Publications

November 2010 (Revised April 2011)
Supplement

Aman Resorts (B)

By: Eugene Soltes and Aldo Sesia

The (B) case describes how employees are rewarded and compensated and is used to supplement the (A) case. View Details

Keywords: Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Compensation and Benefits; Employees; Performance Evaluation; Motivation and Incentives; Accommodations Industry

September 1987 (Revised October 1987)
Background Note

The Job of the General Manager

By: James L. Heskett

Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details

Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value

25 May 2020
Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

of training—while others having laxer or no regulation. The setting allows us to answer two questions. First, we can evaluate whether consumers care about occupational licensing requirements, in the absolute and compared to other quality... View Details

Keywords: by Martha Lagace; Service

06 Oct 2015
First Look

October 6, 2015

by standard economic models, this paper shows that an additional mechanism is relevant: the use of risk as an excuse not to give. In a laboratory study, participants evaluate risky payoffs for themselves and risky payoffs for a charity.... View Details

Keywords: Sean Silverthorne

29 May 2012
First Look

First Look: May 29

is an emerging market that poses manifold risks to foreign investors. Vale do Rio Doce, Baosteel's prospective partner, is an iron miner with little experience in steelmaking. Baosteel must evaluate whether it is choosing the right... View Details

Keywords: Sean Silverthorne

16 Jul 2020
Blog Post

How Gender Stereotypes Kill a Woman’s Self-Confidence

researchers even found that stereotypes seemed to play a role in the way outside evaluators rated the contributions of each group member after reading transcripts of the conversations. Without knowing the gender of speakers, these View Details

24 Mar 2015
First Look

First Look: March 24

investigating the workings of both the sell and buy sides of financial analysis, tackles how the U.S. securities industry research adds value in financial markets, and evaluates the business model problems that the industry encounters and... View Details

Keywords: Sean Silverthorne

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

workplace for evidence of discrimination. "We know racism and sexism exist. The question is what can we do about it? Does evaluating the evaluators change discrimination? Does the fact that I know I'm... View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

18 Oct 2006
Research & Ideas

New at the Helm: A Talk with HBS Dean Light

evaluate how our doctoral programs might be leveraged better to address these challenges. Q: The Stanford and Yale business schools recently announced major changes in their MBA curricula. Do you foresee any changes here at HBS? A: We are... View Details

Keywords: by Roger Thompson; Education

31 Mar 2009
First Look

First Look: March 31, 2009

opportunity to bid for debt and equity claims on Plascar Industria e Comercio Ltda., the Brazilian subsidiary of the bankrupt global auto components company Collins & Aikman Corp. In evaluating this opportunity, students must analyze... View Details

Keywords: Martha Lagace

07 Nov 2006
First Look

First Look: November 7, 2006

engineering development and construction projects. In what ways are the challenges of managing large, complex projects different from the challenges of managing other large industrial activities? How is it possible to evaluate the... View Details

Keywords: Sean Silverthorne

January 2024
Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco

In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details

Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry

February 1999 (Revised June 2000)
Case

Cimetrics Technology (A-1)

By: Lynn S. Paine and Jose Royo

Jim Lee, president of Cimetrics (a young, fast growing, software start-up) is reevaluating his small company's geographically dispersed product development model. To take advantage of talented low-cost labor in Russia, the company has relied on two software engineering... View Details

Keywords: Business Model; Applications and Software; Business or Company Management; Corporate Entrepreneurship; Human Resources; Cross-Cultural and Cross-Border Issues; Labor and Management Relations; Product Development; Performance Evaluation; Information Technology Industry; Russia; Canada; United States

2010
Other Unpublished Work

Share Issuance and Factor Timing

By: Robin Greenwood and Samuel Hanson

We show that characteristics of stock issuers can be used to forecast important common factors in stocks returns such as those associated with book-to-market, size, and industry. Specifically, we use differences between the attributes of stock issuers and repurchasers... View Details

Keywords: Forecasting and Prediction; Equity; Stocks; Stock Shares; Investment Return; Investment Portfolio; Price; Performance Evaluation

SSRN

October 1996 (Revised May 2001)
Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt

The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details

Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry