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  • All HBS Web  (5,345)
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  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

upgrades, forming hypotheses and conducting experiments with each new version along the way. Intuit adopted such a strategy when developing Fasal, a mobile platform that delivers agricultural market price information to farmers View Details
Keywords: by Carmen Nobel; Financial Services
  • 20 May 2013
  • Op-Ed

Making America an Industrial Powerhouse Again

Critics have denounced this proposal as yet another government intrusion into the market and a futile attempt to "pick winners." What these critics ignore is that the US government has a long history of investing View Details
Keywords: by Gary Pisano; Manufacturing
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

http://www.hbs.edu/research/pdf/08-005.pdf Can Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The controversy over whether and how much to... View Details
Keywords: Martha Lagace
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

to social problems through market solutions, the rate of return on these deals should be at least as high as traditional early stage investments. The big winners were in the technology and View Details
Keywords: by Manda Salls
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

respond because they're not set up to differentiate on service. "Commerce Bank basically figured out how to get customers to pay for the service in a rather clever way: It turns out that a lot of people don't View Details
Keywords: by Martha Lagace
  • 15 Feb 2012
  • Op-Ed

Occupy Wall Street Protestors Have a Point

capital and an end to predatory lending practices? Organizations lament sky-rocketing health care costs, but why is there such a limited effort to organize preventative care? Cutting Medicare will not stop... View Details
Keywords: by Joseph L. Bower, Herman B. Leonard & Lynn S. Paine
  • March 2016 (Revised March 2022)
  • Teaching Note

Express Scripts: Promoting Prescription Drug Home Delivery (A) and (B)

By: John Beshears
The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. The case associated with this teaching note follows Bob Nease, chief scientist at Express Scripts, as he... View Details
Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Service Delivery; Decision Choices and Conditions; Consumer Behavior; Distribution Channels; Health Care and Treatment; Service Industry; Pharmaceutical Industry
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Beshears, John. "Express Scripts: Promoting Prescription Drug Home Delivery (A) and (B)." Harvard Business School Teaching Note 916-047, March 2016. (Revised March 2022.)
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

structural change in the economy. Don't overreact, refocus on strategy. This is the moment where you can do some of those things that perhaps would be difficult to do two or three years ago when the markets... View Details
Keywords: by Staff
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

professors weigh in with their views on leadership in action. Clay Christensen’s Milkshake Marketing (20,015) About 95 percent of new products fail. The problem often is that... View Details
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

brain-tracking tools to determine why we prefer some products over others. "People are fairly good at expressing what they want, what they like, or even how much they will pay for an item," says Uma R. Karmarkar, an assistant professor at Harvard Business... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

contribute to decision theory and management. Their work most applicable to business, however, was often overshadowed by that of economists. But as the assumptions of rational behavior and "perfect information" that formed the basis of much of the work View Details
Keywords: by James Heskett
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

MaterialsAncora: A Private University in the Health Care of the Poor 306-088 Project Ancora signals the entry of the private sector into primary healthcare for Chile's poor. On... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

administrations. The biggest factor influencing world trade leadership is the relative health of the economies of the US and China. As Thomas Christensen put it in his book, The China Challenge, “before we... View Details
Keywords: by James Heskett
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

your non-tangible assets to show appreciation, which might be as mundane as providing staff with recreational opportunities to relieve stress. Showing that you care can sometimes make a critical difference View Details
Keywords: by Danielle Kost
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

selling complements to recorded music. We see some examples for this strategy even today: Apple sells songs to promote its iPods. Prince gives away his most recent release to promote his concerts. We need careful continuous monitoring of... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 19 Nov 2010
  • Research & Ideas

The Landscape of Integrated Reporting: An E-Book

lost trust in business. Whether it be the environment, health care, or making sure that people have access to information, I can't think of any major problem that society confronts today that can be... View Details
Keywords: by Nitin Nohria; Accounting
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 1999
  • Research & Ideas

Paid for Success: Options for Compensating CEOs

of these options the same. A fall in the market price leads to more options the following year for the same reason. But fixed number plans don't have this difficulty," Hall continues. "If CEOs... View Details
Keywords: by Judith A. Ross
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