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- All HBS Web
(951)
- People (2)
- News (342)
- Research (418)
- Multimedia (9)
- Faculty Publications (153)
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- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
sample have worked hard to keep workers productive, motivated, engaged, and connected through concerted actions. To compensate for the stress caused by remote working, several companies introduced flexible schedules to allow balancing... View Details
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
experience working on supply chain challenges in China, doesn’t dispute China’s interest in regaining “their historical hegemony over SE Asia.” However, he stressed the need to recognize “we are in a hyper-connected, radically contingent... View Details
Keywords: by James Heskett
- 05 May 2008
- Research & Ideas
Connecting with Consumers Using Deep Metaphors
mind. One is Coca-Cola's "I'd like to teach the world to sing," which invokes the deep metaphor of connection and the ability of the brand to bring diverse people together. It also engaged the deep metaphor of social balance by View Details
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
only on paper.” There were several criticisms of the fact that the research identified correlations, not causes. Norman Toy made the point by stressing the especially mischievous nature of the use of correlation in this case. In his... View Details
Keywords: by James Heskett
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
network of individual contracts or the vision of its entrepreneur. The people inside firms learned, developed effective routines, and innovated. While we have sophisticated theories of competition in economics, the cooperative teamwork inside firms is just as... View Details
Keywords: by Sean Silverthorne
- 19 Aug 2021
- Op-Ed
Don't Ignore Your Employees' Misery—TAKE Control
point for organizations figuring out their “new normal” in the two-sided market of employee and employer relations. It’s no secret that pandemic stress has inspired many people to prioritize work-life flexibility and wellness. Employees... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
they find most interesting and fulfilling: Do I like collaborative work? Do I tend to become the leader of groups in which I find myself? Have I ever volunteered to coach or tutor others? Do I find it intriguing to work on thorny, ambiguous problems? Do I cope well... View Details
Keywords: by Linda Hill
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
jobs is not expanding,” says Simons. “People feel more pressure to own their roles and they’re stressed because they’re being pulled in a lot of different directions, but they’re not getting the help they need.” The idea that an... View Details
Keywords: by Dina Gerdeman
- 10 Sep 2012
- HBS Case
HBS Cases: Branding Yoga
example. "You get this stuff for free out of your faucet," he says. "With Evian or Dasani you pay $2, $4, and that's the reaction consumers have: 'You are just attaching a fancy name on it, which costs me money.' " It's up to the company to add... View Details
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
manager can say, ‘It’s 3 p.m., and it’s been a tough week. Take the rest of the afternoon off and spend time with your loved ones.’ You’d be meeting people where they are by recognizing that everyone is stressed out,” Neeley says. While... View Details
Keywords: by Dina Gerdeman
- 05 Sep 2019
- Sharpening Your Skills
Making the Right Technical Hire
having to let someone go, or having them quit, and finding a replacement not only stresses out the manager and team, but there is a productivity hit to all while you go through the process. Even though it may feel like you’re moving... View Details
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
jury, Salter discussed Enron's legacy: What happened, why, and what has been learned? "I want to stress one point: Enron is all about us," said Salter. "It's not just about some Dummkopfs in Houston. If it were just about... View Details
Keywords: by Martha Lagace
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
approach works best. Wal-mart, for example, stresses its low everyday prices, which gives the customer a reason to buy, while simultaneously providing supportive services from the greeter at the store's entrance to the cashier at its... View Details
Keywords: by Benson P. Shapiro
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Despite these efforts, the authors stress that success is unlikely unless the people leading these initiatives truly commit to long-term improvement. Equality as a competitive advantage Looking forward, Ammerman and Groysberg envision a... View Details
Keywords: by Kristen Senz
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Lazonick's theoretical approach to global competition. Lazonick stresses that an innovative enterprise (as differentiated from an optimizing one) becomes successful not just by trying its productive capabilities, but also try creating and... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
Approach ... To Integration There are many approaches to improving integration. They work best when they themselves are well integrated (big surprise!). Thus, the stress here will be on "mixing and matching" the individual... View Details
Keywords: by Benson Shapiro
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Brierley Professor of Business Administration at HBS. “Then some things happened in the world, and people started being interested in inequality.” How academic institutions can change It’s worth noting that Harvard Business School is unusual in that it View Details
- 14 Sep 2017
- Op-Ed
Op-Ed: Google Engineer Deserved to be Fired by the CEO
feelings and aesthetics rather than ideas, a stronger interest in people rather than things, prefer jobs in social or artistic areas, extraversion expressed as gregariousness rather than assertiveness, and neuroticism, characterized by high anxiety and lower View Details
Keywords: by Bill George
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
sensitive to hierarchy, and research shows that feeling low status can make people feel stressed and angry” “People are exquisitely sensitive to hierarchy, and research shows that feeling low status can make people feel View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
call may be having a dramatic experience during this crisis is an important subtext for how they are navigating the conversation with me.” “[Pacing] ourselves as leaders to remain strong for all the people that depend on us, [managing] organizational View Details
Keywords: by Boris Groysberg and Robin Abrahams