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      • October 1988 (Revised November 1988)
      • Case

      NutraSweet Co.: Technology to Tailor-Make Foods

      By: Ray A. Goldberg
      Keywords: Food; Information Technology; Competitive Strategy; Food and Beverage Industry
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      Goldberg, Ray A. "NutraSweet Co.: Technology to Tailor-Make Foods." Harvard Business School Case 589-050, October 1988. (Revised November 1988.)
      • September 1988 (Revised December 1998)
      • Case

      Donner Co.

      By: Roy D. Shapiro
      The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
      Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry
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      Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
      • September 1988 (Revised September 1993)
      • Case

      Mrs. Fields Cookies

      By: James I. Cash Jr.
      Mrs. Fields Cookies is a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage... View Details
      Keywords: Acquisition; Information Management; Organizational Structure; Customer Relationship Management; Business Growth and Maturation; Networks; Internet and the Web; Food and Beverage Industry; Food and Beverage Industry
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      Cash, James I., Jr. "Mrs. Fields Cookies." Harvard Business School Case 189-056, September 1988. (Revised September 1993.)
      • September 1988
      • Case

      Frontier Airlines, Inc. (A) (Condensed)

      By: F. Warren McFarlan
      Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
      Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry
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      McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
      • September 1988 (Revised September 1995)
      • Teaching Note

      Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note

      By: Lynda M. Applegate
      Keywords: Leadership; Information Technology; Manufacturing Industry; Manufacturing Industry
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      Applegate, Lynda M. "Xerox Corp.: Leadership of the Information Technology Function (A) and (B), Teaching Note." Harvard Business School Teaching Note 189-069, September 1988. (Revised September 1995.)
      • August 1988 (Revised March 1990)
      • Teaching Note

      Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note

      By: Lynda M. Applegate
      Keywords: Information Technology; Organizations; Manufacturing Industry
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      Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (A), (B), and (C), Teaching Note." Harvard Business School Teaching Note 189-060, August 1988. (Revised March 1990.)
      • August 1988 (Revised March 1990)
      • Case

      Manufacturers Hanover Corp.: The New Information Technology Organization (C)

      By: Lynda M. Applegate
      Keywords: Banks and Banking; Information Technology; Banking Industry
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      Applegate, Lynda M. "Manufacturers Hanover Corp.: The New Information Technology Organization (C)." Harvard Business School Case 189-051, August 1988. (Revised March 1990.)
      • August 1988 (Revised April 1998)
      • Case

      IBM 360: Giant as Entrepreneur

      By: Joseph L. Bower
      Presents the ingredients that went into a major entrepreneurial shift by IBM--investing $5 billion into a new product line that would obsolete any existing computer product line offered by the competition, or by IBM itself. The economic and technical challenges of this... View Details
      Keywords: Change Management; Corporate Entrepreneurship; Financial Management; Investment; Organizational Change and Adaptation; Organizational Structure; Problems and Challenges; Competitive Strategy; Information Technology Industry
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      Bower, Joseph L. "IBM 360: Giant as Entrepreneur." Harvard Business School Case 389-003, August 1988. (Revised April 1998.)
      • July 1988 (Revised March 1990)
      • Case

      Grumman Corp.: Business Information System

      By: Lynda M. Applegate
      Keywords: Information Technology; Organizational Design; Aerospace Industry
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      Applegate, Lynda M. "Grumman Corp.: Business Information System." Harvard Business School Case 188-061, July 1988. (Revised March 1990.)
      • June 1988 (Revised May 1990)
      • Case

      Olivetti (A): Picking Up the Pieces

      By: Roy V. Eales and Malcolm S. Salter
      Keywords: Information Technology Industry
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      Eales, Roy V., and Malcolm S. Salter. "Olivetti (A): Picking Up the Pieces." Harvard Business School Case 388-157, June 1988. (Revised May 1990.)
      • June 1988 (Revised May 1990)
      • Case

      Olivetti (B): Putting De Benedetti's ""Mark I"" Strategy to Work

      By: Roy V. Eales and Malcolm S. Salter
      Keywords: Corporate Strategy; Information Technology Industry
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      Eales, Roy V., and Malcolm S. Salter. Olivetti (B): Putting De Benedetti's ""Mark I"" Strategy to Work. Harvard Business School Case 388-158, June 1988. (Revised May 1990.)
      • March 1988 (Revised September 1995)
      • Case

      Xerox Corp.: Leadership of the Information Technology Function (A)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Leadership; Information Technology; Information Technology Industry
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      Applegate, Lynda M., and Donna B. Stoddard. "Xerox Corp.: Leadership of the Information Technology Function (A)." Harvard Business School Case 188-113, March 1988. (Revised September 1995.)
      • February 1988 (Revised August 2000)
      • Background Note

      Note on the U.S. Freight Transportation Industry

      By: Janice H. Hammond and John E. P. Morrison
      Describes the major modes of domestic freight transportation (motor carrier, rail, air, water, and pipelines). Examines the characteristics of the transportation service that each mode provides and discusses changes in the industry that have resulted from recent... View Details
      Keywords: Change; Governing Rules, Regulations, and Reforms; Industry Structures; Logistics; Service Operations; Transportation; United States
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      Hammond, Janice H., and John E. P. Morrison. "Note on the U.S. Freight Transportation Industry." Harvard Business School Background Note 688-080, February 1988. (Revised August 2000.)
      • December 1987 (Revised March 1990)
      • Case

      Manufacturers Hanover Corp.: The New Information Technology Organization (A)

      By: Lynda M. Applegate and Donna B. Stoddard
      Keywords: Banks and Banking; Information Technology; Banking Industry
      Citation
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      Applegate, Lynda M., and Donna B. Stoddard. "Manufacturers Hanover Corp.: The New Information Technology Organization (A)." Harvard Business School Case 188-037, December 1987. (Revised March 1990.)
      • October 1987 (Revised March 1992)
      • Background Note

      Marketing Information Industry

      By: Robert J. Dolan
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      Dolan, Robert J. "Marketing Information Industry." Harvard Business School Background Note 588-027, October 1987. (Revised March 1992.)
      • September 1987
      • Background Note

      What Do Venture Capitalists Do?

      By: William A. Sahlman
      Presents the results derived from 49 responses to a questionnaire mailed to 100 venture capitalists in late 1984. The purpose of the survey was to shed light on the relationship between venture capitalists and their portfolio companies. The survey revealed that the... View Details
      Keywords: Borrowing and Debt; Venture Capital; Investment Portfolio; Recruitment; Surveys; Managerial Roles; Service Operations; Relationships; Service Industry
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      Sahlman, William A. "What Do Venture Capitalists Do?" Harvard Business School Background Note 288-015, September 1987.
      • July 1987
      • Case

      Frito-Lay, Inc.: The New Data Center

      By: James I. Cash Jr.
      Keywords: Information Technology; Food and Beverage Industry
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      Cash, James I., Jr. "Frito-Lay, Inc.: The New Data Center." Harvard Business School Case 188-018, July 1987.
      • July 1987 (Revised November 1989)
      • Teaching Note

      Lotus Development Corp. Channel Choice: Direct vs. Distribution, Teaching Note

      By: V. Kasturi Rangan
      Teaching Note for (9-587-078). View Details
      Keywords: Software; Information Technology Industry
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      Rangan, V. Kasturi. "Lotus Development Corp. Channel Choice: Direct vs. Distribution, Teaching Note." Harvard Business School Teaching Note 588-007, July 1987. (Revised November 1989.)
      • July 1987 (Revised October 1995)
      • Case

      Phillips 66: Controlling a Company Through Crisis

      By: Lynda M. Applegate
      The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
      Keywords: Restructuring; Information Management; Governance Controls; Organizational Design; Crisis Management; Communication; Management Teams; Growth Management; Mining Industry; Mining Industry; United States
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      Applegate, Lynda M. "Phillips 66: Controlling a Company Through Crisis." Harvard Business School Case 189-006, July 1987. (Revised October 1995.)
      • June 1987 (Revised September 1997)
      • Case

      Mebel, Doran & Co.

      By: Samuel L. Hayes III
      Puts the student in the position of a senior official of a major New York investment bank who discovers that information has leaked to the market on a confidential takeover plan that was being developed by a corporate client. The official has to decide how to deal with... View Details
      Keywords: Ethics; Decision Choices and Conditions; Investment Banking; Mergers and Acquisitions; Crisis Management; Banking Industry; Banking Industry
      Citation
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      Hayes, Samuel L., III. "Mebel, Doran & Co." Harvard Business School Case 287-001, June 1987. (Revised September 1997.)
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