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  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

however, things look different. While there are instances of democracy in the business landscape, hierarchical forms of organization remain dominant, and organizational democracy commands only scant attention in organizational theory. The... View Details
Keywords: Carmen Nobel
  • 24 Apr 2014
  • News

Offering a breath of life for critically ill patients

Patients suffering from diseases such as inoperable tracheal cancer, or those born without a trachea, have been granted a second chance. As biotechnology and surgical expertise progress, Green foresees a future without waiting lists for View Details
  • March 2004 (Revised June 2004)
  • Case

Massport (A): The Aftermath of 9/11

This case looks at the turnaround at the Massachusetts Port Authority after the 9/11 terrorist attacks. It begins with the situation during the immediate aftermath of 9/11 and then describes how the new CEO restructures the public agency to operate much more like a... View Details
Keywords: Organizational Change and Adaptation; Change Management; Corporate Accountability; National Security; Governance Controls; Organizational Culture; Public Administration Industry; Massachusetts
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  • 01 Apr 2014
  • First Look

First Look: April 1

centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination. Further, profit center managers are incentivized with own-level residual income measures. The use of... View Details
Keywords: Sean Silverthorne
  • February 1998 (Revised November 1998)
  • Case

Novartis (A): Being a Global Leader

By: Srikant M. Datar and Carin-Isabel Knoop
For the Novartis leaders, the decision to "use stretch budgets again next year" highlights the tension between candor and empowerment and command-and-control, between the new and the old, between high performance and business as usual, between Ciba and Sandoz.... View Details
Keywords: Goals and Objectives; Leading Change; Organizational Culture; Performance; Budgets and Budgeting
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  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

customers when they are grouped together under the umbrella of community organizations such as churches. "One customer with a $500 savings account is not very interesting to a financial-services firm,"... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 01 Dec 2012
  • News

Crowning Achievement

BAZEY: An advocate for burn victims. One day in 1994, Sarah Bazey (OPM 32, 2003), the owner, president, and CEO of Minnesota-based Simplex Construction Supplies, chartered a helicopter for an aerial view of one of her company's projects. When the aircraft crashed and... View Details
Keywords: Beauty pageants; Specialty Trade Contractors; Construction
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

change" in accountability and the huge business need to offer services and programs to help teachers stay on top. Parents will also become more involved as consumers, he added, creating a push for overall school quality to rise.... View Details
Keywords: by Carla Tishler; Education
  • 11 Jun 2014
  • News

The First Five Years: Brittani Rettig (MBA 2010)

Your Twitter bio reads like that of a superhero ("Management consultant by day, fitness instructor & wellness blogger by night"). Can you tell us about your day and evening jobs? "By day I'm a manager at Deloitte Consulting. I work with clients in the health View Details
Keywords: fitness; wellness; Colleges, Universities, and Professional Schools; Educational Services
  • Web

Systems for Scaling Ventures (SSV) - Course Catalog

will help you learn how to build a growth-stage venture while keeping your employees empowered and your organization nimble. You will learn to build a solid foundation that will allow your organization to... View Details
  • Article

Time-Driven Activity-Based Costing in Emergency Medicine

By: Robert S. Kaplan, Brian J. Yun, Anand M. Prabhakar, Jonathan Warsh, John Brennan, Kyle E. Dempsey and Ali S. Raja
Value in emergency medicine is determined by both patient-important outcomes and the costs associated with achieving them. However, measuring true costs is challenging. Without an understanding of costs, emergency department (ED) leaders will be unable to determine... View Details
Keywords: Time-Driven Activity-Based Costing; Emergency Room; Health Care and Treatment; Value; Cost Management; Activity Based Costing and Management
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  • 16 Sep 2019
  • News

Smarter Farming

stewardship or care for their natural environment. So having renamed PAMU as an organization [from Landcorp Farming], we're very focused on embedding Kaitiakitanga and the value of View Details
Keywords: meat; dairy; cattle; Agriculture
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

governance structures and norms in place, businesses could help put people, including their workers, and the planet back at their core. Through a series of essays, the book exposes the fault lines between democracy and capitalism and, building on alternative models of... View Details
Keywords: by Avery Forman
  • Web

A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877

voluminous collection of extraordinarily descriptive letters and diaries, they took care to meticulously preserve the company’s documents and journals—from partnership agreements and export lists to custom regulations and ship designs.... View Details
  • May 2011 (Revised March 2012)
  • Case

InterfaceRAISE: Sustainability Consulting

By: Michael W. Toffel, Robert G. Eccles and Casey Taylor
InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface Inc., a carpet manufacturer recognized as a global leader in corporate environmental sustainability. This case illustrates the challenges... View Details
Keywords: Problems and Challenges; Integrated Corporate Reporting; Corporate Social Responsibility and Impact; Entrepreneurship; Performance; Environmental Accounting; Profit; Marketing Strategy; Human Resources; Business Model; Leveraged Buyouts; Salesforce Management; Consulting Industry; Manufacturing Industry
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  • 04 Dec 2023
  • Blog Post

My Summer of Joy with the National Parks Service

Care Units. I came to school passionate about access and equity in health care, and curious about systemic barriers to resources that allow communities to live healthy lives. As soon as I got to campus though, I realized I had no idea how... View Details
Keywords: Nonprofit / Government
  • 01 Dec 2007
  • News

Rediscovering America

possible for organizations and individuals to donate unused computer time for use in AIDS and cancer research, which requires huge amounts of data-processing capacity. What is the difference between the “no child left behind” approach to... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 01 Oct 2013
  • First Look

First Look: October 1

  Publications August 2013 Journal of Economic Behavior & Organization Religion, Politician Identity and Development Outcomes: Evidence from India By: Bhalotra, Sonia, Guilhem Cassan, Irma Clots-Figueras, and Lakshmi Iyer... View Details
Keywords: Sean Silverthorne
  • 2022
  • Working Paper

The Evolution of ESG Reports and the Role of Voluntary Standards

By: Ethan Rouen, Kunal Sachdeva and Aaron Yoon
We examine the evolution of ESG reports of S&P 500 firms from 2010 to 2021. The percentage of firms releasing these voluntary disclosures increased from 35% to 86% during this period, although the length of these documents experienced more modest growth. Using a... View Details
Keywords: Voluntary Disclosure; Textual Analysis; Modeling And Analysis; Corporate Social Responsibility and Impact; AI and Machine Learning; Accounting
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  • 27 Jul 2017
  • News

Seeing a Way Forward

together for dinners and have wonderfully spirited conversations.” At HBS, Leger was involved in the Social Enterprise Club and participated in social impact consulting projects in Peru and Haiti. “My job search was a bit like looking for a needle in a haystack to find... View Details
Keywords: Jennifer Myers