columbia

    • 12 Jun 2012
    • First Look

    First Look: June 12

    seek and how firms could deliver it. The result can be new revenue, increased customer satisfaction and loyalty, positive word of mouth, and cost savings. The multiyear process to price the 8 million tickets to the upcoming London 2012... View Details
    Keywords: Sean Silverthorne
    • 14 Aug 2007
    • Working Paper Summaries

    Improving Patient Outcomes: The Effects of Staff Participation and Collaboration in Healthcare Delivery

    Keywords: by Ingrid M. Nembhard, Anita L. Tucker, Jeffrey D. Horbar & Joseph H. Carpenter; Health
    • Article

    Distributionally Robust Optimization and Its Tractable Approximations

    By: Joel Goh and Melvyn Sim
    In this paper we focus on a linear optimization problem with uncertainties, having expectations in the objective and in the set of constraints. We present a modular framework to obtain an approximate solution to the problem that is distributionally robust and more... View Details
    Keywords: Information Technology; Mathematical Methods; Operations
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    Goh, Joel, and Melvyn Sim. "Distributionally Robust Optimization and Its Tractable Approximations." Operations Research 58, no. 4 (pt.1) (July–August 2010): 902–917.
    • 2010
    • Working Paper

    Do Call Centers Promote Education? Evidence from India

    By: Emily Fair Oster and Mary Bryce Millett
    Over the last two decades in India there have been large increases in outsourced jobs and large increases in schooling rates, particularly in English. Existing evidence suggests the trends are broadly related. In this paper we explore how localized these impacts are;... View Details
    Keywords: Job Cuts and Outsourcing; Education; Training; Geographic Location; Technology Industry; India
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    Oster, Emily Fair, and Mary Bryce Millett. "Do Call Centers Promote Education? Evidence from India." NBER Working Paper Series, No. 15922, August 2010.
    • May 2024
    • Article

    Tepid Uptake of Digital Health Technologies in Clinical Trials by Pharmaceutical and Medical Device Firms

    By: Caroline Marra and Ariel D. Stern
    Digital health technologies (DHTs) can enable more patient-centric therapeutic development by generating evidence that captures how patients feel and function, enabling decentralized trial designs that increase participant inclusivity and convenience, and collecting... View Details
    Keywords: Health Care and Treatment; Technological Innovation; Product Development; Health Testing and Trials; Governing Rules, Regulations, and Reforms
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    Marra, Caroline, and Ariel D. Stern. "Tepid Uptake of Digital Health Technologies in Clinical Trials by Pharmaceutical and Medical Device Firms." Clinical Pharmacology & Therapeutics 115, no. 5 (May 2024): 988–992.
    • Web

    Placement - Doctoral

    Katherine B. Coffman , Samuel G. Hanson , Robin Greenwood , and Tarek Hassan Jeff Gortmaker Business Economics, 2025 Placement: New York University Stern School of Business, Economics Department... View Details
    • September 2018
    • Case

    Hunley, Inc.: Casting for Growth

    By: John A. Quelch and James T. Kindley
    Hunley, Inc. manufactures rods for the niche sport of fly fishing. It specializes in freshwater rods that are perceived as "middle-market" products, targeted at "avid" fly fishers. In the face of declining revenue and a decreasing price per unit sold, the company's... View Details
    Keywords: Growth and Development Strategy; Marketing Strategy; Decision Choices and Conditions; Sports; Marketing Channels; Distribution Channels
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    Quelch, John A., and James T. Kindley. "Hunley, Inc.: Casting for Growth." Harvard Business School Brief Case 919-501, September 2018.
    • Web

    Institute For Strategy And Competitiveness

    Empowered with new insights and capabilities, you will return to your organization prepared to implement and oversee a value-based health care approach that lowers costs and improves outcomes. See all events In the View Details
    • 13 Jun 2011
    • HBS Case

    Mobile Banking for the Unbanked

    their handsets. The GSM Association predicts that by 2012, nearly 300 million of the previously "unbanked" will be using some form of mobile banking. “The mistake a lot of us make is to look at the... View Details
    Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
    • Research Summary

    Explaining Returns With Cash-Flow Proxies (with Tuomo Vuolteenaho)

    Stock returns are correlated with contemporaneous earnings growth, dividend growth, future real activity, and other cash-flow proxies. The correlation between cash-flow proxies and stock returns may arise from association of cash-flow proxies with one-period expected... View Details
    • July 1991 (Revised August 1991)
    • Case

    Philip Morris Companies, Inc. (B)

    By: Samuel L. Hayes III
    Looks at the company's plans for a new debt offering under the Rule 415 shelf underwriting provision--in this instance from the vantage point of the lead investment banker for the deal. The decision-maker must assess the risks of the issuer, the tone of the market, the... View Details
    Keywords: Risk Management; Stocks; Initial Public Offering; Consumer Products Industry; United States
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    Hayes, Samuel L., III. "Philip Morris Companies, Inc. (B)." Harvard Business School Case 292-006, July 1991. (Revised August 1991.)
    • June 2016
    • Supplement

    Supply Chain Finance at Procter & Gamble Spreadsheet Supplement

    By: Benjamin C. Esty, Scott Mayfield and David Lane
    In April 2013, Procter & Gamble (P&G), the world’s largest consumer packaged goods (CPG) company, announced that it would extend its payment terms to suppliers by 30 days. At the same time, P&G announced a new supply chain financing (SCF) program giving suppliers the... View Details
    Keywords: Working Capital; Supply Chain Finance; Corporate Treasury; Consumer Packaged Goods; Value Creation; Supply Chain; Supplier Relationships; Banking; Liquidity; Accounts Payable; Accrual Accounting; Financial Reporting; Cash Flow; Cost Management; Banks and Banking; Financial Strategy; Multinational Firms and Management; Supply Chain Management; United States; Brazil
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    Esty, Benjamin C., Scott Mayfield, and David Lane. "Supply Chain Finance at Procter & Gamble Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 216-713, June 2016.
    • April 2009 (Revised April 2013)
    • Case

    Barack Obama: Organizing for America 2.0

    By: Mikolaj Jan Piskorski, Laura Winig and Aaron Smith
    Less than a week before Barack Obama was due to be sworn in as the 44th president of the United States, Obama for America (OFA), the president-elect's official campaign organization, announced the formation of a post-election organization, Organizing for America. The... View Details
    Keywords: Advertising Campaigns; Political Elections; Marketing Communications; Power and Influence; Social and Collaborative Networks; Internet
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    Piskorski, Mikolaj Jan, Laura Winig, and Aaron Smith. "Barack Obama: Organizing for America 2.0." Harvard Business School Case 709-493, April 2009. (Revised April 2013.)

      Self-Managing Organizations: Exploring the limits of less-hierarchical organizing

      Fascination with organizations that eschew the conventional managerial hierarchy and instead radically decentralize authority has been longstanding, albeit at the margins of scholarly and practitioner attention. Recently, however, organizational experiments in... View Details

      • January 2014
      • Case

      CleanSpritz

      By: John A. Quelch and Alisa Zalosh
      Sales of CleanSpritz all-purpose cleaning spray have been steadily declining for the past five years, and management believes the decline correlates to a growing environmental concern among U.S. consumers. CleanSpritz's management is considering several options to... View Details
      Keywords: Product Positioning; Competition; Marketing Strategy; Corporate Social Responsibility and Impact; Performance Improvement; Environmental Sustainability; Product Launch; Product Development; Consumer Products Industry
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      Quelch, John A., and Alisa Zalosh. "CleanSpritz." Harvard Business School Brief Case 914-537, January 2014.

        Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

        Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details

        • January 2009
        • Supplement

        The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B2)

        By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
        Bear Stearns & Co burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday March 13 was insufficient to reverse the decline in Bear's... View Details
        Keywords: Economic Slowdown and Stagnation; Capital; Insolvency and Bankruptcy; Financial Liquidity; Banks and Banking; Governance; Crisis Management; Goals and Objectives; System; Valuation; New York (state, US)
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        Rose, Clayton S., Daniel Baird Bergstresser, and David Lane. "The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B2)." Harvard Business School Supplement 309-091, January 2009.
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