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  • Program

Designing and Executing Corporate Revitalization

transformation. If your company is at an inflection point, how do you proceed? Will your business be held back by old ways of thinking or is it willing to embrace new frontiers? Will your company be static and hesitant in the face of a View Details

    Improving the Rhythm of Your Collaboration

    Winner of the annual MIT Sloan Management Review Richard Beckhard Memorial Prize, for the most outstanding MIT SMR article on planned change and organizational development. Chosen by MIT Sloan faculty judges Deborah Ancona, John Van Maanen, and Cyrus... View Details

    • February 2017
    • Case

    Dick's Sporting Goods

    By: Rajiv Lal, Jose B. Alvarez and Matthew G. Preble
    Edward Stack, chairman and CEO of Dick’s Sporting Goods (DKS), faced a rapidly changing sporting goods landscape in October 2016. Two large competitors—The Sports Authority and Sport Chalet—had folded earlier that year, and DKS had to contend with increasingly robust... View Details
    Keywords: Sporting Goods; Retail; Employees; Growth and Development Strategy; Growth Management; Product Marketing; Demand and Consumers; Consumer Behavior; Product; Service Delivery; Service Operations; Partners and Partnerships; Business Strategy; Competition; Corporate Strategy; Expansion; Internet and the Web; E-commerce; Retail Industry; United States; Pennsylvania
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    • Research Summary

    Creating and Consuming Brand Meaning

    By: Jill J. Avery
    This vibrant stream explores how managers build meaning into their brands through narrative stories, and nurture, leverage, and maintain meaning over time.  It also explores how consumers use this meaning embedded in brands to construct their identities and live their... View Details
    • 10 Jun 2002
    • Research & Ideas

    Reinventing the Industrial Giant

    Internet system to handle billing and related services. Also in November, GM signed an agreement with EDS to manage its B2B and business-to-employee projects.92 The revenue growth and savings that GM executives predict have until now... View Details
    Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
    • June 2014 (Revised September 2014)
    • Case

    Johnson & Johnson: The Promotion of Wellness

    By: John A. Quelch and Carin-Isabel Knoop
    To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, customized by location, culture, and specific health needs to offer prevention-focused education,... View Details
    Keywords: Healthcare; Employee Motivation; Transformation; Ethics; Health; Human Resources; Leadership; Management; Personal Development and Career; Problems and Challenges; Strategy; Health Industry; Medical Devices and Supplies Industry; Pharmaceutical Industry; North and Central America; Middle East; Latin America; Europe; Asia
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    • August 2021 (Revised November 2021)
    • Case

    The NCB Capital Turnaround: Waking the Sleeping Giant

    By: Sandra J. Sucher, Gamze Yucaoglu, Shalene Gupta and Fares Khrais
    The case opens in 2019, five years after, Sarah Al Suhaimi, CEO of NCB Capital (NCBC), the investment arm of Saudi’s largest bank, NCB, took the helm. Having successfully turned the business to make it the market leader, she was contemplating her next steps as... View Details
    Keywords: Turnaround; Investment Banking; Financial Institutions; Change Management; Leadership; Business Model; Strategy; Business and Stakeholder Relations; Management Teams; Asset Management; Growth and Development Strategy; Saudi Arabia
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    • March 1998 (Revised June 1998)
    • Case

    Coming to Grips with Deregulation: Bay State Gas

    In 1995, CEO Roger Young made a surprising decision to bring in Joel Singer, an outsider with an MBA, to lead Bay State through the upcoming turmoil of deregulation. Singer was convinced that in this situation where the boundaries of the industry were being defined,... View Details
    Keywords: Organizational Change and Adaptation; Corporate Strategy; Emerging Markets; Energy Industry; Massachusetts
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    • October 1993 (Revised November 1994)
    • Case

    Becton Dickinson & Co.: Multidivisional Marketing Programs

    By: Frank V. Cespedes
    In response to a potential competitive inroad at a key account, managers at Becton Dickinson are considering a multidivisional marketing effort. View Details
    Keywords: Marketing Communications; Accounting Audits; Management; Supply Chain Management; Organizations; Sales; Change Management; Health Industry
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    • March 2010
    • Case

    Sonoco Products Company (A): Building a World-Class HR Organization (Abridged)

    By: David A. Thomas and Boris Groysberg
    Describes the steps the vice-president of human resources takes in revamping an HR function that was noncooperative and, at times, competitive and introducing the company to the notion of HR as a strategic business partner. Explores changes made to the company's... View Details
    Keywords: Human Resources; Organizations; Restructuring; Partners and Partnerships; Management Succession; Strategic Planning; Performance
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    • November 2000 (Revised June 2010)
    • Case

    Bush Boake Allen

    By: Stefan H. Thomke and Ashok Nimgade
    Bush Boake Allen, a flavor and fragrance firm, is considering strategic options that would integrate customers into its innovation process via a potentially disruptive Internet-based technology. As this approach could result in dramatic changes to the firm's business... View Details
    Keywords: Customer Focus and Relationships; Disruptive Innovation; Technological Innovation; Management Teams; Product Design; Organizational Change and Adaptation; Conflict Management; Internet; Chemical Industry
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    • Research Summary

    THEME #2: BUILDING CAPABILITIES THROUGH VARIATION

    Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities.  Variation is usually either not considered (e.g., the learning curve examines... View Details

    • August 2013 (Revised October 2013)
    • Case

    Modern Family Planning: The Business of Circle Surrogacy

    By: Ramon Casadesus-Masanell and Blake Landro
    The business of surrogacy, a boutique practice with client costs upwards of $100,000, allowed couples and individuals from a variety of backgrounds, ages, and sexual orientations to build families. This case examines Circle Surrogacy (CS), one of the premier surrogacy... View Details
    Keywords: Family Planning; Platform; Competitive Advantage; Law; Globalization; Competitive Strategy; Digital Platforms; United States; Ukraine
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    • Web

    Executive Education - Leadership

    Determine the best trajectory for your business in the context of today's constantly changing global food system and agribusiness industry. Senior Executive Leadership Program—India Mumbai, India | 13 JAN–05 SEP 2025 Prepare to navigate... View Details
    • 04 Oct 2011
    • First Look

    First Look: October 4

    relationship using data from 93 change projects conducted by clinical managers at the National Health Service in the United Kingdom. The results show social position, both within the field and within the... View Details
    Keywords: Sean Silverthorne
    • 10 Dec 2001
    • Research & Ideas

    Governance in India and Around the Globe

    extent to which the corporate governance practices of Infosys are to be found in other Indian software firms and among Indian firms more generally. Our interviews with the top management of Infosys, and related field research in India,... View Details
    Keywords: by Tarun Khanna & Krishna Palepu; Technology
    • November 2023
    • Case

    Nourishing Communities: Brighter Bites Approach to Childhood Nutrition

    By: David E. Bell, Forest Reinhardt and Ai-Ling Jamila Malone
    In September 2023, Brighter Bites, a Houston-based non-profit that distributed fresh produce and nutrition education in underserved communities across 11 cities and 5 states, grappled with identifying the best path forward for continued growth. Brighter Bites proved... View Details
    Keywords: Nutrition; Growth and Development Strategy; Logistics; Nonprofit Organizations; Human Needs; Poverty; Houston
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    • 01 Dec 2023
    • News

    The Exchange: Help Wanted

    Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details
    Keywords: Business Schools & Computer & Management Training; Educational Services
    • 22 Aug 2016
    • Research & Ideas

    Master the One-on-One Meeting

    But how we treat them as individuals can determine the way their DNA will impact the fabric of your organization. What are you doing, as their manager, to make sure they are satisfied and making the best contribution to your organization? I have View Details
    Keywords: by Julia B. Austin
    • 24 Jun 2014
    • First Look

    First Look: June 24

    http://hbr.org/product/the-novartis-malaria-initiative/an/314103-PDF-ENG Harvard Business School Case 114-082 Managing Change at Axis Bank (A) Axis Bank is India's third largest private sector bank. In April... View Details
    Keywords: Sean Silverthorne