Publications

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November 2000 (Revised July 2019)
Teaching Note

Cafes Monte Bianco: Building a Profit Plan

By: Robert Simons and Indra Reinbergs

Teaching Note for (9-198-088). View Details

Keywords: Business Strategy; Cash Flow; Capital Structure; Business Earnings; Financial Statements; Business Plan; Profit; Cost Management; Performance Evaluation; Strategic Planning; Financial Management; Investment Return; Food and Beverage Industry; Food and Beverage Industry; Italy

24 Aug 2010
First Look

First Look: August 24

their country's institutions, some have undertaken wholesale changes, while others have attempted to influence the rules in other countries. We survey past attempts at governance innovation, from private governance in India's industrial... View Details

Keywords: Sean Silverthorne

24 Jan 2005
Research & Ideas

Entrepreneurial Hospital Pioneers New Model

said Khanna, are these: How does someone become an entrepreneur in a developing country? How do they overcome all the barriers? How do they provide market-based services to the poor? Khanna is also working with Shetty on questions surrounding how to change the... View Details

Keywords: by Martha Lagace; Health

January 2011 (Revised July 2019)
Case

Houghton Mifflin Harcourt

By: Stuart C. Gilson and Sarah L. Abbott

One of the leading publishers of textbooks and other educational materials for the U.S. K-12 educational instruction market has suffered a dramatic decline in sales and profits in the wake of the 2008-2009 financial market crisis and economic recession, and is now... View Details

Keywords: Restructuring; Capital Structure; Financial Crisis; Insolvency and Bankruptcy; Decision Choices and Conditions; Publishing Industry; Massachusetts

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

through social learning) and costs (lower maximum solution quality due to a reduction in individual exploration for novel answers) relative to independent problem solving. In contrast to prior work, which has focused on how the presence and network View Details

Keywords: Dina Gerdeman

December 2023 (Revised April 2025)
Case

Yellow Corporation: On the Verge of Bankruptcy

By: Benjamin C. Esty and Edward A. Meyer

Yellow Corporation, one of the country’s oldest and largest less-than-truckload (LTL) carriers, was nearing its 100th anniversary in 2024. Whether it would reach that milestone, however, was uncertain as the company was attempting to restructure its operations to... View Details

Keywords: Labor Unions; Labor and Management Relations; Capital Structure; Restructuring; Financial Management; Ethics; Borrowing and Debt; Insolvency and Bankruptcy; Financial Strategy; Truck Transportation; Change Management; Transportation Industry; Transportation Industry; United States

01 Jun 2016
News

How Do We Win the Cyberwar?

conference. There are few in the industry who can claim a similar veteran status: Rothrock had recently taken over as CEO of the cybersecurity firm RedSeal after 25 years at Venrock. For 24 of those years, he was focused on tech,... View Details

Keywords: Dan Morrell; illustrations by Victo Ngai

24 Feb 2014
Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

500,000 listings and counting. (By way of comparison, hotel industry giant Marriott offers around 530,000 rooms worldwide.) Airbnb, which has been valued at roughly $2.5 billion, recently closed a $200 million round of financing,... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Advertising

July 2013 (Revised June 2014)
Case

Collaborating for Growth: Duane Morris in a Turbulent Legal Sector

By: Heidi K. Gardner and Annelena Lobb

By the late 2000s, the law firm Duane Morris had transformed itself from a growing U.S. law firm to a significant global player. The firm's uniquely collaborative organizational culture, which featured a transparent, data-driven compensation system, practice-group... View Details

Keywords: Professional Service Firm; Collaboration; Performance Management; Risk and Uncertainty; Competition; Management Practices and Processes; Organizational Structure; Groups and Teams; Organizational Culture; Performance; Cooperation; Globalized Firms and Management; Compensation and Benefits; Volatility; Growth and Development Strategy; Legal Services Industry; United States

January 2018 (Revised August 2020)
Background Note

Continuous Software Development: Agile's Successor

By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull

In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

third party, the human equivalent of Switzerland," he says. Moreover, GM had recently sent Huber to the Industrial College of the Armed Forces, where he became the first private sector civilian to graduate from a program aimed at... View Details

Keywords: by Carmen Nobel; Auto

June 1992 (Revised March 1993)
Case

Fleetwood Enterprises, Inc. 1990

By: Timothy A. Luehrman

The CFO of Fleetwood Enterprises is considering whether to recommend a large share repurchase to the board of directors. Fleetwood's core businesses, manufactured housing and recreational vehicles, are very sensitive to business cycles and oil prices. Following Iraq's... View Details

Keywords: Business Cycles; Capital Structure; Stock Shares; Price; Crisis Management; Production; Manufacturing Industry; Iraq; Kuwait

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

19 Feb 2019
Blog Post

The First Five Years: '30 Under 30' Edition

are operating on the periphery of mainstream culture. So being recognized with such a prestigious accolade alongside many leaders of the mainstream music industry today made all of the hard work of the past decade deeply worth it.”... View Details

Keywords: All Industries

12 Oct 1999
Research & Ideas

Women Leading Business: A New Kind of Conversation

which our faculty provide. EE: What is the typical profile of the group? Hart: The single defining characteristic of our participants is that they have achieved a position of extraordinary responsibility and recognition in their industry... View Details

Keywords: Re: Myra M. Hart & Cynthia A. Montgomery

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

stadium in Los Angeles, a lucrative media market long devoid of an NFL team. Meanwhile, games in England have drawn huge crowds, and three regular season contests are scheduled for London next year. Backed by coordinated media and... View Details

March 2011
Teaching Note

First Boston's Union Carbide Deal: Acquiring a New Client (TN)

By: Robert G. Eccles and Penny Rossano

Teaching Note for 897201. View Details

Keywords: Governing and Advisory Boards; Negotiation Offer; Investment Banking; Relationships; Revenue; Capital Structure; Chemical Industry

February 2010 (Revised December 2010)
Case

Google Inc. (Abridged)

By: Benjamin Edelman and Thomas R. Eisenmann

Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats it poses to Yahoo, Microsoft, and others. Asks what Google should do next. One... View Details

Keywords: Business Model; Corporate Entrepreneurship; Corporate Governance; Organizational Culture; Organizational Structure; Competitive Strategy; Search Technology; Web Services Industry