Activities - Publications - Faculty & Research

22 Jun 2009
Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

three decades. Lawmakers not only weakened or dismantled New Deal-era regulations, they also failed to enact new regulations to keep up with financial innovation, spurred by technology and globalization of markets, explains Moss. Over time, a huge amount of financial... View Details

Keywords: by Roger Thompson; Banking; Financial Services

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

of new fintech entrepreneurs began to change that by improving the speed and ease of the small business customer experience, and making their financial activity more visible to potential lenders. Lagace: How much do small-business owners... View Details

Keywords: by Martha Lagace; Banking; Financial Services

24 Oct 2017
First Look

First Look at New Research and Ideas, October 24, 2017

technologies to help companies increase employee happiness. Hitachi had begun manufacturing high-tech badges that quantify a wearer’s activity patterns. Data from these devices revealed an unusually high correlation between certain... View Details

Keywords: Sean Silverthorne

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

which finds (a) a shift in the object of observation from organizational outcomes to the detailed individual activities within them; (b) a shift from people observing the technology to technology observing people; and (c) a split in the... View Details

Keywords: Carmen Nobel

25 Nov 2008
First Look

First Look: November 25, 2008

named the CEO of the new group and has been tasked with coordinating the diverse activities of the three units to achieve JLL's broader goal of "customer excellence." One of Barge's first actions is to move the account... View Details

Keywords: Martha Lagace

08 Oct 2010
What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

hefty dose of transparency goes a long way to doing the right thing." What do you think? Original Article Early in the Gulf of Mexico oil-rig explosion and leak disaster, BP agreed to activate a camera fixed on the source of the... View Details

Keywords: by Jim Heskett

03 Jun 2002
What Do You Think?

Are We Entering an Era of European Management Leadership?

Fourth, rely more heavily on operational improvements and the contributions of employees rather than mergers and acquisitions to build value. This philosophy seems to be gaining some credence in the U.S. as well, with recent research on the high proportion of U.S.... View Details

Keywords: by James Heskett

02 Feb 2002
What Do You Think?

Will the Societal Effects of Enron Exceed Those of September 11?

case is finally litigated, we may conclude that both involved criminal behavior. The comparison of loss of life and criminal activity between the two is so forced as to appear not only insensitive but also positively asinine. —Joe Hill... View Details

Keywords: by James Heskett

15 Mar 2011
First Look

First Look: March 15

Piovesan Abstract To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to... View Details

Keywords: Sean Silverthorne

07 Oct 2011
Research & Ideas

The Steve Jobs Legacy

atomically changing how we communicate, interact, imagine, discover, consider, create, and enjoy. Vineet Kumar (Marketing) Steve Jobs may be best remembered for creating products and user experiences that consumers actively craved, not... View Details

Keywords: Re: Multiple Faculty; Computer; Technology

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

prototype branch in the bank's Charlotte headquarters where team members could rehearse the steps involved in an experiment and work out any process problems before going live with customers. The team would, for example, time each View Details

Keywords: by Stefan Thomke; Banking; Financial Services

02 Jul 2001
Research & Ideas

George C. Lodge

in teaching a new required module in Decision Making and Ethical Values. Although he retired from the active faculty four years ago, Lodge continues to work on issues such as globalization and the development of emerging nations. When... View Details

Keywords: by Staff

12 May 2009
First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details

Keywords: Martha Lagace

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

Huber returned to the company after graduation. He was running the commercial activities at the company's locomotive division when, in 1995, GM's vice chairman Harry Pearce asked him to head up a new initiative called Project Beacon. The... View Details

Keywords: by Carmen Nobel; Auto

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

failing, and the numbers bear this out. Less than half of loyalty memberships across all US sectors are in active use. This is due to multiple problems, including privacy concerns and poor ease of use, but Alvarez argues the main issue is... View Details

Keywords: by Maggie Starvish; Retail

24 Sep 2007
Research & Ideas

The FDA: What Will the Next 100 Years Bring?

technologies together are pushing people to take an increasingly active role in managing their own health records. So the project will explore the relationship between, on the one hand, new technologies for predicting future disease and... View Details

Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

those areas of biotechnology that dealt with the basics of human reproduction. So I started to look into this field, and quickly realized just how radical the technology was and how vibrant commercial activity had already become. At the... View Details

Keywords: by Manda Salls; Biotechnology; Health; Technology

27 Jun 2005
Research & Ideas

The Potential Downside of Win-Win

restaurant A and movie D and have a wonderful evening. Both enjoy the activity they care more about, making both happier than they would have been if they compromised. On the societal level, while one restaurant won and others lost, and... View Details

Keywords: by Max H. Bazerman

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

program focus is on new ways of thinking about how the players should work together in the supply chain. Contrary to the traditional arm's-length, adversarial model where everyone is out for their own piece of the pie, this part is about how they can coordinate all... View Details